5
English
Troubleshooting guide
Low water jet
height.
Turn up the volume on the device paired with the speakers.
The sound
falters at high
volume.
Some USB chargers can only supply 500 mA, which if the speakers
are played at high volume might result in choppy audio playback.
Connect the USB cable to a mobile phone/iPad charger or
computer. They can normally supply a current of 1000 mA.
The speaker
will not
switch on.
Make sure that the speakers are properly connected to a USB
charger, that the cable is intact and that the USB charger is
functioning correctly.
No sound.
Check the volume.
If using Bluetooth:
• Make sure that the Bluetooth connection has been properly
established.
• Test the playback from your external device before connecting it
to the speakers to ensure that it works.
• Try playback using another file. The file you are attempting to
play may be damaged.
If using the AUX IN:
• Check that the audio cable connecting the device and
the speakers is intact and securely connected.
• Test the playback from your external device before connecting it
to the speakers to ensure that it works.
• Try playback using another file. The file you are attempting to
play may be damaged.
Things to consider:
• Other wireless equipment using the same frequency band can
reduce the transmission range.
• The range of all wireless equipment depends on the type of
obstacles located between the transmitter and the receiver
(e.g. a concrete wall will interfere with the signal more than
a plasterboard wall).
If you experience problems, try the following:
Turn off any other existing wireless equipment to check whether
this is the cause of the problem. Reposition the wireless equipment,
shorten the distance between the transmitter and the receiver
or reduce the number of obstacles (walls, furniture, etc.)
between them.
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