17
Clear-Com HME DX210 Operating Instructions
4
Troubleshooting
●
Red light on base station power switch does not come on.
Be sure the power cords are properly connected to base station, power supply and electrical outlet.
●
Beltpack
power lights do not turn green and “out of range” is heard in the headset.
Be sure your base station power is on. Turn the Beltpack and base station power on and off. You may
be too far from the base station. The range varies with each location’s layout.
●
When trying to register, it keeps saying registration failed.
Refer to
“If registration failed” in section 2.3.2, page 9,
and repeat the registration procedure.
If “
F
”
appears in the STATUS display, it indicates that an attempt has been made to register more than 15
Beltpacks. Follow the
related instructions in section 2.3.2, page 10
.
●
Others cannot hear me when I talk.
Be sure the headset is securely connected to the Beltpack or base station, and that you are pressing the
IC1, IC2
or
ISO
button on the Beltpack or the
TALK
button on the base station. Be sure the appropriate
IC1, IC2
or
ISO
setting is selected in the
HEADSET
section of the base station front panel.
●
People on the 4-wire intercom cannot hear me or I cannot hear them.
Be sure the cables are securely connected and the 4-wire intercom is on. If using a local headset, be
sure the desired
IC
setting is selected in the
HEADSET
section of the base station front panel. If using a
Beltpack or All-In-One Headset, press the desired
IC
button.
●
People on the RTS
®
/Clear-Com
®
systems cannot hear me, or I cannot hear them.
Be sure the cables are securely connected and the 2-wire intercom is on. If using the local headset, be
sure the desired
IC
setting is selected in the
HEADSET
section of the base station front panel. If using a
Beltpack or All-In-One Headset, press the desired IC button.
●
The 2-wire intercom is on and there is a loud squeal whenever I try to talk.
This can occur if two or more base stations are daisy-chained without terminating the appropriate
channel. The termination is set by putting JP5 (IC1) and/or JP6 (IC2) in the
ON
position. This should be
done in only one base station. Refer to
Appendix C, page 23
for jumper (JP) locations.
●
Settings are not retained when the base station power is turned off and on again.
The internal battery may be low. Contact your dealer.
●
2-W LEDs remain red. No 2-wire power detected.
Plug into 2-W power supply. If the lack of powered 2-W system is intentional (such as when using a
Clear-Com MT1, or when daisy-chaining multiple base stations), open the base station cover and set
JP1 (IC1) and/or JP2 (IC2) to the ON position. If daisy-chaining, do not forget to also terminate one of
the base stations by setting JP5 (IC1) and/or JP6 (IC2) to ON. Refer to
Appendix C, page 23
for jumper
(JP) locations.
●
Echo on 2-W line.
Be sure no wired Beltpacks have open mics and that the line is terminated, and rerun Auto Null.
