ADJUSTBALE BED FRAME
3-YEAR LIMITED WARRANTY
LIMITED WARRANTIES: The following limited warranties apply to new Adjustable Bed Frame and are extended only to the original retail purchaser of the Adjustable
Bed Frame Product. These limited warranties are non-transferable. The “adjustable bed frame” does not include the mattress. “Warranty Commencement Date” means
the date you purchased a new and unused adjustable bed frame. Classic Brands warrants this adjustable bed frame to you on the terms and over the reducing periods
of time set out below. All warranty claims require notice from You to be given to Classic Brands in the manner set out below, and to be received by Classic Brands inside
the applicable warranty time period.
3 YEAR LIMITED WARRANTY - FULL COVERAGE OF PARTS: Your Adjustable Bed Frame is warranted against defects in the workmanship or materials for a period
of three (3) years from the Warranty Commencement Date. Electronics, electrical components, drive motors and massage motors are included. Upon notice during the
first year from the warranty commencement date, Classic Brands will send replacement parts (at no cost to the purchaser) for any defective part to the purchaser. This
three (3) year warranty shall not apply if purchaser does not return any and all defective parts to Classic Brands within 15 days of purchaser’s receipt of replacement
part. Purchaser shall bear all service, transportation, labor, and shipping costs related to the delivery and/or replacement of the defective part.
WARRANTY LIMITATIONS - EXCLUSIONS: This warranty does not apply; (a) to any damage caused by You; (b) if there has been any repair or replacement of
adjustable bed frame parts by an unauthorized person; (c) if the adjustable bed frame has been mishandled (whether in transit or by other means), subjected to physical
or electrical abuse or misuse, or otherwise operated in any manner inconsistent with the operation and maintenance procedures outlined in the Owner’s Manual and
this warranty; (d) to damage to mattresses, fabric, or cables; (e) if there has been any modification of the adjustable bed frame without prior written consent by Classic
Brands; or (f) to costs for unnecessary service calls, including costs for in-home service calls solely for the purpose of educating You about the adjustable bed frame or
finding a satisfactory power connection. Any repairs to or replacement of your adjustable bed frame or its components under the terms of this limited warranty do not
extend the applicable warranty from the Warranty Commencement Date. The decision to repair or to replace defective parts under this warranty shall be made, or cause
to be made, by Classic Brands at its option and in its sole discretion. Repair or replacement shall be the sole remedy of the Purchaser. There shall be no liability on the
part of Classic Brands for any special, indirect, incidental, or consequential damages or for any other damage, claim, or loss not expressly covered by the terms of this
warranty. This limited warranty does not include reimbursement for inconvenience, removal, installation, setup time, loss of use, shipping, or any other costs or expens-
es. Additionally, this warranty applies under conditions of normal household uses and does not apply to defects resulting from negligence, misuse, accidental or
commercial/ rental usage. All implied warranties, including implied warranties of merchantability and fitness for a particular purpose, are limited to the duration of the
express warranties on this product. The warranties and remedies set forth in this limited warranty are your sole and exclusive remedies and our entire liability for any
breach of these limited warranties. In no event will Classic Brands be liable to you for any damages, including incidental or consequential damages, arising out of the
inability to use this product. Some states do not allow limitations on how long an implied warranty lasts or the exclusion or limitation of incidental or consequential
damages, so the above limitation or exclusion may not apply to you. This warranty gives you specific legal rights and you may also have other rights which vary from
state to state. All warranties are applicable to the original consumer purchaser only, and do not extend to any subsequent owner or other transferee of the product nor to
any commercial and/or non-residential users.
WARRANTY CLAIMS PROCEDURE: Should a warranty claim arise, the original purchaser shall contact Classic Brands for a Warranty Claim Form and Instructions.
The original purchaser shall complete the Warranty Claim Form, clearly detailing the defect, and email along with a copy of original sales receipt for the Product to
[email protected] or as otherwise directed on the Warranty Claim Form. Warranty Claim Forms that are incomplete or sent without a copy of original sales
receipt will not be processed and will be returned. Upon receipt by Classic Brands of the completed Warranty Claim Form and the original sales receipt, Classic Brands’
quality control department will verify the defect and/ or the applicability of this Limited Warranty thereto. In the event that this Limited Warranty is applicable, a replace-
ment product of equal or greater value will be sent to the customer. The original purchaser will be responsible for shipping, handling and processing fees. No monetary
refunds and/or credits will be issued. Please retain this warranty and your original invoice for three (3) years.
Have a question? Please contact Customer Service at 877-707-7533 for the quickest service. We are open Monday - Friday from 9:00 a.m. - 5:00 p.m. (EST).
Or you can email us at [email protected].
