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Call Home Configuration - Email to Transport Gatew ay and HTTPS to Cisco  

The follow ing is a sam p le configu ration show ing the m inim u m  step s requ ired  to configu re Call H om e on a 
Catalyst 6800 to send  Em ail to a Transp ort Gatew ay (TG) and  a com m and  to start the registration p rocess . The 
TG w ill u se H TTPS to com m u nicate w ith the Sm art Call H om e System . This assu m es that the 

Transp ort Gate-

w ay softw are

 has been installed , configu red  and  registered  w ith Sm art Call H om e.  

1.

 

Enable Call Home

 - In global configu ration m od e enter the service call-hom e com m and  to activate the call-

hom e featu re and  enter the call-hom e configu ration com m and  to enter call-hom e configu ration m od e.  

Cat6800#configure terminal 
Cat6800(config)#service call-home 
Cat6800(config)#call-home 

 

2.

 

Configure the mandatory contact email address 

-  

Cat6800(cfg-call-home)#contact-email-addr username@domain-name 

 

3.

 

Configure the mandatory email server information - 

The m ail-server ad d ress is an IP ad d ress or d om ain -

nam e of a SMTP server that Call H om e w ill send  em ail m essages to.  

Cat6800(cfg-call-home)#mail-server <address> priority <server_priority_number>

 

4.

 

D e-activate the default CiscoTAC-1 Profile if it is active 

-  

Cat6800(cfg-call-home)#profile CiscoTAC-1 
Cat6800(cfg-call-home-profile)#no active 

 

5.

 

Configure a user profile

 - The p rofile’s alert-grou p  su bscrip tions w ill be sim ilar to the d efau lt CiscoTAC -1 

p rofile w ith the d estination em ail transp ort -m ethod  and  w ith a d estination em ail ad d ress w hich is for the 
em ail accou nt u sed  by the Transp ort Gatew ay. 

Cat6800(cfg-call-home-profile)#profile Your_profile_name

 

Cat6800(cfg-call-home-profile)#active

 

Cat6800(cfg-call-home-profile)#destination transport-method email

 

Cat6800(cfg-call-home-profile)#destination address email [email protected]

 

Cat6800(cfg-call-home-profile)#subscribe-to-alert-group diagnostic severity minor 

 

Cat6800(cfg-call-home-profile)#subscribe-to-alert-group environment severity minor 

 

Cat6800(cfg-call-home-profile)#subscribe-to-alert-group syslog severity major pattern ".*"

 

Cat6800(cfg-call-home-profile)#subscribe-to-alert-group configuration periodic monthly 23 15:00

 

Cat6800(cfg-call-home-profile)#subscribe-to-alert-group inventory periodic monthly 23 15:00

 

 

6.

 

Exit and Save the configuration

 -  

Cat6800(cfg-call-home-profile)#end 
Cat6800#copy running-config startup-config 

 

7.

 

Send a Call Home Inventory message to start the registration process

 - 

Cat6800#call-home send alert-group inventory profile Your_profile_name 
Sending inventory info call-home message ... 
Please wait. This may take some time ... 

 

8.

 

Receive the email from Cisco and follow  the link to complete registration for Smart Call home

.

 

 

 

 

 

 

 

Содержание Catalyst 6800 Series

Страница 1: ...Cisco 4 Email from the Catalyst 6800 to a Transport Gateway TG HTTPS transport to Cisco 5 Call Home Configuration HTTP with Single command Note For security reasons Cisco recommends customers make use of one of the HTTPS transport options due to the additional payload encryption that HTTPS offers The Transport Gateway software is down loadable from Cisco and is available for customers that require...

Страница 2: ...fig call home 2 Configure the mandatory contact email address Cat6800 cfg call home contact email addr username domain name 3 Activate the default CiscoTAC 1 Profile and set the transport option to HTTP Cat6800 cfg call home profile CiscoTAC 1 Cat6800 cfg call home profile active Cat6800 cfg call home profile destination transport method http 4 Exit and Save the configuration Cat6800 config end Ca...

Страница 3: ...t Call Home will send email messages to If more than one mail server address is configured for redundancy the mail server priority is used to determine which server is the active primary server Call Home will send messages to the active server with the lowest priority number Cat6800 cfg call home mail server address priority server_priority_number 4 Activate the default CiscoTAC 1 Profile and set ...

Страница 4: ...ransport Gateway Refer to Configure the HTTP Server section Some versions of the IOS have a problem parsing the URL if it contains an IP address followed by a port number refer to bug CSCsv52025 The work around is to replace the IP address with the domain host name of the TG or use port 80 and remove the port number from the URL Cat6800 cfg call home profile profile Your_profile_name Cat6800 cfg c...

Страница 5: ...at6800 cfg call home profile no active 5 Configure a user profile The profile s alert group subscriptions will be similar to the default CiscoTAC 1 profile with the destination email transport method and with a destination email address which is for the email account used by the Transport Gateway Cat6800 cfg call home profile profile Your_profile_name Cat6800 cfg call home profile active Cat6800 c...

Страница 6: ...ng contact email addr username domain name http proxy proxy_server_name port port_number Downloading Cisco Transport Gateway Software To download Cisco Transport Gateway software go to the Download Software web page On that page the Re lated Information section on the right lists the different OS versions Linux Solaris Windows of Transport Gateway software Find the correct OS version of Transport ...

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