Chapter 5 Integrating Cisco CallManager with Voice Mail Systems Using SMDI
Configuring VG248 SMDI Ports in Cisco CallManager
5-14
Cisco VG248 Analog Phone Gateway Software Configuration Guide
OL-1209-02
Adding the MWI Port to Cisco CallManager
When using SMDI, the VG248 requires an extra port registered with
Cisco CallManager. The VG248 uses this port when setting or clearing MWIs on
phones. On the VG248, this port is defined as port 00 and referred to as the
“Device level CallManager connection” on the port status screen (see
“Verifying
Port Status and Displaying Port Statistics” section on page 5-29
for details).
To add the MWI port to Cisco CallManager, follow these steps.
Table 5-2
Voice Mail Service Parameter Settings
Field
Description
VoiceMail
Enter the number users use to access their voice mail messages. This
number should correspond to the directory number of the first voice
mail port (see the
“Adding and Configuring Voice Mail Ports in
Cisco CallManager” section on page 5-16
) and the pilot directory
number entered on the VG248 (see the
“Identifying the Pilot
Directory Number” section on page 5-20
).
If you are connecting multiple VG248 systems to more than one
voice mail system, you have multiple hunt groups. These hunt
groups require different voice mail access numbers. For efficiency,
enter the directory number of the largest hunt group as the
VoiceMail parameter and ensure that the
AdvancedCallForwardHopFlag is set to true.
Note
The directory number entered in the VoiceMail
parameter should not correspond to the directory
numbers assigned to any of the ports attached to a
VG248 device.
AdvancedCallForwardHopFlag
Set to true.
VoiceMailMaximumHopCount
Set this value to be at least as high as the total number of SMDI
ports in use across all VG248 devices.
MultiTenantMWIMode
Set this flag to True, if you want Cisco CallManager to use
translation patterns to convert voice message box numbers into
directory numbers when your voice mail system issues a command
to set a message waiting indicator.
