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4-9 

4.4  Ribbon Feed Troubleshooting 

   

Problem 

Cause and remedy 

Ribbon is not wound. 

•  Ribbon path is wrong. 

•  Direction of ribbon winding is 

reverse. 

•  Tension of ribbon winding is 

not proper. 

 

Use the proper path. 

 

Set it to the right winding 
direction. 

 

Set it properly. 
 

Printing continues even 
when ribbon is out. 

•  Print mode is the direct-

thermal. 
 

 

Set it to the thermal-transfer 
if necessary. 
 

Ribbon wrinkles. 

•  Tension of the ribbon holder 

and winder is not proper. 

•  Print density (heating factor) 

is not proper. 
 
 

•  Angle of ribbon guide bar is 

not correct. 
 

 

Set it properly. 
 

 

Correct the parameter of the 
Hnn command in the 
printing contents definition 
mode. 

→ 

Adjust the ribbon guide bar.  
Contact our service 
personnel.   

Note:  

If a narrow paper is used, the 
ribbon may wrinkle.  To avoid 
this, decrease the right head 
pressure with the head pressure 
adjust-screw. 
 

 

Содержание CLP-2001

Страница 1: ...CLP 2001 User s Manual...

Страница 2: ......

Страница 3: ...operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual may cause harmful inte...

Страница 4: ...cables to connect this device to computers Any changes or modifications not expressly approved by the grantee of this device could void the user s authority to operate the equipment ETAT DE CONFORMITE...

Страница 5: ...sion cord is used with this product make sure that the total of the ampere ratings on the products plugged into the extension cord do not exceed the extension cord ampere rating Also make sure that th...

Страница 6: ...than the designated products contained herein 6 Do not handle disassemble or repair the parts other than those specified in this manual 7 We are not liable for any damage caused by user s erroneous us...

Страница 7: ...injury or property damage the following shall be strictly observed The degree of possible injury and damage due to incorrect use or improperly following instructions is described below Indicates a sit...

Страница 8: ...ge or frequency other than those specified Do not plug unplug the power cord or attach detach the interface cable by simply grabbing the power cord or interface cable Do not pull or carry the printer...

Страница 9: ...re is a lot of oil iron particles waste or dust 7 Do not spill a liquid down the printer or do not spray chemical liquids over the printer 8 Do not step on or drop or hit the printer the impact or vib...

Страница 10: ...n reception could be adversely affected 8 Do not use the voltage and frequency other than the specified values 9 Do not put anything on top the power cord or do not step on it 10 Do not pull or move t...

Страница 11: ...panel printer settings and indications on the LCD LEDs Chapter 3 Paper and Ribbon Describes the procedures for loading the paper and ribbon including the notes on the use of paper and ribbon Chapter...

Страница 12: ...el 2 2 2 2 LCD LED Indications and Adjustment Controls 2 3 2 3 Normal Operating Mode 2 3 2 4 Printer Setup Mode 2 4 2 5 Self Test Mode 2 4 2 6 System Maintenance Mode 2 5 Chapter 3 Paper and ribbon 3...

Страница 13: ...RS 232C loopback test 6 7 6 2 4 RS 232C protocol 6 7 6 2 5 Interface pin assignment 6 9 6 3 Outline of Command System 6 11 6 4 Example of Connection to a Computer 6 12 6 5 Tear Off Function 6 13 6 5 1...

Страница 14: ...xii...

Страница 15: ...1 1 Chapter 1 Setup 1 1 Confirmation of Carton Contents 1 2 1 2 Installing the paper holders 1 3 1 3 Names and Functions of the Parts 1 4 1 4 Connection to Power 1 8 1 5 Connection to a Computer 1 9...

Страница 16: ...materials which may break causing the printer to drop Check that the following accessories are included with the printer in the carton Printer 1 unit Paper holders 1 set Cleaning pen 1 pc Power cord 1...

Страница 17: ...in diameter 102 mm diameter is set on the back of the printer Installation 1 Open the printer cover 2 Set the paper holders as shown in the figure 3 Secure the paper holders with screws M3 from the t...

Страница 18: ...the LCD and LEDs 1 LEDs One LED is the power indicator and the other is the error indicator 2 LCD Displays the current printer status configuration settings and errors 3 Control keys The Pause Feed an...

Страница 19: ...d in accordance with the width of the paper See Chapter 3 Paper holders Hold the roll holder to be inserted in the paper core Head open lever Opens and closes the print head This is used when loading...

Страница 20: ...1 6 Ribbon winder Head open lever Offset check window Ribbon holder Paper holder Roll guide Roll holder Printer cover Head pressure check window...

Страница 21: ...card from exposure to dust and foreign matter To install a PCMCIA memory card first unhook this cover then slide it out Power switch Turns on and off the power to the printer Power inlet Connects the...

Страница 22: ...tricity Also you may get an electric shock when the printer breaks down or short circuit occurs or a thunderbolt falls Connect to power as follows 1 Check that the power switch on the printer is turne...

Страница 23: ...llows 1 Check that both printer and computer power switches are turned off 2 Insert the connector of the interface cable in the interface connector on the printer and secure it with lock screws 3 Inse...

Страница 24: ...1 10...

Страница 25: ...pter 2 Control Panel 2 1 Control Panel 2 2 2 2 LCD LED Indications and Adjustment Controls 2 3 2 3 Normal Operating Mode 2 3 2 4 Printer Setup Mode 2 4 2 5 Self Test Mode 2 4 2 6 System Maintenance Mo...

Страница 26: ...and LCD message screen On the left side of the control panel there are three adjustment controls paper gap sensor black line sensor and LCD contrast Exterior view Paper gap adjustment control Black li...

Страница 27: ...trol keys function as follows Pause key Temporarily pauses printing Pause is displayed on the LCD screen If pressed during printing printing will stop after the current label is printed Press the Paus...

Страница 28: ...m LCD indication Direct thermal thermal Direct TM Transfer transfer printing Peeling sensor Peel OFF Peel ON Auto cutter Cut OFF Cut ON Tearing Tear OFF Tear ON Sensor selection Edge Reflect ContinuP...

Страница 29: ...int mode setting Print mode Thermal transfer printing Optional function setting Peeler OFF Cutter OFF Ejector OFF Paper sensor type setting Sensor Transparent type paper gap detection Compatible model...

Страница 30: ...way For the standard paper gap voltage both PE and BL displayed on the LCD screen are set to 3 0 V 3 3 V Setting procedure 1 Sets only the liner peeled off the label For the black line paper set it so...

Страница 31: ...er and Ribbon 3 1 Kinds of Paper 3 2 3 2 Label and Tag Specifications 3 2 3 3 Ribbon 3 6 3 4 Loading the Paper 3 7 3 5 Loading the Ribbon 3 9 3 6 Print Head Offset Adjustments 3 10 3 7 Ribbon Tension...

Страница 32: ...16 in Max outer dimension of roll paper 203 mm 8 in when using optional roll paper holder 101 6 mm 4 in when using standard paper holder 4 Inner diameter of paper core Inner diameter of paper core for...

Страница 33: ...0 50 2539 99 96 G Thickness of liner 0 06 0 0025 0 125 0 0049 H Overall thickness of paper 0 06 0 0025 0 25 0 01 I Right end of notch 8 3 0 32 11 0 43 J Left end of notch 0 4 7 0 19 K Length of notch...

Страница 34: ...3 4...

Страница 35: ...the print position changes by 1 point it changes by 2 dots 1 point 0 01 in 2 dots 100 point 1 00 in 203 dots Metric system Basic unit point 0 1 mm The position of each row address and column address i...

Страница 36: ...n The 10 of the width of the paper to be used is recommended for the width of the thermal transfer ribbon Use the inner diameter of 25 4 mm 1 in for the ribbon paper core The ribbon with inking surfac...

Страница 37: ...ned into the reference plane 4 Slide the moving paper guide 7 to the right end to secure the paper insertion course 5 Set the paper as shown in the figure 6 Align the left edge of the paper with the s...

Страница 38: ...3 8 Roll paper 5 Reference plane Positioning notch 4 6 3 2 10 1 8 7 9...

Страница 39: ...13 until it reaches the end Then set the ribbon winder as shown in the figure 4 Attach the ribbon to the paper core with an adhesive tape etc Turn the ribbon winder in the direction of ribbon winding...

Страница 40: ...crew The print head offset adjustments are made by changing the inclination of the print head to the platen This has already been factory set but the offset may have been changed if the print head was...

Страница 41: ...same loads The check marks of the upper frame window are located at the right side of the printer viewed from the front of the printer Adjustments are needed in the following cases 1 When the print on...

Страница 42: ...bon width Ribbon winding section Ribbon feed section Tension Adjustment when ribbon slips 5 5 Mild 25 4 mm 1 in 4 4 50 8 mm 2 in 3 3 76 2 mm 3 in 2 2 101 6 mm 4 in factory setting 1 1 Strong d After p...

Страница 43: ...Error descriptions and indications 4 2 4 1 2 Error indications and corrective actions 4 4 4 2 Power Troubleshooting 4 7 4 3 Paper Feed Troubleshooting 4 8 4 4 Ribbon Feed Troubleshooting 4 9 4 5 Prin...

Страница 44: ...Rank of head resistance value Average Average of resistance values A D reading value decimal system Maximum Max value of resistance Minimum Min value of resistance Head Err Rank Ave Max Min Lights Sou...

Страница 45: ...ort 3 times Ribbon end RibbonOut Lights Sounds short 3 times PCB overheat PCB or sensor abnormality OverHeat Lights Sounds short 3 times Motor overheat MotorHot Cooling Blinks Sounds short 3 times Opt...

Страница 46: ...low and print quality becomes inferior when the head temperature is low Head Err Abnormal head resistance value Check the contents and clear with the Stop key Replace the print head Print quality is...

Страница 47: ...overheat Wait until the head temperature goes down When the temperature becomes low the remaining printing resumes MotorHot Cooling Motor overheat Wait until the motor temperature goes down When the...

Страница 48: ...fy the label length with the C command Difference between the maximum and minimum values of the sensor reading voltage is 0 8 V or more Sensor can be adjusted and paper characteristic voltage checking...

Страница 49: ...o power even with power switch turned ON Power cord is not properly connected to the outlet Power cord is not properly connected to the power inlet Input voltage is not correct input voltage is greate...

Страница 50: ...e paper end Slightly push the roll guide against the roll paper Adjust it with the offset adjust screw according to the width of the paper Paper doesn t align with print position Setting mode is not p...

Страница 51: ...the direct thermal Set it to the thermal transfer if necessary Ribbon wrinkles Tension of the ribbon holder and winder is not proper Print density heating factor is not proper Angle of ribbon guide b...

Страница 52: ...setting Missing all lines Print head connector connection failure Paper and ribbon are not set properly If the print head connector is not properly connected insert it correctly Set them properly Part...

Страница 53: ...l or thermal transfer and change it if necessary Check the setting value of the printing energy level and adjust it if necessary Other print abnormalities Check the error messages on the control panel...

Страница 54: ...4 12...

Страница 55: ...1 Chapter 5 Options Factory or reseller dealer options 5 1 Auto Cutter Unit 5 2 5 2 Peeler Unit 5 2 5 3 Adjustable Sensor 5 2 User options 5 4 PCMCIA Memory Card 5 3 5 5 8 in Size Roll Paper Holder 5...

Страница 56: ...ils Specifications Width of paper 1 4 65 in 25 4 118 mm Max diameter for roll paper 8 in 203 mm Inner diameter for roll paper 4 in 102 mm min Min length of label 1 in 25 4 mm Thickness of paper 0 0067...

Страница 57: ...he power to the printer 2 Remove the PCMCIA memory card cover at the bottom of the printer see figure 3 Insert the memory card make sure the card is not inverted 4 Replace the PCMCIA memory card cover...

Страница 58: ...5 4 5 5 8 in Size Roll Paper Holder 8 in size roll paper holder Max outer diameter 8 in 203 mm Paper core inner diameter 1 5 in 3 in 38 mm 76 mm...

Страница 59: ...otocol 6 7 6 2 5 Interface pin assignment 6 9 6 3 Outline of Command System 6 11 6 4 Example of Connection to a Computer 6 12 6 5 Tear Off Function 6 13 6 5 1 Turning Tear ON OFF 6 13 6 5 2 Tear off w...

Страница 60: ...le or multi sheets Peeling mode Label peeling off the liner after printing Cut mode Cutting and printing by the specified number of sheets label feeding back enabled Tear off mode Paper feeding back t...

Страница 61: ...g sensor optional Paper Type of paper Roll or fanfold type continuous label paper die cut label paper tag paper and continuous ticket paper Kinds of paper Direct thermal or thermal transfer paper Max...

Страница 62: ...actory Auto cutter unit Peeler unit Adjustable sensor unit By user 8 in size roll paper holder PCMCIA memory card Appearance and weight Height 9 3 in 235 1 mm Width 9 6 in 245 mm Depth 11 4 in 289 8 m...

Страница 63: ...Asynchronous serial interface RS 232C Connector DSUB 25 pin Protocol control XON XOFF and CTS DTR Receive buffer size 12K bytes Receiving data stops when the receive buffer reaches 2K bytes available...

Страница 64: ...nterface Centronics standard Computer Centronics interface Centronics interface Printer Parallel interface specifications Method 8 bit parallel Connector 36 pin unphenol type Synchronous system Strobe...

Страница 65: ...ocol 1 X ON X OFF system see figure This is a control system in which the data transmitting request signal X ON 11H code and the data transmitting stop signal X OFF 13H code are output Requirements of...

Страница 66: ...ystem in which the DTR is output at Ready High or Busy Low level The DTR however is always output at Ready High level except the following Requirements of output of DTR Busy Low When the receive buffe...

Страница 67: ...Input RS 232C data transmission on computer enabled 6 NC Not connected 7 S GND Signal ground 8 NC Not connected 9 NC Not connected 10 NC Not connected 11 NC Not connected 12 NC Not connected 13 S GND...

Страница 68: ...RROR Output Signal showing paper out 13 SELECT Output Signal showing printer on line printing or off line pause 14 AUTOFD Input Invalidness ignorance 15 NC Not used 16 S GND Signal ground 17 FGND Fram...

Страница 69: ...with ASCII SOH or STX Commands starting with SOH are required for real time execution When received they are executed immediately even during printing Commands starting with STX enter the buffer area...

Страница 70: ...e Communication control XON XOFF or CTS DTR PC DB25P Printer DB25P F GND 1 1 F GND TXD 2 3 RXD RXD 3 2 TXD CTS 5 20 DTR Ready Busy S GND 7 7 S GND DSR 6 4 RTS DTR 20 5 CTS PC DB9P Printer DB25P NC 1 F...

Страница 71: ...ction will be suppressed to increase throughput 6 5 1 Turning Tear ON OFF Tear can be turned to ON or OFF from the control panel Default is OFF Indications on the control panel are as follows Tear off...

Страница 72: ...ition and printing resumes 6 5 3 Tear off when feeding If no print data is transmitted for 0 5 second after feeding the tear off function will start If the Feed key is pressed again before starting th...

Страница 73: ...r the remaining number of print sheets is read out by using the immediately execution commands during printing the tear off will be performed after printing On the other hand if the sequentially execu...

Страница 74: ...inting if an fnnn Onnnn value is set by using the fnnn command This function will be used for such case as another device is incorporated in the printer To perform operation with the FARGO the followi...

Страница 75: ...urope GmbH http www citizen europe com Mettinger Strasse 11 Park House 73728 Esslingen 643 651 Staines Road Feltham Germany Middlesex TW14 8PA United Kingdom Japan CBM Corporation CBM Bldg 5 68 10 Nak...

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