Owner’s Manual
English
21
6. TROUBLESHOOTING
SiriusXM Advisory Messages
Message
Description
Check Tuner
The radio is having difficulty communicating with the SiriusXM Connect Vehicle
Tuner. The tuner may be disconnected or damaged. Verify that the SiriusXM
Connect Vehicle Tuner cable is securely connected to the radio.
Check Antenna
The radio has detected a fault with the SiriusXM antenna. The antenna cable may
be either disconnected or damaged. Verify that the antenna cable is connected
to the SiriusXM Connect Vehicle Tuner. Inspect the antenna cable for damage
and kinks.
No Signal
The SiriusXM Connect Vehicle Tuner is having difficulty receiving the SiriusXM
satellite signal. Verify that your vehicle is outdoors with a clear view of the
sky. Verify that the SiriusXM magnetic mount antenna is mounted on a metal
surface on the outside the vehicle. Move the SiriusXM antenna away from any
obstructions. Inspect the antenna cable for damage and kinks. Consult the
SiriusXM Connect Vehicle tuner installation manual for more information on
antenna installation. Replace the antenna if the cable is damaged.
Channel Not
Subscribed
The channel that you have requested is not included in your SiriusXM subscription
package or the channel that you were listening to is no longer included in your
SiriusXM subscription package.
Channel Not Available The channel that you have requested is not a valid SiriusXM channel or the
channel that you were listening to is no longer available. You may also see this
message briefly when first connecting a new SiriusXM Connect Vehicle tuner.
Channel Locked
The channel that you have requested is Locked by the radio Parental Control
feature. See the section on Parental Control, page 14 for more information on the
Parental Control feature and how to access locked channels.
Subscription Updated An update to your SiriusXM subscription has been received by the SiriusXM tuner.
Press any button to continue.
