Call Home Configuration - HTTP to Transport Gatew ay and HTTPS to Cisco
The follow ing is a sam p le configu ration show ing the m inim u m step s requ ired to configu re Call H om e on a
Catalyst 6800 to u se H TTP to send to a Transp ort Gatew ay (TG) and a com m and to start the registration p r o-
cess. The TG w ill u se H TTPS to com m u nicate w ith the Sm art Call H om e System . This assu m es that the
Transp ort Gatew ay softw are
has been installed , configu red and registered w ith Sm art Call H om e.
1.
Enable Call Home
- In global configu ration m od e enter the service call-hom e com m and to activate the call-
hom e featu re and enter the call-hom e configu ration com m and to enter call-hom e configu ration m od e.
Cat6800#configure terminal
Cat6800(config)#service call-home
Cat6800(config)#call-home
2.
Configure the mandatory contact email addres s
-
Cat6800(cfg-call-home)#contact-email-addr username@domain-name
3.
D e-activate the default CiscoTAC-1 Profile if it is active
-
Cat6800(cfg-call-home)#profile CiscoTAC-1
Cat6800(cfg-call-home-profile)#no active
4.
Configure a user profile
- The p rofile’s alert-grou p su bscrip tions w ill be sim ilar to the d efau lt CiscoTAC -1
p rofile w ith the d estination H TTP transp ort -m ethod and w ith a d estination H TTP ad d ress p rovid ed by the
Transp ort Gatew ay (Refer to
Configu re the H TTP Server
section). Som e versions of the IOS have a p ro blem
p arsing the URL if it contains an IP ad d ress follow ed by a p ort nu m ber (refer to bu g CSCsv52025). The
w ork-arou nd is to rep lace the IP ad d ress w ith the d om ain/ host nam e of the TG or u se p ort 80 and r em ove
the p ort nu m ber from the URL.
Cat6800(cfg-call-home-profile)#profile Your_profile_name
Cat6800(cfg-call-home-profile)#active
Cat6800(cfg-call-home-profile)#destination transport-method http
Cat6800(cfg-call-home-profile)#destination address http http://url_from_TG
Cat6800(cfg-call-home-profile)#subscribe-to-alert-group diagnostic severity minor
Cat6800(cfg-call-home-profile)#subscribe-to-alert-group environment severity minor
Cat6800(cfg-call-home-profile)#subscribe-to-alert-group syslog severity major pattern ".*"
Cat6800(cfg-call-home-profile)#subscribe-to-alert-group configuration periodic monthly 23 15:00
Cat6800(cfg-call-home-profile)#subscribe-to-alert-group inventory periodic monthly 23 15:00
5.
Exit and Save the configuration
-
Cat6800(cfg-call-home-profile)#end
Cat6800#copy running-config startup-config
6.
Send a Call Home Inventory message to start the registration process
-
Cat6800#call-home send alert-group inventory profile Your_profile_name
Sending inventory info call-home message ...
Please wait. This may take some time ...
7.
Receive the email from Cisco and follow the link to complete registration for Smart Call home
.
