12
D1510401 User Guide
Cisco Collaborate Desk DX80
Produced: April 2014, All contents © 2014
Cisco Systems, Inc. All rights reserved.
EFT Draft 1—Cisco Confidential—Do Not Distribute
Common Call Tasks
Answer Call
A Few In-Call Tips
•
If parties on a call hear a beep, the
call may be monitored or recorded.
Contact your system administrator
for more information.
•
If you work in a contact center
or similar environment, you
can create, update, and delete
your own prerecorded greeting
that plays automatically if Agent
Greeting is configured on your
phone. For more information,
contact your system administrator.
•
A Call Chaperone user cannot
answer an incoming call while calls
are chaperoned.
Already in a call?
If you are already
in a call when someone calls you,
the current call will be put on hold
if you answer the new call. If you
decline the new call, things will not
change.
Tap
Answer
to accept the call and
Decline
to reject it.
