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PinPoint X for Verizon

User Guide

20070914

Rev 2.0

USAT

USATCORP.COM

Contact USATCORP.COM for more 

information or quantity pricing 

1-888-550-8728

Summary of Contents for AirLink PinPoint X

Page 1: ...PinPoint X for Verizon User Guide 20070914 Rev 2 0 USAT USATCORP COM Contact USATCORP COM for more information or quantity pricing 1 888 550 8728...

Page 2: ...PinPoint X for Verizon User Guide 20070914 Rev 2 0...

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Page 4: ...flight In aircraft the Sierra Wireless AirLink PinPoint X MUST BE POWERED OFF When operating the Sierra Wireless AirLink PinPoint X can transmit signals that could interfere with various onboard syst...

Page 5: ...5 710 7845 778 338 Manufactured or sold by Sierra Wireless or its licensees under one or more patents licensed from InterDigital Group Copyright 2010 Sierra Wireless All rights reserved Trademarks Ai...

Page 6: ...rawireless com Revision History Post Sierra Wireless America 39677 Eureka Drive Newark CA USA 94560 Sierra Wireless 13811 Wireless Way Richmond BC Canada V6V 3A4 Fax 1 510 624 4299 1 604 231 1109 Web...

Page 7: ...PinPoint X 1x EV DO iv 20070914...

Page 8: ...Addresses 5 EV DO 6 Security 6 Connection methods 6 USB 6 Virtual serial port 7 Networking 7 IPSec 7 GRE 8 Applications 8 Events Reporting 8 Software 8 Documentation 9 Tools and Reference Documents 9...

Page 9: ...a Computer or other Device 29 Indicator Lights 30 Light Patterns 31 Mounting 33 Configuring the PinPoint X 35 ACEmanager 35 Using a Terminal Application with AT Commands 35 AT Command 38 Inputs Relay...

Page 10: ...Wiring the PinPoint X for 46 Power Effect on Modem State 46 Monitoring Power In Voltage 46 Regulatory Information 47 Federal Communications Commission Notice FCC United States 47 Industry Canada 47 An...

Page 11: ...PinPoint X 1x EV DO viii 20070914...

Page 12: ...ision 50 channel GPS receiver coupled with the rich embedded intelligence provided by ALEOS technology make PinPoint X the perfect choice for a broad set of mobile enterprise public safety fleet manag...

Page 13: ...d a web hosted application ACEnet You can download the applications and their user guides from the Sierra Wireless AirLink Solutions web site http www sierrawireless com support Contact your dealer or...

Page 14: ...dem s status health and configuration settings The user interface displays signal strength cell site information byte counters and error conditions enabling you to pinpoint any issues and troubleshoot...

Page 15: ...nt configuration completely Figure 1 6 Modem Doctor Connecting to Verizon The PinPoint X uses Verizon as an ISP Internet Service Provider to connect you to the Internet Steps of a connection 1 When yo...

Page 16: ...re permanently assigned to a particular account and will always be used whenever your PinPoint X connects to the Internet The IP address will not be given to anyone else Most ISPs cellular included us...

Page 17: ...peed revision A also increases the uplink speed In addition it is backwards compatible and automatically connects with existing and broadly deployed EV DO Rev 0 and 1x networks ensuring reliable and p...

Page 18: ...sed Access Control Access Control implies a security service that prevents unauthorized use of a Security Gateway a network behind a gateway or bandwidth on that network Data Origin Authentication Dat...

Page 19: ...n an event trigger The messages generated are then reported to the remote server Software The PinPoint X modem comes with the following software AceView the software for the PinPoint X which allows yo...

Page 20: ...table Document Format file on the installation CD or from the Sierra Wireless support website Tools and Reference Documents User Guide Description ALEOS User Guide This document discusses software con...

Page 21: ...PinPoint X 1x EV DO 10 20070914...

Page 22: ...e Management and Configuration Extensive Vehicle Telemetry Integrated with 3rd Party Tracking Applications Rugged for Extreme Environments Technology With Fallback to CDMA 1x EV DO Revision 0 CDMA 1xR...

Page 23: ...tenna Connection Primary Cellular 50 Ohm TNC Receive Diversity 50 Ohm SMA GPS 50 Ohm SMA Warning The antenna should be installed no closer than 20 cm from the human body It is one of the RSS 102 requi...

Page 24: ...Unused CTS Clear to Send RTS Request to Send DSR Data to Send 1 Analog Input 4 12 Analog Input 3 2 Analog Ground 13 Analog Ground 3 Analog Input 2 14 Analog Input 1 4 No Connect 15 No Connect 5 Reserv...

Page 25: ...PinPoint X 1x EV DO 14 20070914 Power Connector Figure 2 3 Power Connector not to scale Ignition Sense white Power red Ground black Not Used 4 3 2 1...

Page 26: ...ir Service Provisioning OTASP Caution You need to have an account with Verizon before you attempt automatic activation If you have not ordered an account from Verizon for your PinPoint X it will not s...

Page 27: ...and antenna to your PinPoint X c Install the Setup Wizard by running VerizonSetupWizard exe and follow the prompts d Run the Setup Wizard from the Windows Start menu Start All Programs AirLink Communi...

Page 28: ...te an Ethernet connection with your computer If you do not see this light or if your computer shows a Network Cable Unplugged message or icon try a different Ethernet cable OR If you connected your Pi...

Page 29: ...enu Update ALEOS Firmware Check the Sierra Wireless server for the latest ALEOS firmware Test Modem Setup Verify your PinPoint X is properly configured and connecting on the Verizon network Setup a DU...

Page 30: ...If you are using Ethernet to activate your Product Name and need to remove the Ethernet cable from your modem to connect to your usual Internet connection to Check for Updates be sure to reconnect the...

Page 31: ...e signal strength of your PinPoint X RSSI Click Next to begin the activation process Note The process may take a few minutes Progress information will display across the bottom Static IP If you have a...

Page 32: ...ounter difficulties activating your modem Try a different location or a different antenna to increase your signal if it is 90 or lower yellow to red bar Figure 3 10 Setup Wizard OTASP screen Tip The P...

Page 33: ...e check your device activation information and return to the Activate Modem step to reconfigure your PinPoint X Private Networking Data Link is a special account configuration that provides a more sec...

Page 34: ...ink configuration is completed the connection to the network will be tested again Note Using DUN the speed of the connection is the limited to the connection between the modem and the computer This ma...

Page 35: ...oint X to your computer Figure 3 15 Setup Wizard DUN settings b The COM port and speed should match the settings of the PinPoint X and where it will be connected default settings will be pre entered c...

Page 36: ...o create a new connection for the PinPoint X Figure 3 17 Setup Wizard DUN settings h From the drop down menu select Sierra Wireless modem i The defaults for the phone number user name and password wil...

Page 37: ...ager or AceNet 1 Set telnet timeout in to 20 minutes 2 Save the telnet setting 3 Enter the user name of your account NAI The user name is usually expressed as an email address with phone number of the...

Page 38: ...dust etc Caution The PinPoint X is in a hardened case and designed for use in industrial and extreme environments However unless you are using cables expressly designed for such environments they can...

Page 39: ...SMA connector Mount the GPS Antenna in the vehicle The less the cable is wrapped and bound together the better it will perform Place it on the roof or on the dash or rear panel where it has a good vie...

Page 40: ...ense connector is wired to your vehicle the ignition sense will provide a link to the modem to enable it to enter a low power standby mode when your vehicle is turned off and power up more quickly whe...

Page 41: ...at a reduced speed to match The PinPoint X functions as a device not a host When it is connected to a computer the USB port should be seen as a COM port or Ethernet port after the applicable driver is...

Page 42: ...the reset is depressed and held for several seconds count 10 slowly and wait for the power light to go off after the light pattern stops the ALEOS configuration settings will return to the factory de...

Page 43: ...imes Authentication Failure The Network Signal and Activity LEDs blink every 2 seconds Data Retry The Network Signal and Activity LEDs blink every 3 seconds Invalid MAC Address or Ethernet Initiation...

Page 44: ...ew mounts on the PinPoint X will allow you to secure your modem nearly anywhere quickly and easily without the need for a separate bracket Figure 4 9 Diagram of the PinPoint X base 315 8mm 565 14mm 26...

Page 45: ...PinPoint X 1x EV DO 34 20070914...

Page 46: ...Using a Terminal Application with AT Commands You can access and configure your PinPoint X using a terminal application such as Microsoft HyperTerminal PuTTY or similar The following directions are f...

Page 47: ...trol Hardware Figure 5 2 Port Settings Tip If you have configured the PinPoint X for settings different than the defaults for Bits per Second Data Bits Parity and or Stop Bits you will need to use you...

Page 48: ...Configuring the PinPoint X Rev 2 0 Mar 10 37 g Select OK 3 Connected Connecting on USB net will prompt for password Figure 5 3 HyperTerminal TCP IP connected 192 168 14 31...

Page 49: ...try entering the command again AT Command When using a terminal application you will need to manually type in each command For most commands when you are entering them using a terminal connection you...

Page 50: ...inal connection if you enter a command which is recognized by the PinPoint X it will respond with OK If the command is not recognized the response will be ERROR Those commands applicable only to certa...

Page 51: ...PinPoint X 1x EV DO 40 20070914...

Page 52: ...PinPoint X is equipped with an I O port interface which includes 4 digital inputs 4 analog inputs and 2 relay outputs These may be connected to sensors and switches to monitor vehicle status and remot...

Page 53: ...s When a switch or valve is opened or closed When the tow bar is raised or lowered Connected to a sensor the level of fuel in a vehicle When the trunk of a vehicle is opened or closed When the ignitio...

Page 54: ...rness has pre wired leads to allow you to customize your own connections The wires are paired and color coded Figure 6 3 PinPoint X I O Port Diagram not to scale Table 6 1 PinPoint X I O Port Pin out...

Page 55: ...2 Wiring Color Corospondance 1 Violet Red 12 Violet Black 2 Black Red 13 Black White 3 Violet Green 14 Violet White 4 none 15 none 5 none 16 none 6 Yellow White 17 Green White 7 Yellow Black 18 Green...

Page 56: ...he I O group You can monitor the status of the relays or set them using ACEmanager I O group or AT Commands Getting Immediate Reports Using RAP You can set up the PinPoint X to report immediately repo...

Page 57: ...arts the modem will change state to AT mode This results in the current mode being gracefully terminated For the brief period when the modem is preparing for low power mode the modem will remain in AT...

Page 58: ...rient or relocate the receiving antenna Increase the separation between the equipment and the receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is co...

Page 59: ...Frequency Exposure Compliance of Radiocommunication Apparatus All Frequency Bands RSS 129 800 Mhz Dual Mode CDMA Cellular Telephones RSS 132e Cellular Telephones Employing New Technologies Operating i...

Page 60: ...ocation in the EU community Sierra Wireless 39677 Eureka Drive Newark CA USA 94560 The device is a Class A device for use in commercial environment WEEE Notice If you purchased PinPoint X in Europe pl...

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