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OL-16714-01

In Case of Difficulty

If you followed the instructions in previous sections of this guide, you should
have had no trouble getting your access point installed and running. If you do
experience difficulty, the following sections provide basic troubleshooting
information.

Before contacting Cisco, look for a solution to your problem in this guide or
the troubleshooting chapter of the

Cisco Aironet 1240AG Series Access Point

Hardware Installation Guide.

Follow this link to access Cisco Technical Support:

http://www.cisco.com/cisco/web/support/index.html

Checking the Access Point LEDs

If your access point is not working properly, check the Status LED on the
2.4-GHz end of the access point. You can use the LED colors to assess the
unit status.

The LED meanings are in this table.

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Содержание Aironet 1240AG Series

Страница 1: ... Please disregard the sections in your quick start guide that refer specifically to an 802 11a radio You should review this table and the instructions for opening the top cover The table contains important information that you need to know so that you can successfully configure your access point Setting Default Login Cisco case sensitive Password Cisco case sensitive IP address Determined by DHCP ...

Страница 2: ...a DHCP server If your network does not use a DHCP server you must connect to the access point console port and assign a static IP address See the Assigning an IP Address Using the CLI section on page 20 Status LED Status Description Blue Normal operating condition and at least one wireless client device is associated with the access point Light green Normal operating condition but no wireless clie...

Страница 3: ...1a radio networks A Simple Network Management Protocol SNMP community name and the SNMP file attribute if SNMP is in use The Media Access Control MAC address from the label on the bottom of the access point such as 0016462584c if you plan to use the Cisco IP Setup Utility to find an access point IP address If you are not connected to a DHCP server you can assign an IP address to the access point u...

Страница 4: ...ng to the instructions found in this manual will result in user exposure that is substantially below the FCC recommended limits Do not hold any component containing a radio so that the antenna is very close to or touching any exposed parts of the body especially the face or eyes while transmitting The use of wireless devices in hazardous locations is limited to the constraints posed by the safety ...

Страница 5: ...nt power source or an IEC60950 compliant limited power source Statement 353 Warning This product relies on the building s installation for short circuit overcurrent protection Ensure that the protective device is rated not greater than 20A Statement 1005 Warning Do not operate your wireless network device near unshielded blasting caps or in an explosive environment unless the device has been modif...

Страница 6: ...sconnect cables during periods of lightning activity Statement 1001 Overview This guide is designed to help you minimally configure a Cisco Aironet 1240AG Series Access Point by using its GUI through your web browser The GUI is the primary configuration tool Configuration can also be performed by using the command line interface CLI For instructions on using the CLI see the Cisco IOS Software Conf...

Страница 7: ... your access point by using Cisco s Structured Wireless Aware Network SWAN or Cisco s Wireless LAN Solution Engine WLSE is not covered in this guide Refer to the appropriate SWAN or WLSE documentation for configuration information These documents are also available on Cisco com ...

Страница 8: ...g an advanced configuration Cisco IOS Software Configuration Guide for Cisco Aironet Access Points Cisco Aironet Command Reference for Cisco Aironet Access Points and Bridges Mounting the access point Cisco Aironet 1240AG Series Access Point Hardware Installation Guide System requirements important notes limitations and last minute updates Release Notes for Cisco Aironet 1240AG Series Access Point...

Страница 9: ...ipping container and save it 3 Ensure that all items listed in the Package Contents section are included in the shipment Check each item for damage If any item is damaged or missing notify your authorized Cisco sales representative Package Contents Each access point package contains the following items Cisco Aironet 1240AG Series Access Point Cisco Aironet 1240AG Series Power Module universal powe...

Страница 10: ...head Phillips sheet metal screws 2 8 plastic wall anchors One 10 x 24 nut for ground stud on mounting bracket Four rubber foot pads Two cable tie wraps Quick Start Guide Cisco Aironet 1240AG Series Access Point Safety Warnings for Cisco Aironet 1240AG Series Access Points Cisco product registration and Cisco documentation feedback cards The following illustrations show the access point with its ex...

Страница 11: ...0AG Series Access Point Note The 2 4 GHz and 5 GHz antennas pictured here are not supplied with the access point Antennas must be ordered separately 135434 STATUS RADIO ETHERNET MODE CONSOLE ETHERNET 48VDC 2 4 GHz RIGHT PRIMARY 2 4 GHz LEFT ...

Страница 12: ...int 1 2 4 Ghz antenna connector left 6 Console port 2 Ethernet status LED 7 Ethernet port 3 Radio status LED 8 48 VDC power port 4 Status LED 9 2 4 GHz antenna connector right primary 5 Mode switch STATUS RADIO ETHERNET MODE CONSOLE ETHERNET 48VDC 2 4 GHz RIGHT PRIMARY 2 4 GHz LEFT 135435 6 7 8 9 1 5 4 3 2 ...

Страница 13: ...ccess Point This illustration shows the connectors and components on the 5 GHz end of the access point 1 5 GHz antenna connector left 3 Security lock keyhole 2 5 GHz antenna connector right primary LEFT 5 GHz ANTENNA w RP TNC 135436 1 RIGHT PRIMARY 2 3 ...

Страница 14: ...g power Configuring basic settings Enabling the radio interfaces Configuring security settings Mounting the Access Point Detailed mounting instructions are in the Cisco Aironet 1240AG Series Access Point Hardware Installation Guide This document is available on Cisco com at the following URL http www cisco com en US docs wireless access_point 1240 installation g uide 1240hig5 html ...

Страница 15: ...niversal power supply SYST RPS DUPLX MODE SPEED UTIL STAT 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 23 24 10Base T 100Base TX 100Base FX Catalyst 2950SERIES SYST RPS DUPLX MODE SPEED UTIL STAT 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 23 24 10Base T 100Base TX 100Base FX Catalyst 2950SERIES T O A P B R ID G E T O N E T W O R K Switch with inline power Powe...

Страница 16: ...nline power An inline power capable switch such as the Catalyst 3550 PWR XL 3560 48PS 3750 48PS 4500 with 802 3af Power over Ethernet module or the 6500 with 802 3af Power over Ethernet module Other inline power switches supporting the IEEE 802 af inline power standard Option 2 Switches without sufficient inline power can use the power injector Cisco Aironet Power Injector AIR PWRINJ3 or AIR PWRIN...

Страница 17: ...access point it begins a routine power up sequence that you can monitor by observing the three LEDs on the 2 4 GHz end of the access point After all three LEDs turn green to show the starting of the Cisco IOS operating system the Status LED blinks green to show that Cisco IOS is operational When in an operational status the Ethernet LED is steady green when no traffic is being passed and off when ...

Страница 18: ...huts down you must remove all power and reconnect only a single power source Obtaining and Assigning an IP Address To browse to the access point Express Setup page you must either obtain or assign the access point IP address using these methods Note The access point does not have a default IP address Assign a static IP address by connecting to its console port and accessing the access point CLI Us...

Страница 19: ...tached to the bottom of the access point Use the CLI and serial port to identify the assigned IP address Connecting to the Access Point Locally If you need to configure the access point locally without connecting it to a wired LAN you can connect a PC to its console port by using a DB 9 to RJ 45 serial cable Caution Be careful when handling the access point the bottom plate might be hot Follow the...

Страница 20: ...P Address Using the CLI When you assign an IP address to the access point by using the CLI you must assign the address to the BVI Beginning in a privileged EXEC mode follow these steps to assign an IP address to the access point BVI using the access point console port Command Purpose Step 1 configure terminal Enter global configuration mode Step 2 Interface bvi1 Enters interface configuration mode...

Страница 21: ...sing a Telnet Session to Access the CLI Follow these steps to browse to access the CLI using a Telnet session These steps are for a PC running Microsoft Windows with a Telnet terminal application Check your PC operating instructions for detailed instructions 1 Select Start Programs Accessories Telnet If Telnet is not listed in your Accessories menu select Start Run type Telnet in the entry field a...

Страница 22: ...9 Follow these steps to configure the system power settings using the GUI 1 Open your browser and enter the access point IP address in the address field A login and password screen appears 2 Enter the username Cisco and password Cisco The username and password are case sensitive 3 When the access point does not receive enough power for full operations it is in low power mode If your access point i...

Страница 23: ...itch CLI See the Cisco IOS software configuration guide for your switch Power Source System Power Settings Switch Status Cisco PSE supporting Cisco Intelligent Power Management feature1 Power Settings Power Negotiation selected Power Injector Unchecked power inline auto Cisco PSE not supporting Cisco Intelligent Power Management feature1 Power Settings Prestandard Compatibility selected Power Inje...

Страница 24: ...not supporting Cisco Intelligent Power Management feature1 Power Settings Power Negotiation selected Power Injector Checked MAC address2 power inline never Cisco Aironet Power Injector with a non Cisco switch No configuration requirement 802 3af compliant switch that does not support Cisco inline power non Cisco switch No configuration requirement AC power adapter No configuration requirement Powe...

Страница 25: ... IP Address section on page 18 Follow these steps to configure basic settings for the access point using the GUI Express Setup page 1 Open your browser and enter the access point IP address in the address field A username and password screen appears 1 Check the release notes for your power sourcing equipment to determine which Cisco IOS version supports Cisco Intelligent Power Management For some ...

Страница 26: ...26 OL 16714 01 2 Enter the username Cisco and password Cisco The username and password are case sensitive 3 Press Enter The Summary Status page appears ...

Страница 27: ...27 Quick Start Guide Cisco Aironet 1240AG Series Access Point 4 If required configure the power settings as described in the previous section Otherwise Click Express Setup The Express Setup page appears ...

Страница 28: ...28 OL 16714 01 5 Configure the settings using the following sections as a guide ...

Страница 29: ... address that you enter in the IP address field IP Address This setting assigns or changes the access point IP address If DHCP is enabled the access point obtains its IP address from your network DHCP server You can assign a static IP address in this field IP Subnet Mask The IP subnet mask identifies the subnet on which the access point resides This subnet is provided by your network administrator...

Страница 30: ...s and sets attributes for the Simple Network Management Protocol SNMP used to manage the network on which the access point resides Read Only Access point allows only SNMP read access Read Write Access point allows read and write access Note The following radio settings must be applied separately to each radio Radio0 802 11G and Radio1 802 11A Role in Radio Network Determines what function the acce...

Страница 31: ...nit must associate with a Cisco Aironet root bridge using the wireless interface The nonroot bridge can support wireless client devices Workgroup Bridge Specifies that the unit operates as a workgroup bridge connected to a small wired Ethernet LAN network through an Ethernet hub or switch The workgroup bridge must associate to a Cisco Aironet access point or bridge Scanner Specifies that the unit ...

Страница 32: ...t uses Cisco Aironet 802 11 extensions to detect the capabilities of Cisco Aironet client devices and to support features that require specific interaction between the access point and associated client devices Aironet extensions must be enabled to support features such as load balancing Message Integrity Check MIC Temporal Key Integrity Check TKIP Repeater Mode and World Mode Disabling Aironet Ex...

Страница 33: ...age Setting Default System Name ap Configuration Server Protocol DHCP IP Address Assigned by DHCP Note The access point does not have a default IP address IP Subnet Mask Assigned by DHCP Default Gateway Assigned by DHCP Role in Radio Network Access point Web Server Standard HTTP SNMP Community default Community Optimize Radio Network for Throughput Aironet Extensions Enable ...

Страница 34: ...and enable the radios before the access point allows wireless associations from other devices These changes to the default configuration improve the security of newly installed access points Refer to the Configuring Security Settings section on page 33 for instructions on configuring the SSID Follow these steps to enable the radio interfaces 1 Browse to your access point 2 When the Summary Status ...

Страница 35: ... device the access point can communicate beyond the physical boundaries of your work site Just as you use the Express Setup page to assign basic settings you can use the Express Security page to create unique SSIDs and assign one of four security types to them For detailed security information refer to the Cisco IOS Software Configuration Guide for Cisco Aironet Access Points Configuring Basic Sec...

Страница 36: ...36 OL 16714 01 ...

Страница 37: ...e However if you do not use VLANs on your wireless LAN the security options that you can assign to SSIDs are limited because of the limited Express Security page encryption options Without VLANs encryption settings WEP and ciphers apply to an interface such as the radio and you cannot use more than one encryption setting on an interface For example when you create an SSID with static WEP with VLAN...

Страница 38: ...cters Client adapters can use either depending on how the vendor chooses to configure them EAP Authentication Enables 802 1x authentication Requires an IP address and shared secret from an authentication server on your network server authentication port 1645 You do not need to enter a WEP key WPA Wi Fi Protected Access WPA permits wireless access to users authenticated against a database through t...

Страница 39: ... all radio interfaces To assign SSIDs to specific radio interfaces choose Security SSID Manager You cannot configure multiple authentication servers To configure multiple authentication servers click Security Server Manager You cannot configure multiple WEP keys To configure multiple WEP keys click Security Encryption Manager You cannot assign an SSID to a VLAN that is already configured on the ac...

Страница 40: ... SSID in Beacon check box Note When you broadcast the SSID devices that do not specify an SSID can associate to the access point This is a useful option for an SSID used by guests or client devices in public space If you do not broadcast the SSID client devices cannot associate to the access point unless their SSID matches this SSID so only one SSID can be included in the access point beacon 3 Opt...

Страница 41: ...cryption size and enter the encryption key 10 hexadecimal characters for 40 bit keys or 26 hexadecimal characters for 128 bit keys If you select EAP Authentication or WPA enter the IP address and shared secret for the authentication server on your network Note If you do not use VLANS on your wireless LAN the security options that you can assign to multiple SSIDs are limited Refer to the Cisco IOS ...

Страница 42: ...tacting Cisco look for a solution to your problem in this guide or the troubleshooting chapter of the Cisco Aironet 1240AG Series Access Point Hardware Installation Guide Follow this link to access Cisco Technical Support http www cisco com cisco web support index html Checking the Access Point LEDs If your access point is not working properly check the Status LED on the 2 4 GHz end of the access ...

Страница 43: ...ED manufacturer s specifications and is not a defect Status LED Ethernet LED Radio LED Meaning Blue Normal operating condition at least one wireless device associated Light green Normal operating condition no wireless device associated Blinking green Sending or receiving Ethernet packets Blinking green Sending or receiving radio packets Blinking dark blue Green or blinking green Blinking green or ...

Страница 44: ...ith wireless clients If the access point does not communicate with client devices check the following areas SSID Wireless clients attempting to associate with the access point must use the same SSID as the access point If a client device SSID does not match the SSID of an access point in radio range the client device will not associate Amber Various Various Cisco IOS errors Blinking red Various Va...

Страница 45: ... Refer to the Cisco IOS Software Configuration Guide for Cisco Aironet Access Points for instructions on setting the access point WEP keys Security Settings Wireless devices attempting to authenticate with your access point must support the same security options configured on the access point such as EAP or LEAP MAC address authentication Message Integrity Check MIC WEP key hashing and IEEE 802 1X...

Страница 46: ... Follow these steps to delete the current configuration and return all access point settings to the factory defaults by using the MODE button 1 Disconnect power from the access point the power jack for external power or the Ethernet cable for in line power 2 Press and hold the MODE button while you reconnect power to the access point 3 Continue pressing the MODE button until the Ethernet LED turns...

Страница 47: ...he access point IP address in the browser address line and press Enter An Enter Network Password screen appears 3 Enter the username Cisco in the User Name field 4 Enter the password Cisco in the Password field and press Enter The Summary Status page appears 5 Click System Software The System Software screen appears 6 Click System Configuration The System Configuration screen appears 7 Click the R...

Страница 48: ...ful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed in accordance with the instruction manual may cause harmful interference to radio communications The Declarations of Compliance for this product relevant to the European Union and other countries following EU Directive 1999 5 EC R TTE...

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