Call Home Configuration - Email to Transport Gatew ay and HTTPS to Cisco
The follow ing is a sam p le configu ration show ing the m inim u m step s requ ired to configu re Call H om e on a
Catalyst 6800 to send Em ail to a Transp ort Gatew ay (TG) and a com m and to start the registration p rocess . The
TG w ill u se H TTPS to com m u nicate w ith the Sm art Call H om e System . This assu m es that the
Transp ort Gate-
w ay softw are
has been installed , configu red and registered w ith Sm art Call H om e.
1.
Enable Call Home
- In global configu ration m od e enter the service call-hom e com m and to activate the call-
hom e featu re and enter the call-hom e configu ration com m and to enter call-hom e configu ration m od e.
Cat6800#configure terminal
Cat6800(config)#service call-home
Cat6800(config)#call-home
2.
Configure the mandatory contact email address
-
Cat6800(cfg-call-home)#contact-email-addr username@domain-name
3.
Configure the mandatory email server information -
The m ail-server ad d ress is an IP ad d ress or d om ain -
nam e of a SMTP server that Call H om e w ill send em ail m essages to.
Cat6800(cfg-call-home)#mail-server <address> priority <server_priority_number>
4.
D e-activate the default CiscoTAC-1 Profile if it is active
-
Cat6800(cfg-call-home)#profile CiscoTAC-1
Cat6800(cfg-call-home-profile)#no active
5.
Configure a user profile
- The p rofile’s alert-grou p su bscrip tions w ill be sim ilar to the d efau lt CiscoTAC -1
p rofile w ith the d estination em ail transp ort -m ethod and w ith a d estination em ail ad d ress w hich is for the
em ail accou nt u sed by the Transp ort Gatew ay.
Cat6800(cfg-call-home-profile)#profile Your_profile_name
Cat6800(cfg-call-home-profile)#active
Cat6800(cfg-call-home-profile)#destination transport-method email
Cat6800(cfg-call-home-profile)#destination address email [email protected]
Cat6800(cfg-call-home-profile)#subscribe-to-alert-group diagnostic severity minor
Cat6800(cfg-call-home-profile)#subscribe-to-alert-group environment severity minor
Cat6800(cfg-call-home-profile)#subscribe-to-alert-group syslog severity major pattern ".*"
Cat6800(cfg-call-home-profile)#subscribe-to-alert-group configuration periodic monthly 23 15:00
Cat6800(cfg-call-home-profile)#subscribe-to-alert-group inventory periodic monthly 23 15:00
6.
Exit and Save the configuration
-
Cat6800(cfg-call-home-profile)#end
Cat6800#copy running-config startup-config
7.
Send a Call Home Inventory message to start the registration process
-
Cat6800#call-home send alert-group inventory profile Your_profile_name
Sending inventory info call-home message ...
Please wait. This may take some time ...
8.
Receive the email from Cisco and follow the link to complete registration for Smart Call home
.