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Cisco DPC3848V Wi-Fi Home Gateway

Quick Install Guide

Everything 
you need 
to get up 
to speed

primus.ca

1

TECHNICIAN INSTALLATION

A field technician visit may be required for your service installation. If a technician visit 
is required you will receive a phone call from Primus confirming your appointment 
time and any additional details.

If a technician visit is not required or you are setting up a replacement gateway, please 
follow the instructions below and you’ll be up and running in minutes.

CONNECT COAXIAL CABLE

 

—

Connect the coaxial cable (that was installed by the field technician) to the cable 
connector on the gateway.

CONNECT POWER TO WI-FI HOME GATEWAY

 

—

Plug the power adapter into the power connector of the gateway.

 

—

Plug the other end of the power adapter into a power outlet.  

Primus recommends using a surge protector for best performance.

 

—

The LED “Power” light on the front of the gateway will be solid green.

 

—

The network registration process will begin and can take up to 30 minutes. 

DO NOT unplug the gateway during this time.

 

—

The gateway is ready after the LED “Online” light on the front of your 
gateway is solid green.

CONNECT DEVICE TO WI-FI HOME GATEWAY

You can connect via Wi-Fi. See reverse for details.
Alternatively, you can connect your computer directly into the gateway with an 
Ethernet cable.

 

—

Connect one end of the Ethernet cable to the Ethernet port (LAN 1) on the gateway.

 

—

Connect the other end of the Ethernet cable to the Ethernet port on your computer.

 

—

You may connect up to 3 additional computers to the Ethernet ports located on 
your gateway.

If the “Online” LED fails to turn on, do a factory reset by using a paper clip to push 
the reset button on the back of the gateway and hold for 10 seconds. Then complete 
the steps above once more. If the Internet LED still is not solid green, please contact 
Technical Support for further assistance at 

1-800-506-5552

.

For more information on configuring DHCP please consult your computer networking 
parameters or your router manual.

 
 
 
 
 
 
 
 
 
 

Please read first 

Thank you for selecting Primus for your Internet service. 
Enclosed you will find your Internet Wi-Fi home gateway 
and everything you need to start surfing the Internet.

Your start-up kit 
includes:

 

—

Wi-Fi home 
gateway

 

—

Ethernet cable 

 

—

power adapter

Computer

Computer

Cable Outlet

Cable Outlet

Wi-Fi Home Gateway

Wi-Fi Home Gateway

COAXIAL CABLE 
CONNECTION

POWER

ETHERNET

more >

Wired Set-up

Wi-Fi Set-up

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