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C H A P T E R

8-1

Cisco Aironet 1100 Series Access Point Hardware Installation Guide

OL-4309-02

8

Troubleshooting

This chapter provides troubleshooting procedures for basic problems with the access point. For the most
up-to-date, detailed troubleshooting information, refer to the Cisco TAC website at the following URL
(select Hardware Support > Wireless Devices):

http://www.cisco.com/tac

Sections in this chapter include:

•

Checking the Top Panel LEDs, page 8-2

•

Checking Basic Settings, page 8-4

•

Resetting to the Default Configuration, page 8-4

•

Reloading the Access Point Image, page 8-6

•

Obtaining the Access Point Image File, page 8-8

•

Obtaining the TFTP Server Software, page 8-8

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Содержание AIR-AP1121G-E-K9

Страница 1: ...ems Inc 170 West Tasman Drive San Jose CA 95134 1706 USA http www cisco com Tel 408 526 4000 800 553 NETS 6387 Fax 408 526 4100 Cisco Aironet 1100 Series Access Point Hardware Installation Guide October 2003 Text Part Number OL 4309 02 ...

Страница 2: ...lowing measures Turn the television or radio antenna until the interference stops Move the equipment to one side or the other of the television or radio Move the equipment farther away from the television or radio Plug the equipment into an outlet that is on a different circuit from the television or radio That is make certain the equipment and the television or radio are on circuits controlled by...

Страница 3: ...iii Obtaining Technical Assistance xiii Cisco TAC Website xiv Opening a TAC Case xiv TAC Case Priority Definitions xiv Obtaining Additional Publications and Information xv C H A P T E R 1 Overview 1 1 Hardware Features 1 2 Single Radio Operation 1 2 Ethernet Port 1 2 LEDs 1 3 Power Sources 1 3 UL 2043 Certification 1 4 Anti Theft Features 1 4 Network Configuration Examples 1 5 Root Unit on a Wired...

Страница 4: ...ess Point for the First Time 3 1 Before You Start 3 2 Resetting the Access Point to Default Settings 3 2 Obtaining and Assigning an IP Address 3 3 Connecting to the Access Point Locally 3 3 Assigning Basic Settings 3 4 Default Settings on the Express Setup Page 3 7 Protecting Your Wireless LAN 3 8 Using the IP Setup Utility 3 8 Obtaining and Installing IPSU 3 8 Using IPSU to Find the Access Point ...

Страница 5: ...okes 5 6 Editing Command Lines that Wrap 5 7 Searching and Filtering Output of show and more Commands 5 8 Accessing the CLI 5 9 Opening the CLI with Telnet 5 9 Opening the CLI with Secure Shell 5 9 C H A P T E R 6 Mounting Instructions 6 1 Overview 6 2 Mounting on a Horizontal or Vertical Surface 6 3 Mounting on a Suspended Ceiling 6 4 Mounting Above a Suspended Ceiling 6 6 Using the Security Hasp...

Страница 6: ...Software 8 8 A P P E N D I X A Translated Safety Warnings A 1 Dipole Antenna Installation Warning A 2 Explosive Device Proximity Warning A 3 Lightning Activity Warning A 4 Installation Warning A 5 Circuit Breaker 15A Warning A 5 A P P E N D I X B Declarations of Conformity and Regulatory Information B 1 Manufacturers Federal Communication Commission Declaration of Conformity Statement B 2 Departme...

Страница 7: ...6 All Access Points B 6 Chinese Translation B 6 English Translation B 6 A P P E N D I X C Access Point Specifications C 1 A P P E N D I X D Channels and Antenna Settings D 1 Channels D 2 IEEE 802 11b 2 4 GHz Band D 2 IEEE 802 11g 2 4 GHz Band D 3 Maximum Power Levels D 4 IEEE 802 11b 2 4 GHz Band D 4 IEEE 802 11g 2 4 GHz Band D 4 G L O S S A R Y I N D E X ...

Страница 8: ...Contents viii Cisco Aironet 1100 Series Access Point Hardware Installation Guide OL 4309 02 ...

Страница 9: ...tation set available from the Cisco com home page at Service and Support Technical Documents On the Cisco Product Documentation home page select Release 12 2 from the Cisco IOS Software drop down menu This guide also includes an overview of the access point web based interface APWI which contains all the functionality of the command line interface CLI This guide does not provide field level descri...

Страница 10: ...for the access point Appendix D Channels and Antenna Settings lists the access point radio channels and the maximum power levels supported by the world s regulatory domains Conventions This publication uses these conventions to convey instructions and information Command descriptions use these conventions Commands and keywords are in boldface text Arguments for which you supply values are in itali...

Страница 11: ...ez dans une situation pouvant entraîner des blessures Avant d accéder à cet équipement soyez conscient des dangers posés par les circuits électriques et familiarisez vous avec les procédures courantes de prévention des accidents Pour obtenir les traductions des mises en garde figurant dans cette publication veuillez consulter l annexe intitulée Translated Safety Warnings Traduction des avis de séc...

Страница 12: ... from this URL http www cisco com public countries_languages shtml Aviso Este símbolo de aviso indica perigo Encontra se numa situação que lhe poderá causar danos fisicos Antes de começar a trabalhar com qualquer equipamento familiarize se com os perigos relacionados com circuitos eléctricos e com quaisquer práticas comuns que possam prevenir possíveis acidentes Para ver as traduções dos avisos qu...

Страница 13: ...ered Cisco com users Cisco direct customers can order Cisco product documentation from the Networking Products MarketPlace http www cisco com en US partner ordering index shtml Nonregistered Cisco com users can order documentation through a local account representative by calling Cisco Systems Corporate Headquarters California USA at 408 526 7208 or elsewhere in North America by calling 800 553 NE...

Страница 14: ...C engineers are assigned immediately to P1 and P2 cases to help keep your business operations running smoothly To open a case by telephone use one of the following numbers Asia Pacific 61 2 8446 7411 Australia 1 800 805 227 EMEA 32 2 704 55 55 USA 1 800 553 2447 For a complete listing of Cisco TAC contacts go to this URL http www cisco com warp public 687 Directory DirTAC shtml TAC Case Priority D...

Страница 15: ...uarterly publication that provides the latest networking trends technology breakthroughs and Cisco products and solutions to help industry professionals get the most from their networking investment Included are networking deployment and troubleshooting tips configuration examples customer case studies tutorials and training certification information and links to numerous in depth online resources...

Страница 16: ...xvi Cisco Aironet 1100 Series Access Point Hardware Installation Guide OL 4309 02 Preface Obtaining Additional Publications and Information ...

Страница 17: ... IEEE 802 11b compliant or IEEE 802 11g compliant that can be upgraded to future radio technologies The access point serves as the connection point between wireless and wired networks or as the center point of a stand alone wireless network In large installations wireless users within radio range of an access point can roam throughout a facility while maintaining seamless uninterrupted access to t...

Страница 18: ...ayout and Connectors Single Radio Operation The access point contains a 2 4 GHz radio IEEE 802 11b compliant or IEEE 802 11g compliant in a mini PCI slot and two 2 2 dBi dipole integrated antennas You can perform a field upgrade to the mini PCI radio and antennas to support new radio technologies such as the 2 4 GHz IEEE 802 11g compliant radio Ethernet Port The auto sensing Ethernet port accepts ...

Страница 19: ...t associated with any wireless devices The radio LED signals wireless traffic over the radio interface The light is normally off but it blinks green whenever a packet is received or transmitted over the access point radio Figure 1 2 shows the three status LEDs Figure 1 2 Access Point LEDs Power Sources The access point draws up to 4 9W of DC power and can receive power from an external power modul...

Страница 20: ... 1 Caution Cisco Aironet 1100 series power injectors and the universal power supplies are not tested to UL 2043 and should not be placed in a building s air handling spaces such as above suspended ceilings Anti Theft Features There are two methods of securing the access point to help prevent theft Security cable keyhole You can use the security cable slot to secure the access point using a standar...

Страница 21: ...it on a Wired LAN An access point connected directly to a wired LAN provides a connection point for wireless users If more than one access point is connected to the LAN users can roam from one area of a facility to another without losing their connection to the network As users move out of range of one access point they automatically connect to the network associate through another access point Th...

Страница 22: ...the wired LAN by sending packets to either another repeater or to an access point connected to the wired LAN The data is sent through the route that provides the best performance for the client Figure 1 4 shows an access point acting as a repeater Consult the Cisco IOS Software Configuration Guide for Cisco Aironet Access Points for instructions on setting up an access point as a repeater Note Non...

Страница 23: ...point acts as a stand alone root unit The access point is not attached to a wired LAN it functions as a hub linking all stations together The access point serves as the focal point for communications increasing the communication range of wireless users Figure 1 5 shows an access point in an all wireless network Figure 1 5 Access Point as Central Unit in All Wireless Network Access Point Root Unit ...

Страница 24: ...1 8 Cisco Aironet 1100 Series Access Point Hardware Installation Guide OL 4309 02 Chapter 1 Overview Network Configuration Examples ...

Страница 25: ...is chapter describes the setup of the access point and includes the following sections Safety Information page 2 2 Warnings page 2 2 Basic Installation Guidelines page 2 3 Unpacking the Access Point page 2 3 Before Beginning the Installation page 2 4 Installation Summary page 2 4 Connecting the Ethernet and Power Cables page 2 5 ...

Страница 26: ...exposed parts of the body especially the face or eyes while transmitting The use of wireless devices in hazardous locations is limited to the constraints posed by the local codes the national codes and the safety directors of such environments Warnings Translated versions of the following safety warnings are provided in Appendix A Translated Safety Warnings Warning In order to comply with FCC radi...

Страница 27: ...t package contains the following items Access point power pack Wall or ceiling mounting bracket Security hasp adapter Cubical partition mounting bracket assembly Horizontal surface mounting holster Mounting hardware kit Product registration card Basic Installation Guidelines Because the access point is a radio device it is susceptible to common causes of interference that can reduce throughput and...

Страница 28: ... the following operations Connect Ethernet and power cables refer to the Connecting the Ethernet and Power Cables section on page 2 5 Configure basic settings refer to Chapter 3 Configuring the Access Point for the First Time Configure security and other access point options Use the mounting brackets or docking cradle to locate the access point on a convenient flat horizontal or vertical surface s...

Страница 29: ...wer module to the access point Using two power sources on the access point might cause the switch or patch panel to shut down the port to which the access point is connected Power cord Universal power supply SYST RPS DUPLX MODE SPEED UTIL STAT 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 23 24 10Base T 100Base TX 100Base FX Catalyst 2950SERIES SYST RPS DUPLX MODE SPEED UTIL STAT ...

Страница 30: ...th 1100 series or 1200 series access points only Using the power injector with other Ethernet ready devices can damage the equipment Caution The Cisco Aironet Power Injector for the 1100 and 1200 series is not tested to UL 2043 and should not be placed in a building s environmental air space such as above suspended ceilings Note If you use a power supply or power injector to power the access point...

Страница 31: ...the starting of the IOS operating system the Status LED blinks green signifying that IOS is operational When in an operational status the Ethernet LED is steady green when no traffic is being passed and dark during periods when traffic is being passed The sequence takes about 1 minute to complete Refer to Chapter 8 Troubleshooting for LED descriptions When the sequence is complete you are ready to...

Страница 32: ...2 8 Cisco Aironet 1100 Series Access Point Hardware Installation Guide OL 4309 02 Chapter 2 Installing the Access Point Connecting the Ethernet and Power Cables ...

Страница 33: ...cribed in this chapter using the CLI but it might be simplest to browse to the access point s web browser interface to complete the initial configuration and then use the CLI to enter additional settings for a more detailed configuration This chapter contains these sections Before You Start page 3 2 Obtaining and Assigning an IP Address page 3 3 Connecting to the Access Point Locally page 3 3 Assi...

Страница 34: ...set the access point to factory default settings using the access point MODE button Step 1 Disconnect power the power jack for external power or the Ethernet cable for in line power from the access point Step 2 Press and hold the MODE button while you reconnect power to the access point Step 3 Hold the MODE button until the Status LED turns amber approximately 1 to 2 seconds and release the button...

Страница 35: ...IP address to the access point if it did not receive an IP address from the DHCP server IPSU runs on most Microsoft Windows operating systems Windows 9x 2000 Me NT and XP You can download IPSU from the Software Center on Cisco com For additional information refer to the Obtaining and Installing IPSU section on page 3 8 Connecting to the Access Point Locally If you need to configure the access poin...

Страница 36: ...2 Step 4 After configuring the access point remove the Ethernet cable from your PC and connect the access point to your wired LAN Note When you connect your PC to the access point or reconnect your PC to the wired LAN you might need to release and renew the IP address on the PC On most PCs you can perform a release and renew by rebooting your PC or by entering ipconfig release and ipconfig renew c...

Страница 37: ...on Guide OL 4309 02 Chapter 3 Configuring the Access Point for the First Time Assigning Basic Settings Figure 3 1 Summary Status Page Step 5 Click Express Setup The Express Setup screen appears Figure 3 2 shows the Express Setup page Figure 3 2 Express Setup Page ...

Страница 38: ...leave this field blank Default Gateway Enter the default gateway IP address provided by your network administrator If DHCP is enabled leave this field blank Radio Service Set ID SSID Enter the case sensitive SSID 32 alphanumeric characters maximum provided by your network administrator The SSID is a unique identifier that client devices use to associate with the access point Broadcast SSID in Beac...

Страница 39: ...ou can restore the access point to its factory defaults by unplugging the power jack and plugging it back in while holding down the Mode button for a few seconds or until the Status LED turns amber Default Settings on the Express Setup Page Table 3 1 lists the default settings for the settings on the Express Setup page Table 3 1 Default Settings on the Express Setup Page Setting Default System Nam...

Страница 40: ...ating systems Windows 95 98 NT 2000 ME or XP Tip Another simple way to find the access point s IP address is to look on the Status screen in the Aironet Client Utility on a client device associated to the access point The sections below explain how to install the utility how to use it to find the access point s IP address and how to use it to set the IP address and the SSID Obtaining and Installin...

Страница 41: ...t the utility The IPSU screen appears see Figure 3 3 Figure 3 3 IPSU Get IP Address Screen Step 2 When the utility window opens make sure the Get IP addr radio button in the Function box is selected Step 3 Enter the access point s MAC address in the Device MAC ID field The access point s MAC address is printed on the label on the bottom of the unit It should contain six pairs of hexadecimal digits...

Страница 42: ...llow these steps to assign an IP address and an SSID to the access point Step 1 Double click the IPSU icon on your computer desktop to start the utility Step 2 Click the Set Parameters radio button in the Function box see Figure 3 4 Figure 3 4 IPSU Set Parameters Screen Step 3 Enter the access point s MAC address in the Device MAC ID field The access point s MAC address is printed on the label on ...

Страница 43: ...icrosoft Windows with a Telnet terminal application Check your PC operating instructions for detailed instructions for your operating system Step 1 Select Start Programs Accessories Telnet If Telnet is not listed in your Accessories menu select Start Run type Telnet in the entry field and press Enter Step 2 When the Telnet window appears click Connect and select Remote System Note In Windows 2000 ...

Страница 44: ...3 12 Cisco Aironet 1100 Series Access Point Hardware Installation Guide OL 4309 02 Chapter 3 Configuring the Access Point for the First Time Using a Telnet Session to Access the CLI ...

Страница 45: ... Browser Interface for the First Time page 4 2 Using the Management Pages in the Web Browser Interface page 4 2 Using Online Help page 4 5 The web browser interface contains management pages that you use to change access point settings upgrade firmware and monitor and configure other wireless devices on the network Note The access point web browser interface is fully compatible with Microsoft Inte...

Страница 46: ... field Internet Explorer and press Enter The Summary Status page appears Using the Management Pages in the Web Browser Interface The system management pages use consistent techniques to present and save configuration information A navigation bar is on the left side of the page and configuration action buttons appear at the bottom You use the navigation bar to browse to other management pages and y...

Страница 47: ...ton Link Description Navigation Links Home Displays access point status page with information on the number of radio devices associated to the access point the status of the Ethernet and radio interfaces and a list of recent access point activity Express Setup Displays the Express Setup page that includes basic settings such as system name IP address and SSID Network Map Displays a list of infrast...

Страница 48: ... Mobile IP QoS SNMP SNTP and VLANs System Software Displays the version number of the firmware that the access point is running and provides links to configuration pages for upgrading and managing firmware Event Log Displays the access point event log and provides links to configuration pages where you can select events to be included in traps set event severity levels and set notification methods...

Страница 49: ...se them Using Online Help Click the help icon at the top of any page in the web browser interface to display online help Figure 4 2 shows the print and help icons Figure 4 2 Print and Help Icons When a help page appears in a new browser window use the Select a topic drop down menu to display the help index or instructions for common configuration tasks such as configuring VLANs Table 4 2 Prohibite...

Страница 50: ...4 6 Cisco Aironet 1100 Series Access Point Hardware Installation Guide OL 4309 02 Chapter 4 Using the Web Browser Interface Using Online Help ...

Страница 51: ...at you can use to configure your access point It contains these sections IOS Command Modes page 5 2 Getting Help page 5 3 Abbreviating Commands page 5 3 Using no and default Forms of Commands page 5 3 Understanding CLI Messages page 5 4 Using Command History page 5 4 Using Editing Features page 5 6 Searching and Filtering Output of show and more Commands page 5 8 Accessing the CLI page 5 9 ...

Страница 52: ...nfiguration these commands are stored and used when the access point reboots To access the various configuration modes you must start at global configuration mode From global configuration mode you can enter interface configuration mode and line configuration mode Table 5 1 describes the main command modes how to access each one the prompt you see in that mode and how to exit the mode The examples...

Страница 53: ...ion or reverse the action of a command For example the no shutdown interface configuration command reverses the shutdown of an interface Use the command without the keyword no to re enable a disabled feature or to enable a feature that is disabled by default Table 5 2 Help Summary Command Purpose help Obtain a brief description of the help system in any command mode abbreviated command entry Obtai...

Страница 54: ...ustomize the command history feature to suit your needs as described in these sections Changing the Command History Buffer Size page 5 5 Recalling Commands page 5 5 Disabling the Command History Feature page 5 5 Table 5 3 Common CLI Error Messages Error Message Meaning How to Get Help Ambiguous command show con You did not enter enough characters for your access point to recognize the command Re e...

Страница 55: ...e Command History Feature The command history feature is automatically enabled To disable the feature during the current terminal session enter the terminal no history privileged EXEC command To disable command history for the line enter the no history line configuration command Table 5 4 Recalling Commands Action1 1 The arrow keys function only on ANSI compatible terminals such as VT100s Result P...

Страница 56: ...nfiguration mode ap config line no editing Editing Commands through Keystrokes Table 5 5 shows the keystrokes that you need to edit command lines Table 5 5 Editing Commands through Keystrokes Capability Keystroke1 Purpose Move around the command line to make changes or corrections Ctrl B or the left arrow key Move the cursor back one character Ctrl F or the right arrow key Move the cursor forward ...

Страница 57: ...nd line Ctrl U or Ctrl X Delete all characters from the cursor to the beginning of the command line Ctrl W Delete the word to the left of the cursor Esc D Delete from the cursor to the end of the word Capitalize or lowercase words or capitalize a set of letters Esc C Capitalize at the cursor Esc L Change the word at the cursor to lowercase Esc U Capitalize letters from the cursor to the end of the...

Страница 58: ...u have a terminal screen that is 80 columns wide If you have a width other than that use the terminal width privileged EXEC command to set the width of your terminal Use line wrapping with the command history feature to recall and modify previous complex command entries For information about recalling previous command entries see the Editing Commands through Keystrokes section on page 5 6 Searchin...

Страница 59: ...s IP address Step 3 In the Host Name field type the access point s IP address and click Connect Step 4 At the username and password prompts enter your administrator username and password The default username is Cisco and the default password is Cisco The default enable password is also Cisco Usernames and passwords are case sensitive Opening the CLI with Secure Shell Secure Shell Protocol is a pro...

Страница 60: ...5 10 Cisco Aironet 1100 Series Access Point Hardware Installation Guide OL 4309 02 Chapter 5 Using the Command Line Interface Accessing the CLI ...

Страница 61: ...nting instructions for the access point and contains the following topics Overview page 6 2 Mounting on a Horizontal or Vertical Surface page 6 3 Mounting on a Suspended Ceiling page 6 4 Using the Security Hasp Adapter page 6 7 Mounting on a Cubical Wall Partition page 6 8 Using the Desktop Holster page 6 9 Using the Cable Lock Feature page 6 11 ...

Страница 62: ...sington lock Notebook Microstar model number 64068 which you must provide to make the access point more secure when you mount it using any of the mounting options You can use the security hasp adapter provided by Cisco to secure the access point with a padlock when you use the wall or ceiling mounting bracket The security hasp adapter provides maximum physical security for your access point A moun...

Страница 63: ...mounting holes You can use any of the 10 holes around the periphery three of which are identified in the illustration of the bracket to mount it using the supplied 8 fasteners Step 2 Drill one of the following sized holes at the locations you marked 3 16 in 4 7 mm if you are using wall anchors 3 32 in 2 3 mm if you are not using wall anchors Step 3 Install the anchors into the wall if you are usin...

Страница 64: ...mounting bracket to adjust the distance between the caddy fasteners so that they align with the holes in the bracket The distance between the caddy fastener studs is 2 5 in 6 35 cm Step 4 Use a standard screwdriver to tighten the caddy fastener studs in place on the T rail Do not overtighten Step 5 Install a plastic spacer on each caddy fastener stud The spacer s legs should contact the ceiling gr...

Страница 65: ...Mounting Instructions Mounting on a Suspended Ceiling Step 8 Line up the mounting slots on the access point with the mounting rail on the wall or ceiling mounting bracket and slide it down the mounting rails until it clicks into place See Figure 6 3 Figure 6 3 Access Point Mounting Slots 81224 ...

Страница 66: ...nt above a suspended ceiling Refer Figure 6 4 before proceeding Figure 6 4 T Bar Grid Mounting Bracket Parts Step 1 Insert the bracket mounting clip s tab into the large hole on the access point mounting bracket Step 2 Place the clip over the T bar box hanger refer to Figure 6 5 and secure it to the access point mounting bracket with the 1 4 20 fastener supplied with the T bar hanger Figure 6 5 T ...

Страница 67: ...he access point Note The power module and power injector are not rated for mounting above suspended ceilings Therefore you must use the Ethernet cable to supply power Step 9 If you need additional security you can secure the access point to a nearby immovable object using a Kensington lock and security cable Step 10 Verify that the access point is operating before replacing the ceiling tile Using ...

Страница 68: ...nt the access point on a cubical wall partition Step 1 Select the place on the partition where you want to mount the access point Step 2 Determine the width of the partition you are going to mount the access point on Step 3 Assemble the cubical partition mounting bracket by sliding the two pieces together You can use either the short or long part of the bracket to obtain the proper fit to the part...

Страница 69: ... 6 8 Figure 6 8 Cubicle Wall Bracket Using the Desktop Holster Follow these steps to mount the access point on a desktop or other horizontal surface using the supplied desktop holster Step 1 Select a suitable location to place the holster Step 2 Connect the Ethernet and power cables If you are going to secure the access point with a Kensington lock attach it now Step 3 Position the holster so that...

Страница 70: ...Mounting Instructions Using the Desktop Holster Step 4 Insert the access point into the holster while guiding the cables so that they do not interfere with the sides of the holster You will hear a click when the access point locks into place See Figure 6 9 Figure 6 9 Desktop Holster 81173 76406 ...

Страница 71: ...le Follow these steps to install the security cable Note Cisco recommends using a Kensington Notebook Microstar model number 64068 to secure your access point Step 1 Loop the security cable around a nearby immovable object Step 2 Insert the key into the lock Step 3 Insert the lock into the security slot on the access point Step 4 Rotate the key right or left to secure the lock to the access point ...

Страница 72: ...6 12 Cisco Aironet 1100 Series Access Point Hardware Installation Guide OL 4309 02 Chapter 6 Mounting Instructions Using the Cable Lock Feature ...

Страница 73: ...nstructions for the 2 4 GHz IEEE 802 11b compliant or IEEE 802 11g compliant radio card and includes the following sections Upgrade Overview page 7 2 Unpacking the Radio page 7 2 Removing the Back Cover page 7 3 Removing a 2 4 GHz Radio page 7 4 Installing a 2 4 GHz Radio page 7 5 Replacing the Back Cover page 7 8 Finding the Software Version page 7 9 ...

Страница 74: ...io card 7 Replace the access point s back cover 8 Install the new compliance label Caution ESD can damage the Cisco Aironet radio and the internal components of the access point It is recommended that the 2 4 GHz radio upgrade procedures be performed by an ESD trained service technician at an ESD protected workstation Note After you install the new radio all configurable radio settings will be at ...

Страница 75: ...Step 4 Discharge any static buildup on your body by touching a grounded surface antistatic work surface before proceeding Step 5 Position the access point so that the back cover is facing up Caution The internal access point components and the 2 4 GHz radio can be damaged by ESD from improper handling Step 6 Remove the back cover retaining screw using a Philips screwdriver see Figure 7 1 Figure 7 ...

Страница 76: ...a card to remove it from the notch in the support bracket Do not disconnect the antenna wire connectors Step 3 Push the card retaining clips on each side of card away from the radio card see Figure 7 2 When released the radio card springs up Do not disconnect the antenna wires Note If the radio card does not spring up slightly loosen the support bracket screws Step 4 Remove the 2 4 GHz radio card ...

Страница 77: ... the antenna wire assemblies handle them by their connectors Figure 7 3 Antenna Wires Step 7 Place the removed 2 4 GHz radio card into an anti static bag The antenna card connects to your new radio card Go to the Installing a 2 4 GHz Radio section Installing a 2 4 GHz Radio To install a new 2 4 GHz radio card into the access point follow these steps Caution The internal access point components and...

Страница 78: ...ir connectors Step 5 Insert the radio card into the access point s mini PCI connector by following these steps a Tilt the radio card at approximately 20o to 30o so that its gold pins are aligned with the mini PCI connector see Figure 7 4 Figure 7 4 Inserting Radio Card in Mini PCI Connector b Push the radio card into the mini PCI connector until it is fully seated you will hear a slight snap Step ...

Страница 79: ...ntly push down until the board is fully seated on the support post see Figure 7 5 Step 9 Verify the following a The radio car is properly secured with both retaining clips engaged b The antenna board is properly seated c The antenna connectors are not touching Caution Do not allow antenna connectors to touch while power is applied or the radio can be damaged If they are touching carefully rotate t...

Страница 80: ...7 6 Figure 7 6 Positioning the Back Cover Latches Step 2 Release the back cover and with one finger gently push the connector end of the back cover towards the antenna end The back cover drops into place and slides forward until it is fully seated Step 3 Use a Philips screwdriver to hand tighten the cover s retaining screw Step 4 Remove the backing paper from the 1100 series access point product c...

Страница 81: ...int use a Telnet session to log into the access point and enter the show version EXEC command This example shows command output from an access point running Cisco IOS Release 12 2 8 JA ap1100 show version Cisco Internetwork Operating System Software IOS tm C1100 Software C1100 K9W7 M Version 12 2 8 JA Copyright c 1986 2003 by Cisco Systems Inc On access points running IOS software you can also fin...

Страница 82: ...7 10 Cisco Aironet 1100 Series Access Point Hardware Installation Guide OL 4309 02 Chapter 7 2 4 GHz Radio Upgrade Finding the Software Version ...

Страница 83: ...ailed troubleshooting information refer to the Cisco TAC website at the following URL select Hardware Support Wireless Devices http www cisco com tac Sections in this chapter include Checking the Top Panel LEDs page 8 2 Checking Basic Settings page 8 4 Resetting to the Default Configuration page 8 4 Reloading the Access Point Image page 8 6 Obtaining the Access Point Image File page 8 8 Obtaining ...

Страница 84: ...ernet infrastructure This LED is normally green when an Ethernet cable is connected and blinks green when a packet is received or transmitted over the Ethernet infrastructure The LED is off when the Ethernet cable is not connected The status LED signals operational status Steady green indicates that the access point is associated with at least one wireless client Blinking green indicates that the ...

Страница 85: ...WEP settings Operating status Green Blinking green Transmitting receiving radio packets Green Ethernet link is operational Blinking green Transmitting receiving Ethernet packets Boot Loader Errors Red Red DRAM memory test failure Red Red File system failure Red Red Ethernet failure during image recovery Amber Green Amber Boot environment error Red Green Red No IOS image file Amber Amber Amber Boot...

Страница 86: ...uide for Cisco Aironet Access Points for instructions on setting the access point s WEP keys Security Settings Wireless clients attempting to authenticate with your access point must support the same security options configured in the access point such as EAP or LEAP MAC address authentication Message Integrity Check MIC WEP key hashing and 802 1X protocol versions If a wireless client is unable t...

Страница 87: ...ss set to receive an IP address using DHCP Using the Web Browser Interface Follow the steps below to delete the current configuration and return all access point settings to the factory defaults using the web browser interface Step 1 Open your Internet browser You must use Microsoft Internet Explorer version 5 x or later or Netscape Navigator version 4 x Step 2 Enter the access point s IP address ...

Страница 88: ...sswords WEP keys the access point IP address and SSIDs Follow the steps below to reload the access point image file Step 1 The PC you intend to use must be configured with a static IP address in the range of 10 0 0 2 to 10 0 0 30 Step 2 Place a copy of the desired access point image file such as c1100 k9w7 tar 122 13 JA tar into the TFTP server folder on your PC For additional information refer to...

Страница 89: ... The Summary Status page appears Step 5 Click the System Software tab and then click Software Upgrade The HTTP Upgrade screen appears Step 6 Click the Browse button to locate the image file c1100 k9w7 tar 122 13 JA tar on your PC Step 7 Click the Upload button Step 8 When a message appears that indicates the upgrade is complete click OK For additional information click the Help icon on the Softwar...

Страница 90: ...g steps Step 1 Use your Internet browser to access the Cisco Software Center at the following URL http www cisco com public sw center sw wireless shtml Step 2 Click Option 2 Aironet Wireless Software Display Tables Step 3 Find the access point firmware and utilities section and click Cisco Aironet 1100 Series Step 4 Click on the desired access point image file such as c1100 k9w7 tar 122 13 JA tar ...

Страница 91: ...fety warnings that appear in this publication These translated warnings apply to other documents in which they appear in English The following safety warnings appear in this appendix Dipole Antenna Installation Warning page A 2 Explosive Device Proximity Warning page A 3 Lightning Activity Warning page A 4 Installation Warning page A 5 Circuit Breaker 15A Warning page A 5 ...

Страница 92: ...ersonne Warnung Um die in den FCC Richtlinien festgelegten Expositionshöchstgrenzen für Radiofrequenzen RF nicht zu überschreiten sollten Dipolantennen mindestens 20 cm 7 9 Zoll vom Körper aller Person entfernt aufgestellt werden Avvertenza Per conformarsi ai limiti FCC di esposizione a radiofrequenza RF le antenne a dipolo devono stare ad una distanza minima di 20 cm dal corpo di ogni persona Adv...

Страница 93: ... modifié à cet effet Warnung Benutzen Sie Ihr drahtloses Netzwerkgerät nicht in der Nähe ungeschützter Sprengkapseln oder anderer explosiver Stoffe es sei denn Ihr Gerät wurde eigens für diesen Gebrauch modifiziert und bestimmt Avvertenza Non utilizzare la periferica di rete senza fili in prossimità di un detonatore non protetto o di esplosivi a meno che la periferica non sia stata modificata a ta...

Страница 94: ...travailler sur le système ni brancher ou débrancher les câbles pendant un orage Warnung Arbeiten Sie nicht am System und schließen Sie keine Kabel an bzw trennen Sie keine ab wenn es gewittert Avvertenza Non lavorare sul sistema o collegare oppure scollegare i cavi durante un temporale con fulmini Advarsel Utfør aldri arbeid på systemet eller koble kabler til eller fra systemet når det tordner ell...

Страница 95: ...ningarna innan du kopplar systemet till dess strömförsörjningsenhet Warning This product relies on the building s installation for short circuit overcurrent protection Ensure that a fuse or circuit breaker no larger than 120 VAC 15A U S 240 VAC 10A international is used on the phase conductors all current carrying conductors Waarschuwing Dit produkt is afhankelijk van de installatie van het gebouw...

Страница 96: ...ttelse overstrøm Kontroller at det brukes en sikring eller strømbryter som ikke er større enn 120 VAC 15 A USA 240 VAC 10 A internasjonalt på faselederne alle strømførende ledere Aviso Este produto depende das instalações existentes para protecção contra curto circuito sobrecarga Assegure se de que um fusível ou disjuntor não superior a 240 VAC 10A é utilizado nos condutores de fase todos os condu...

Страница 97: ...r the Cisco Aironet 1100 Series Access Points This appendix contains the following sections Manufacturers Federal Communication Commission Declaration of Conformity Statement page B 2 Department of Communications Canada page B 3 European Community Switzerland Norway Iceland and Liechtenstein page B 3 Declaration of Conformity for RF Exposure page B 5 Guidelines for Operating Cisco Aironet Access P...

Страница 98: ...ed to provide reasonable protection against harmful interference when the equipment is operated in a residential environment This equipment generates uses and radiates radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference However there is no guarantee that interference will not occur If this equipment does cause interference to radi...

Страница 99: ...doors may require the user to obtain a license for the system according to the Canadian regulations For further information contact your local Industry Canada office European Community Switzerland Norway Iceland and Liechtenstein Declaration of Conformity with Regard to the R TTE Directive 1999 5 EC English This equipment is in compliance with the essential requirements and other relevant provisio...

Страница 100: ...nce Note Combinations of power levels and antennas resulting in a radiated power level of above 100 mW eirp are considered as not compliant with the above mentioned directive and are not allowed for use within the European community and countries that have adopted the European R TTE directive 1999 5 EC and or the CEPT recommendation Rec 70 03 For more details on legal combinations of power levels ...

Страница 101: ...These guidelines are provided in both Japanese and English Japanese Translation English Translation This equipment operates in the same frequency bandwidth as industrial scientific and medical devices such as microwave ovens and mobile object identification RF ID systems licensed premises radio stations and unlicensed specified low power radio stations used in factory production lines 1 Before usi...

Страница 102: ...nts Chinese Translation English Translation Administrative Rules for Low power Radio Frequency Devices Article 14 For those low power radio frequency devices that have already received a type approval companies business units or users should not change its frequencies increase its power or change its original features and functions Article 17 The operation of the low power radio frequency devices ...

Страница 103: ...ts in Taiwan The authorized radio station means a radio communication service operating in accordance with the Communication Act The operation of the low power radio frequency devices is subject to the interference caused by the operation of an authorized radio station by another intentional or unintentional radiator by industrial scientific and medical ISM equipment or by an incidental radiator ...

Страница 104: ...Cisco Aironet 1100 Series Access Point Hardware Installation Guide OL 4309 02 Appendix B Declarations of Conformity and Regulatory Information Administrative Rules for Cisco Aironet Access Points in Taiwan ...

Страница 105: ...s Indicators Three indicators on the top panel Ethernet traffic Status Radio traffic Connectors End panel left to right RJ 45 connector for 10 100 BASE T Ethernet connections power connector for plug in AC power module Input Voltage 48 VDC nominal Operational up to 60 VDC Voltage higher than 60 VDC can damage the unit Input Power With IEEE 802 11b compliant radio 4 75 W With IEEE 802 11g compliant...

Страница 106: ...b compliant radio 100 mW output power 400 ft 121 9 m at 1 Mbps 150 ft 45 7 m at 11 Mbps IEEE 802 11g compliant radio 100 mW output power 410 ft 125 0 m at 1 Mbps 270 ft 82 3 m at 2 Mbps 220 ft 67 1 m at 5 5 Mbps 160 ft 48 8 m at 11 Mbps 30 mW output power 300 ft 91 4 m at 6 Mbps 210 ft 67 1 m at 12 Mbps 180 ft 54 9 m at 18 Mbps 90 ft 27 4 m at 54 Mbps Outdoor IEEE 802 11b compliant radio 100 mW ou...

Страница 107: ...operation in a building s environmental air space such as above suspended ceilings in accordance with Section 300 22 C of the National Electrical Code NEC and Sections 2 128 12 010 3 and 12 100 of the Canadian Electrical Code Part 1 C22 1 Caution Cisco Aironet 1100 series power injectors and the universal power supplies are not tested to UL 2043 and should not be placed in a building s air handlin...

Страница 108: ...ndix C Access Point Specifications EMI and Susceptibility FCC Part 15 107 and 15 109 Class B ICES 003 Class B Canada AS NZS 3548 Class B VCCI Class B EN 301 489 1 EN 301 489 17 RF Exposure OET 65C RSS 102 ANSI C95 1 Table C 1 Access Point Specifications continued Category Specifications ...

Страница 109: ... N D I X D Channels and Antenna Settings This appendix lists the IEEE 802 11b 2 4 GHz and IEEE 802 11g 2 4 GHz channels and the maximum power levels supported by the world s regulatory domains The following topics are covered in this appendix Channels page D 2 Maximum Power Levels page D 4 ...

Страница 110: ...main however channels 1 through 8 are for indoor use only while channels 9 through 11 can be used indoors and outdoors Users are responsible for ensuring that the channel set configuration is in compliance with the regulatory standards of Mexico Table D 1 Channels for IEEE 802 11b Channel Identifier Center Frequency MHz Regulatory Domains Americas A EMEA E Israel I Japan J 1 2412 X X X 2 2417 X X ...

Страница 111: ... channel are shown in Table D 2 Table D 2 Channels for IEEE 802 11g Channel Identifier Center Frequency MHz Regulatory Domains Americas A EMEA E Israel I Japan J CCK OFDM CCK OFDM CCK OFDM CCK OFDM 1 2412 X X X X X X 2 2417 X X X X X X 3 2422 X X X X X X 4 2427 X X X X X X 5 2432 X X X X X X X X 6 2437 X X X X X X X X 7 2442 X X X X X X X X 8 2447 X X X X X X X X 9 2452 X X X X X X 10 2457 X X X X...

Страница 112: ...equivalent isotropic radiated power EIRP above the amount allowed per regulatory domain Table D 4 shows the maximum power levels allowed with the Cisco integrated antenna for each IEEE 802 11g regulatory domain Table D 3 Maximum Power Levels Per Antenna Gain for IEEE 802 11b Regulatory Domain Antenna Gain dBi Maximum Power Level mW Americas A 4 watts EIRP maximum 2 2 100 EMEA E 100 mW EIRP maximum...

Страница 113: ...reless stations ad hoc network A wireless network composed of stations without Access Points antenna gain The gain of an antenna is a measure of the antenna s ability to direct or focus radio energy over a region of space High gain antennas have a more focused radiation pattern in a specific direction associated A station is configured properly to allow it to wirelessly communicate with an Access ...

Страница 114: ...na that is commonly used to measure antenna gain The greater the dBi value the higher the gain and the more acute the angle of coverage DHCP Dynamic host configuration protocol A protocol available with many operating systems that automatically issues IP addresses within a specified range to devices on the network The device retains the assigned address for a specific administrator defined period ...

Страница 115: ...d on a memory chip G gateway A device that connects two otherwise incompatible networks together GHz Gigahertz One billion cycles per second A unit of measure for frequency I IEEE Institute of Electrical and Electronic Engineers A professional society serving electrical engineers through its publications conferences and standards development activities The body responsible for the Ethernet 802 3 a...

Страница 116: ...o a primarily circular antenna radiation pattern orthogonal Frequency Division Multiplex OFDM A modulation technique used by IEEE 802 11a compliant wireless LANs for transmission at 6 9 12 18 24 36 48 and 54 Mbps P packet A basic message unit for communication across a network A packet usually includes routing information data and sometimes error detection information Q Quadruple Phase Shift Keyin...

Страница 117: ...ice Set Identifier also referred to as Radio Network Name A unique identifier used to identify a radio network and which stations must use to be able to communicate with each other or to an access point The SSID can be any alphanumeric entry up to a maximum of 32 characters T transmit power The power level of radio transmission U UNII Unlicensed National Information Infrastructure regulations for ...

Страница 118: ...Glossary GL 6 Cisco Aironet 1100 Series Access Point Hardware Installation Guide OL 4309 02 ...

Страница 119: ...hanging the buffer size 5 5 described 5 4 disabling 5 5 recalling commands 5 5 no and default forms of commands 5 3 command line interface see CLI command modes 5 2 commands abbreviating 5 3 no and default 5 3 compliance C 3 connectors C 1 C 3 D data rates C 3 declarations of conformity B 1 default commands 5 3 default configuration resetting to defaults 8 4 E editing features enabling and disabli...

Страница 120: ...U 3 8 K key features 1 2 L LED indicators radio traffic 8 2 M MAC 3 9 3 10 management options CLI 5 1 Mode button 8 6 modulation C 2 N no commands 5 3 O OK button 4 4 operating temperature C 1 P package contents 2 3 password reset 8 4 power connecting 2 5 injector 2 5 input C 1 output C 2 power level maximum D 4 privileged EXEC mode 5 2 R radio indicator 8 2 specifications C 2 range C 2 regulatory...

Страница 121: ... C 1 storage temperature C 1 T TAC 8 1 Telnet 3 11 temperature operating C 1 storage C 1 TFTP server 8 6 troubleshooting 8 1 U unpacking 2 3 user EXEC mode 5 2 V voltage range C 1 W warnings 2 2 A 1 Web based interface common buttons 4 3 compatible browsers 4 1 web site Cisco Software Center 3 8 8 8 weight access point C 1 WEP key 8 4 ...

Страница 122: ...Index IN 4 Cisco Aironet 1100 Series Access Point Hardware Installation Guide OL 4309 02 ...

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