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AT6420 AllTouch

  

RF and IR Universal

Remote Control

User Guide

1

2

3

4

5

6

7

8

9

GUIDE

MENU

0

ENTER

ABC

DEF

JKL

MNO

TUV

GHI

PQRS

WXYZ

SPACE

MUTE

VOL

GUIDE

CH
PG

LAST

MUTE

LAST

PIP

i

BROWSE

INFO

EX

TO

IT

GO

I

INTERACTIV

E

VIDEO

BACK

ON

 I

DEMAND

STOP

POWER

REC

ORD

REPLAY

SKIP

PAUSE

PLAY

REW

FF

TV/

VIDEO

STB

TV

AUX

DVD

RE

CORDED

I

TV

B

C

A

TV

DELETE

ZOOM

Welcome to the Ultimate 

Control Experience

Your new AT6420 AllTouch

®

 Radio Frequency 

(RF) and Infrared (IR) Universal Remote Control 
(remote) is a true universal remote, functioning as 
four remotes in one. As one example, you can use 
this remote to operate your set-top, your TV, and 
two other devices, such as a DVD player and 
VCR.

Important Information About 

Your Remote

Your remote is initially programmed to only operate 
your  set-top.  Therefore, you must program the 
remote to operate your TV, VCR, or other devices. 
See 

Program the Remote to Control My 

Devices

 to learn how to enter device codes and 

program your remote.

Notes:

•  You must program a HomeID before using this 
 remote.
•  You must also program a Decoder ID if you are 
  using multiple remotes per set-top.

How Does A Universal Remote 

Control Work?

You tell the remote which type of device you want 
to operate using the four keys arched across the 
top of the remote. These keys, known as 

mode 

keys

, are labeled

 

STB

TV

DVD

, and 

AUX

.

Each mode key is associated with a specific 
device. As an example, after programming the 
remote, if you want the remote to operate your 
TV, you simply press the TV key. Other keys you 
press on the remote, thereafter, should operate 
your TV. Want to switch the remote to operate a 
different device? Just press the mode key for the 
next device you want to operate. In this guide, you 
will learn which types of devices you can control 
and how to program the remote to control your 
specific devices. 

Where Do I Start?

Before you begin using your remote, complete the 
following initial setup tasks.

Install the Batteries

The remote requires two AA batteries (alkaline 
recommended). A diagram in the battery compartment 
of the remote indicates proper placement of the 
batteries. When batteries are properly installed, the 
light on the remote blinks each time a key is 
pressed.

About HomeID

The set-top is equipped with an RF receiver. 
Programming the HomeID in the remote is necessary 
when RF is used to transmit signals to the set-top 
from the remote in order to limit interference with 
set-tops in other rooms or in your neighbors’ homes. 
Go to the 

Program HomeID

 section of this guide for 

instructions.

Note: 

The remote uses IR signals when programming 

the HomeID and to control devices other than the 
set-top.

Program the Remote to Control 

My Devices

 

Your remote is initially programmed to only operate 
your set-top. You will need to set up the remote to 
operate your other devices using its TV, DVD, and 
AUX modes. The TV key may be programmed to 
operate a standard or high-definition television 
(HDTV). The DVD key may be programmed to 
operate a DVD player. The AUX key may be 
programmed to operate a VCR, a receiver, an 
amplifier, or a Home Theater in a Box (HTIB) 
system. If the remote provides only limited 
functionality for a device, you can look for a code 
that provides more functionality. Refer to the code 
tables at the end of this guide to locate additional 
programming codes. 

Note:

 You have the option to assign some remote 

keys to operate one device type only. For example, 
you may want to assign volume control to the TV only. 
If this is the case, you can reprogram power, volume, 
and channel control using procedures found later in 
this guide.

Assigning a Device Code to a Mode Key

1. Refer to the code tables at the end of this guide to 

locate the information for the device you want to 
program. 

 

Note:

 If your device is not listed, you may be able to 

program the remote using the Auto-Search function. 
Go to 

What If None of the Codes Work

 for 

instructions.

2. Turn on the device that you want to assign to a 

mode key.

3. Press and hold the appropriate mode key (

TV

DVD

,

 

or

 AUX

) on the remote, and then press and 

hold the 

OK

 key.

4. Release 

both

 keys and the mode keys blink twice.

5. Enter the first 4-digit setup code for the device using 

the numeric keys (0-9) on the remote. The mode key 
blinks three times to indicate that the code entry was 
accepted.

 Notes:

  • When an invalid code is entered, the selected 

  mode key displays a long flash to indicate that 
  you have not entered the code correctly.

  • Should the remote time-out before you complete 

  the code setup, you must start over. This is 
  indicated by one long flash of the red LED.

6. Point the remote at the device, and press 

POWER

 

to test the device.

7. Did the device power off?
 • 

If 

yes

, write this code number in the table found 

  in this guide. You may need it again if the device 
  code is accidentally erased.

 • 

If 

no

, repeat this procedure from step 3 using a 

  different setup code.

 

Note:

 If none of the codes listed for your brand of 

device operate the device correctly, go to 

What If 

None of the Codes Work

 for instructions.

8. Repeat this procedure for each mode key you want 

to program.

What If None of the Codes Work?

If none of the codes listed for your brand of device 
operate the device correctly, or if your device is not 
listed in the codes table, you can use the Auto-Search 
function to search through the code library for a valid 
code. This section provides procedures for using the 
Auto-Search function to search the code library for 
TV, DVD and AUX mode codes. 

Note:

 Read the procedures in this section thoroughly 

before beginning. You need to be prepared to 
observe the behavior of the remote.

Auto-Search Features

Consider the following items when using Auto-
Search:

•  The Auto-Search function begins searching from 

the first code.

•  If a valid code is not found, the green backlight blinks 

twice and the remote returns to normal operation.

•  If any other key is pressed except PLAY, ENTER, 

POWER, EXIT, REW, FF, or numeric keys 1 through 
4 (when programming the AUX mode key), the 
mode key displays a long red flash (error message) 
and the remote returns to normal operation.

•  Should the remote time-out before you complete the 

Auto-Search function you must start over. This is 
indicated by one long flash of the red LED.

•  If the device is not listed and the Auto-Search function 

is unable to find a usable code, you may need to use 
the original remote provided with the device.

Auto-Searching the Code Library for 

TV or DVD Mode Codes 

(Program Code 922)

Note:

 This procedure only applies to TVs and DVDs.

1.  Turn on the device you that you want to assign to the 

TV or DVD key.

2. Point the remote at the device.
3. Press and 

while holding

 a selected mode key (

TV

 or 

DVD

), press the 

OK

 key. For example, to search for 

a TV code, press and hold 

TV

 and 

OK

 at the same 

time.

4. Release 

both

 keys and all the mode keys blink 

twice.

5. Enter the programming code 

9

 

2

 

2

 by pressing the 

numeric keys on the remote. The mode key you 
selected in step 3 blinks twice to indicate a 
successful entry.

6. Point the remote toward the device, and press 

PLAY

.

7. Your device powers off when it finds the correct 

code. Then, choose one of the following options: 

 • 

Save code and exit 

– Press the 

ENTER

 key on 

  the remote to program the code in the remote and 
  the mode key flashes three times indicating 
 successful entry.

 • 

Step forward 

– Press the fast-forward (

FF

) key 

  on the remote to step ahead through the codes 
  one at a time. Then, return to step 6.

 • 

Step backward 

– Press the rewind (

REW

) key on 

  the remote to step back through the codes one at 
  a time. Then, return to step 6.

 • 

Exit without saving the code 

– Press the 

EXIT

 

  key on the remote. The selected mode key 
  flashes three times and returns to normal
 operation.

 • 

Send the current code 

– Press the 

POWER

 key 

  on the remote to send the current code. If the 
  device turns back on, press the 

ENTER

 key. If the 

  device does not turn on, return to step 6.

 • 

Continue with auto-search function 

– Press the 

 PLAY

 key on the remote to continue with the auto-

  search function. Then, return to step 6.

Auto-Searching the Code Library for 

AUX Mode Codes (Program Code 922)

1. Turn on the device that you want to assign to the 

AUX key.

2. Point the remote at the device.
3. Press and 

while holding

 the 

AUX

 key, press the 

OK

 

key.

4. Release 

both

 the 

AUX

 key and the 

OK

 key and all 

the mode keys blink twice. 

5. Enter the programming code 

9

 

2

 

2

 by pressing the 

numeric keys on the remote. The AUX key blinks 
twice indicating a successful entry.

6. Press the 

PLAY

 key, choose one of the following 

device categories and then, using the number keys 
on the remote, press its assigned number (1 – 4)
based on the following list:

  1 = VCRs   

2 = Receiver/Tuners

  3 = Amplifiers 

4 = HTIB

 Note:

 The device categories are number-coded to 

provide a more direct programming method.

7. Point the remote toward the device, and press 

PLAY

8. Your device powers off when it finds the correct 

code. Then, choose one of the following options: 

 • 

Save code and exit 

– Press the 

ENTER

 key on 

  the remote to program the code in the remote and 
  the mode key flashes three times indicating 
 successful entry.

 • 

Step forward 

– Press the fast-forward (

FF

) key 

  on the remote to step ahead through the codes 
  one at a time. Then, return to step 7.

 • 

Step backward 

– Press the rewind (

REW

) key on 

  the remote to step back through the codes one at 
  a time. Then, return to step 7.

 • 

Exit without saving the code 

– Press the 

EXIT

 

  key on the remote. The selected mode key 
  flashes three times and returns to normal 
 operation.

 • 

Send the current code 

– Press the 

POWER

 key 

  on the remote to send the current code. If the 
  device turns back on, press the 

ENTER

 key. If the 

  device does not turn on, return to step 7.

 • 

Continue with auto-search function 

– Press the 

 PLAY

 key on the remote to continue with the auto-

  search function. Then, return to step 7.

Reassign Mode Keys

You can reassign a mode key to operate a different 
device. For example, you can reassign the AUX key 
to operate a DVD player or a TV.  If you reassign a 
key, be sure you update the table found in this guide.

Reassigning Mode Keys

(Program Code 944)

1. Press and hold the 

STB

 mode key on the remote.

2.  Without releasing the 

STB

 key, press and hold the 

OK

 key.

3. Release 

both

 the keys and all mode keys flash 

twice.

4.  Enter the programming code 

9 4 4

 by pressing the 

numeric keys on the remote. The STB mode key 
blinks twice indicating a successful entry.

5.  Press and release the mode key associated with the 

type of device you want to control, and then press 
and release the mode key that you want to change. 
The newly assigned mode key blinks one time 
indicating a successful entry.

 

For example: 

To program the AUX key to operate 

your DVD player, press 

DVD

 and then 

AUX

.

Program HomeID

(Program Code 914)

Programming the HomeID in the remote is necessary 
when radio frequency (RF) is used to transmit signals 
to the set-top from the remote.

The set-top is equipped with an RF receiver. When 
using an RF remote, a HomeID is required for proper 
communication between the RF remote and the set-
top. After the appropriate assignment, the RF remote 
will then be uniquely used for the assigned set-top.

The use of RF in the remote enables “through walls” 
control of the set-top. It may be used to transmit 
instructions from another room. The use of HomeID 
also limits any interference with set-tops in other 
rooms or in your neighbors’ homes.

All RF devices have the HomeID set to 

000

 by default. 

Complete the following steps to set a 

new

 HomeID.

1. Ensure that the set-top is plugged into an electrical 

outlet and that you have the remote in the same 
room as the set-top.

2. Press and hold the 

STB

 mode key on the remote.

3. Without releasing the 

STB

 mode key, press and 

hold the 

OK

 key.

4. Release 

both

 the 

STB

 mode key and the 

OK

 key. 

You should see 

all

 the mode keys flash red two 

times. This indicates that you are now ready to enter 
the HomeID code.

5. Enter the 3-digit code 

9 1 4 

by pressing the number 

keys on the remote. You should see the STB mode 
key flash red two times. This indicates that you have 
successfully entered the code.

6. Now enter your own choice of a 3-digit code from 

000

 to 

255

 by pressing the number keys on the 

remote. This will be your unique new HomeID code. 
Be sure to record your HomeID in the space 
provided at the end of this section.

 

Notes:

  •  If a valid HomeID code is entered, the STB mode  

  key will flash red two times. This indicates that you 
  have successfully entered a valid HomeID code 
  (000 to 255). Go to step 7 of this procedure.

 • 

If 

an 

invalid

 HomeID code is entered, the STB  

  mode key will display a long red flash. This indicates 
  that you have not entered a valid HomeID code 
 (000 to 255). The remote then returns to normal 
 operation. 

You 

will have to start over from step 1 of 

 this procedure.

7.  Point the remote toward the set-top and then press 

the 

ENTER

 key on the remote. The remote 

transmits the HomeID code using IR. The red LED 
will illuminate during transmission of the HomeID 
code.

8. To store your new HomeID code into the remote 

code, press the 

ENTER 

key on the remote again.

Notes:

•  If any other key is pressed except the number keys 

and the 

ENTER

 key, the remote will not accept any 

changes or updates. The STB mode key will display 
a long red flash and the remote returns to normal 
operation.

•  If the remote times out before you complete 

programming the HomeID code, the remote will not 
accept any changes. You will have to start over from 
step 1 of this procedure.

Program Decoder ID 

(Program Code 912)

Programming the Decoder ID is necessary to identify 
each set-top box assigned to different rooms in the 
home or office. All RF devices have the Decoder ID 
set to 

00

 by default. Complete the following steps to 

set a 

new

 Decoder ID.

1. Ensure that the set-top is plugged into an electrical 

outlet and that you have the remote in the same 
room as the set-top.

2. Press and hold the 

STB

 mode key on the remote.

3. Without releasing the 

STB

 mode key, press and 

hold the 

OK

 key.

4. Release 

both

 the 

STB

 mode key and the 

OK

 key. 

You should see 

all

 the mode keys flash red two 

times. This indicates that you are now ready to enter 
the Decoder ID code.

5. Enter the 3-digit code 

9 1 2 

by pressing the number 

keys on the remote. You should see the STB mode 
key flash red two times. This indicates that you have 
successfully entered the code.

6. Now enter your own Decoder ID choice of either 1, 

2, or 3 by pressing the number keys on the remote. 
This will be your unique new Decoder ID code. Be 
sure to record your new Decoder ID in the space 
provided at the end of this section.

 

Notes:

  •  If a valid Decoder ID code is entered, the STB mode 

  key will flash red three times. This indicates that 
  you have successfully entered a valid Decoder ID 
  code (1, 2, or 3). The new valid Decoder ID is 
  stored into the EEPROM of the remote. The 
  remote then returns to normal operation.

 • 

If 

an 

invalid

 Decoder ID code is entered, the STB  

  mode key will display a long red flash. This 
  indicates that you have not entered a valid 
  Decoder ID code (1, 2, or 3). The remote then 
  returns to normal operation. You will have to start 
  over from step 1 of this procedure.

Notes:

•  If any key other than the required digit key and the 

on-display menu control keys are pressed during 
the Decoder ID programming, the STB mode key 
will display a long red flash and the remote will return 
to normal operation.

•  If the remote times out before you complete 

programming the Decoder ID code, the remote will 
not accept any changes. You will have to start over 
from step 1 of this procedure.

•  If you are unable to program a new Decoder ID, the 

previous Decoder ID is retained.

Change Volume Control

By default, once the TV mode key is programmed with 
a valid code, the volume and mute buttons control 
your TV. These keys adjust the volume of your TV 
higher, lower, or temporarily switch the volume off 
(Mute), regardless of whether the remote is in STB, 
TV, DVD, or AUX mode.

If you prefer, you can choose to have the volume and 
mute buttons always control a different device rather 
than your TV, such as a home theater receiver. (See 

Controlling Volume for One Device

 below.) Note 

that you must first program one of the mode keys, 
such as AUX, with a valid code for that device.

Alternatively, you can choose to have the volume and 
mute buttons control different devices when the 
remote is in different modes. For example, you might 
want to control the volume on your TV when in TV 
mode, but the volume on your home theater receiver 
when in AUX mode. (See 

Controlling Volume for 

Different Devices

 below.) Note that not all devices 

have volume controls, so if you choose this option, the 
volume and mute buttons may do nothing in some 
modes, such as STB and DVD.

Controlling Volume for One Device 

(Program Code 955)

1. Press and hold the

 

STB

 mode key on the remote.

2. Without releasing the

 

STB

 key, press and hold the 

OK

 key.

3. Release 

both

 keys and all mode keys blink twice.

4. Enter the programming code 

9 5 5

 by pressing the 

number keys on the remote. The STB mode key 
blinks twice indicating a successful entry.

T12121

POWER

STB

TV

AUX

DVD

Mode

Key

Device

Type

Brand

Code

Example:

DVD

Sony

2066

TV

DVD
AUX

5. Press and release the mode key for the device you 

want the volume keys to control. For example, if you 
want to control volume through your TV, press and 
release 

TV

. The selected mode key blinks three 

times to indicate a successful entry.

The volume keys now control only one device 
whether you are in STB, TV, DVD, or AUX mode.

Controlling Volume for Different 

Devices (Program Code 955)

1. Complete steps 1 through 4 of the 

Controlling 

Volume for One Device 

procedure.

2. Press and release the 

Enter

 key. The STB mode 

key blinks three times to indicate a successful entry. 

After you press the 

Enter

 key, the volume keys control 

the device assigned to that mode. For example, in TV 
mode, the volume keys control volume for the TV only.

Notes:

•  If any other key is pressed except the Mode keys and 

the 

ENTER

 key, the remote does not accept any 

changes or updates. The

 

STB mode key displays a 

long red flash and the remote returns to normal 
operation.

•  If the remote times out before you complete 

programming volume control, the remote does not 
accept any changes. You must start over from step 
1 of this procedure.

Change Channel Control

The remote is set by default to control channel 
selection on the set-top. You can also program 
channel control to control any of the TV, DVD, or AUX 
mode devices provided the device allows for channel 
control assignment. Or, you can set the channel 
selection control programming to control channels (or 
page up or down) for all of the devices programmed 
in the four mode keys. Otherwise, you can only 
control channels (or page up or down) on a specific 
device, for example, the TV or DVD.

Note:

 The channel control keys include CH/Page, 

Jump, and the numeric keys 0 through 9. 

Controlling Channels for One Device

(Program Code 966)

1. Press and hold the

 

STB

 mode key on the remote.

2. Without releasing the

 

STB

 key, press and hold the 

OK

 key.

3. Release 

both

 keys and all mode keys blink twice.

4. Enter the programming code 

9 6 6

 by pressing the 

numeric keys on the remote. The STB mode key 
blinks twice to indicate a successful entry.

5. Press and release the mode key for the device you 

want the channel key to control. For example, if you 
want to control channels on your TV, press and 
release 

TV

. The selected mode key blinks three 

times to indicate a successful entry.

The channel key now always controls the device 
associated with the mode you selected in this 
procedure, whether in STB, TV, DVD, or AUX mode.

Controlling Channels for Different 

Devices (Program Code 966)

1. Complete steps 1 through 4 of the 

Controlling 

Channels for One Device 

procedure.

2. Press and release the 

Enter

 key. The STB mode 

key blinks three times to indicate a successful 
entry. 

After you press the 

Enter

 key, the channel key now 

controls the device associated with the mode key you 
select. For example, in TV mode, the channel key 
controls the TV, but in

 

STB mode, the channel key 

controls the set-top.

Notes:

•  If any other key is pressed except the Mode keys 

and the 

ENTER

 key, the remote does not accept 

any changes or updates. The

 

STB mode key 

displays a long red flash and the remote returns to 
normal operation.

•  If the remote times out before you complete 

programming channel selection control, the remote 
does not accept any changes. You must start over 
from step 1 of this procedure.

Change Power Control

The POWER key on the remote is set by default to 
control the power switch on one device at a time, in 
either mode (STB, TV, DVD, or AUX). When in STB 
mode, the remote switches the set-top from OFF 
(standby mode) to ON, or from ON to OFF (standby 
mode). However, you can alternatively program the 
POWER key to control the power switch on up to four 
devices at the same time, instead of controlling one 
device at a time. It is highly recommended that you 
set up the POWER key to turn on and off your set-top 
and your TV at the same time. Turning off the set-top 
saves electricity and extends the life of the box. When 
turned off, the set-top can 

still

 record scheduled 

programs on its DVR and perform any other 
necessary functions.

1

2

ABC

3

DEF

4

5

JKL

6

MNO

7

8

TUV

GHI

PQRS

9

WXYZ

0

SPACE

MUTE

VOL

GUIDE

CH
PG

LAST

MUTE

LAST

GUIDE

PIP BROWSE

INFO

EX

IT TO

GO

INTE

RACT

IVE

VIDEO

BACK

ON

 I

DEMAND

STOP

POWER

REC

ORD

REPLAY

SKIP

MENU

PAUSE

PLAY

REW

FF

TV/V

IDEO

STB

TV

AUX

DVD

RE

CORDEDTV

B

C

A

DELETE

ZOOM

ENTER

TV

Device

Control

DVR/VOD/

DVD/VCR

Control

Viewing

and

Browsing

Control

Numeric

Keys

Enter

Sound

Control

Delete

T12120

Quick Reference

Notes:

•  You must program a HomeID before using this 
 remote.
•  You must also program a Decoder ID if you are 
  using multiple remotes per set-top.

What Devices Can I Control?

The four 

mode keys

 arched across the top of the 

remote tell the remote which device you want to 
operate.

Each mode key is associated with different types of 
devices. You can use each mode key to control 

one

 

of its associated devices:

Mode Key 

Associated Devices

 STB 

IP gateway set-top

 TV*

 

TVs (including HDTVs)

 DVD* 

DVD players 

 AUX*

 

VCRs, receivers, tuners, and 

       

Home Theater in a Box (HTIB)

These keys can be reassigned to control different 

  devices. Go to the

 Reassign Mode Keys 

section 

  of this guide for instructions.

LED Indicators 

There are red LEDs underneath each of the four mode 
keys (STB, TV, DVD, and AUX) that flash each time 
a key is pressed to show which device the key is 
currently controlling. 

There are also green LEDs that illuminate several 
keys whenever the remote is in use. They stay 
illuminated for a short time after a key is pressed. 

During programming, if the remote times out before 
you complete the code setup, you will need to start 
over. This is indicated by one long flash of the red 
LED.

Device Program Codes 

If you program codes to control your devices, record 
the codes here for easy reference.

Record Your HomeID Code Here:

____________________________________

Record Your Decoder ID Code Here:

_____________________________

Device Control

POWER

  Turns devices on or off

STB

  Enables set-top mode functions

TV

  Enables TV mode functions

DVD

  Enables DVD mode functions

AUX

  Enables AUX mode functions 

DVR, VOD, DVD, VCR Control

Notes:
 

•  In

 

STB mode, these keys control DVR and VOD 

 functions.
 •  In DVD and AUX modes, these keys may control 
  your DVD or VCR depending on how you have 
  programmed the remote.

REC

ORD

  Records the selected program

STOP

  Stops DVD, VCR, VOD, or DVR content

PAUSE

  Pauses DVD, VCR, VOD, or DVR content

PLAY

  Plays DVD, VCR, VOD, or DVR content

TV/

VIDEO

  Scrolls through available TV or video input 

    sources

REW

FF

  Rewinds or fast forwards through 

 

     

DVR or VOD content

REPLAY

SKIP

 Skips backward or forward through 

 

     

DVR or VOD content

Viewing and Browsing Control

VIDEO

ON

 I

DEMAND

 Accesses the On Demand Menu

BACK

 Returns to the previous screen

MENU

 Accesses the Main Menu

RE

COR

DEDT

V

 Accesses the DVR list of recordings

GO

I

INTERACTIVE

 Enables interactive mode

Viewing and Browsing Control

  Moves through selections

  Selects and deselects screen items

EX

IT TO

TV

  Clears all menu screens and returns to  

    broadcast 

TV

B

C

A

 Selects options in menus and the

      program 

guide

INFO

 Displays text information about the

    selected 

program

GUIDE

 Displays or closes the IPG

LAST

 Returns to last channel viewed

CH
PG

 Selects the next channel, up or down, 

      when watching TV. Moves up or down 

      one pagein the IPG and in some menu 

    screens

Sound Control

Note:

 These keys are assigned to the TV when 

the TV mode key is programmed with a valid 
code.

VOL

 Adjusts volume

MUTE

 Mutes sound

Numeric Keys 

1

2

ABC

3

DEF

4

5

JKL

6

MNO

7

8

TUV

GHI

PQRS

9

WXYZ

0

SPACE

 

Enters  channel numbers, text, and 

 

     

remote codes. Also use to enter your 

      parental 

control 

PIN

DELETE

 Clears text and numbers in text fields

ZOOM

ENTER

 Enters and saves (stores) an entry. Sizes 

      the picture for some high-definition 

    television 

(HDTV) 

models

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