Q: Why is the
coffee
not hot as expected?
A: To ensure you have a hot coffee we recommend warming
up your machine first by running boiling water through it
before making your first coffee. When making your coffee we
recommend using boiling hot water to ensure you'll have a
hot coffee. An extra recommendation to ensure you have a
hot coffee is to pour in your hot water to instantly make your
coffee you instead press the button for 2 seconds so the
machine will further heat your water and automatically make
your coffee once the water is heated to the perfect
temperature to make your coffee.
Q:
why does it leak when using the machine purely with water?
A: Internally rinsing the machine with water is normal as there in no
capsule inserted so there is no pressure in the capsule cap. We can
assure you this leaking will not occur when a capsule is correctly
inserted in the machine and sealed with the capsule cap.
WARRANTY
TERMS AND CONDITIONS:
Under this limited warranty, your machine
'
s parts and workmanship
are guaranteed under normal use for 12
month
from
the date of
purchase. If you become aware of a defect in parts or workmanship
during this time, CISNO will, at its sole discretion, provide for repair
or replacement of your machine in accordance with the terms herein.
We do not cover damage not caused by the CISNO Portable Espresso
Machine itself such as accidental damage, faults caused by
negligent
use
or
care
,
mistreatment
,
abuse
,
theft
,
lightning
,
flood
,
fire
,
careless
operation
or
handing
of
the
CISNO
Portable
Espresso
Machine
which
is
not
in
accordance
with
this
machine
manual
.
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