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Parts & Service: 020 8988 7400 / E-mail: [email protected] or [email protected]
TROUBLESHOOTING
Cause
Solution
No operation
(Shown as no
power)
Power outage
Check if the power supply is in
working order.
Confirm the plug is correctly
inserted in the power socket.
Fuse in plug or fuse board
blown
Replace the relevant fuse.
No operation
(Shown as
power on)
Environmental humidity
lower than the set value
Reset humidity setting according
to the demand.
The machine is defrosting
Wait for defrosting to complete.
Dehumidifier
function not
effective
If a door or window are
open
Close the door or window.
Room temperature is too
low
DO NOT
use the dehumidifier.
Room temperature too
high, humidity too low.
In dry conditions the
dehumidification ability will
reduce.
Air filter blocked.
Remove any dirt or obstruction
from the air intake.
Noise is
abnormal
during
operation
Dehumidifier is positioned
incorrectly.
Check that dehumidifier is
placed on a flat level surface.
Air filter blocked.
Remove any dirt or obstruction
from the air intake.
There is a ‘tittering’ sound.
This is the flow of the refrigerant,
which is a normal phenomenon.
Water Leak
Connection of drainage
pipe become loose.
Check pipe connection.
Drainage system is
blocked.
Remove obstacle and straighten
out drainage pipe.
Frosting
Occurs
The ambient temperature is
low and the machine is
waiting for defrost.
This is a normal phenomenon
and the dehumidifier has an
automatic defrost function.
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