I C S - 2 4 H E A D S E T S T A T I O N
4 - 1
MAINTENANCE
TROUBLESHOOTING TIPS
Listed below are some of the more common problems the station may
experience, their possible causes, and suggested solutions.
SYMPTOM
CAUSE
SOLUTION
System does not operate
and the talk light does
not turn on when talk
button is pressed.
1. The station is not
receiving 14- to
16-VAC power.
2. The station has an
has an internal failure.
1. Check the circuit
powering the station
and make sure all plug
connections are secure.
2. The station requires
servicing.
System does not operate
and the call-waiting
light blinks slowly.
Communication with
the system is lost.
Make sure each
eight-wire, modular
connector is securely
plugged in, check the
wiring, and ensure that
the Matrix system is
turned on.
System does not operate
and the call-waiting
light blinks quickly.
An incompatibility
problem with the
Matrix system.
Contact the dealer or
Clear-Com’s technical
service.
Headset does not
operate, but the talk
light comes on when the
talk button is pressed.
1. The headset is
unplugged, the
intercom-level knob is
turned all the way
down, or the talk/listen
select switch is set to
unused label.
2. Defective headset.
1. Adjust controls
appropriately.
2. Test with another
headset.
• Sometimes when the talk
light doesn’t work it’s
because the station isn’t
receiving power.
• When the system doesn’t
operate, make sure there
isn’t an incompatibility
problem.
4
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