5917 QolorFLEX 2x2.5A 900MHz Multiverse Dimmer
19
6
Troubleshooting
Table 3: Troubleshooting Guide
Symptom
Solution(s)
Unit does not power
up.
Check that power supply is outputting voltage.
Check polarity of DC voltage connection from power supply to dimmer.
Unit powers up but
can’t be controlled.
Use bump buttons to check that output is wired correctly.
If operating in
wireless mode
, check that SHoW ID and SHoW Key (if used)
and universe match your Transmitter and that DMX present light on dimmer is
solid blue.
Check that “Wireless” has been selected on Multiverse tab of setup screen.
If operating in
wired mode
, check that the DMX present light on dimmer is
solid green. Check that “Wired” has been selected on Multiverse tab of setup
screen.
Check the starting DMX address, and that the lighting controller is outputting
that address. Check console patch.
Check polarity of DMX connection. On the XLR5M pin 1 = common, pin 2 =
DMX “-“, pin 3 = DMX “+”.
Additional
troubleshooting:
For wireless systems, SHoW ID, SHoW Key (if used) and universe must match
on Transmitter and all receiving devices.
If using a wired DMX connection, check polarity of connections carefully using
a meter. Pin 1 = common, Pin 2 =DMX ”-“ , PIN 3 =DMX “+”
Check LED tape connections carefully. Some tapes use the red wire to
design
ate the “+” connection, and some use the black wire. Check the circuit
board of the LED tape carefully to confirm. When wired correctly, the bump
buttons will light each circuit before DMX is applied. Troubleshoot tape
connection problems first before troubleshooting DMX problems.
Dimmer fault codes:
Status light will
blink
red
when problems are
encountered.
Number of blinks:
1 Short circuit
2 Output overcurrent (>4A on any output)
3 Input overcurrent (>12.5A on total device)
4 Over temperature on any output
5 Under voltage
6 Over voltage
