10
8.
Limited Warranty Conditions
for the BUBBLE BUDDY
TM
1.
Subject to the following conditions we will repair any defect or fault in the unit
if it is caused by a proven factory fault and has been advised immediately
after appearance and within 30 days of delivery to the end user. Insignificant
deviations of the regular product quality does not guarantee replacement
rights, nor do faults or defects caused by water, by generally abnormal
environment conditions or Force Majeure.
2.
Limited Warranty Service will be done in the following way: Faulty parts will be
repaired or replaced (our choice) with correct parts. Faulty units have to be
shipped to us or sent to us at customer’s expense. The RMA# has to come
with the faulty unit.
3.
The customer loses all rights for limited warranty services, if any repairs or
adjustments are done to the units by unauthorized persons and/or if spare
parts are used, which are not approved by us. The right of limited warranty
service is also lost if a fluid other than CITC Bio-Bubble Fluid
TM
or
Bubblessence
TM
fluid
has been used or if units are sent to us without removing
fluid. Also non-compliance with the instructions in this manual or mistakes by
incorrect handling/treating of the machine, any faults and damages caused by
undue force will lead to a loss of limited warranty.
4.
Freight costs to CITC when under the limited warranty services are the
responsibility of the customer. CITC will pay freight upon return.
5.
Limited warranty services do not cause an extension of the limited warranty
time or the start of a new limited warranty time. The warranty of replaced
parts ends with the limited warranty time of the whole unit.
6.
If a defect/fault can not be repaired by us in a satisfactory time, we will, within
30 days after sale of the unit, our choice either:
!
Replace the whole unit for free or
!
Refund the lesser value or
!
Take back the whole unit and refund the purchase price, but not more that
the usual market price at the time of refund.
7.
Further claims, especially for damages, losses etc. outside the unit are
excluded.