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12 

Transferring to Voice Mail 

ƒ

While on a call, press 

Transfer

.  The caller is placed on hold, and you 

hear a dial tone. 

ƒ

Press 

ToVMail

, then dial the mailbox number you wish to transfer the 

call to.  

Conferencing 

Creating a Conference Call  

When you are connected to more than one caller on separate lines: 

ƒ

Press 

more

.  

ƒ

Press the Conference All (

ConfAll

) softkey. All the calls on your phone 

are joined in a conference call. 

Dialing out to add Conference Participants 

ƒ

While on a conference call, press 

Add

. You will hear a dial tone. 

ƒ

Dial the party you wish to add. 

ƒ

Press 

Join

 when you are ready to add the party to the conference 

ƒ

Press 

EndCall

 if you do not wish to add the new party.   

Conference participants remain connected and can carry on a conversation as 
you add additional parties.  

Moderating Conference Calls  

Conference moderators (indicated on the conference listing by an ‘M’ 
before the participant’s name) have special control over other 
participants: moderators can hang up on, mute, give moderator status to, 
and take away moderator status from participants – all directly from their 
M5 phone. Participants not using M5 phones can be assigned moderator 
status manually: 

ƒ

Press 

more

.  

ƒ

Press 

List

.  

ƒ

Choose the desired conference participant by using the scroll button 
and 

Select

, or the keypad, then perform the desired action:  

ƒ

 Press 

HangUp

 or 

Mute

 to hang up on or mute a participant 

ƒ

 Press 

RoleUp

 to grant moderator status or 

RoleDn

 to revoke 

moderator status for a participant not using an M5 phone.  

By default, all M5 phones are automatically given moderator status.  
Additionally, conference calls will continue even after all moderators hang up. 
Both of these settings can be changed by request. 

Accessing Voicemail Using a Voicemail Access Number 

Allows you to remotely retrieve voice messages from any of your voice 
mailboxes.  This is useful for remotely accessing shared voice mailboxes 
that can’t be dialed directly, or for accessing your personal voicemail 
without ringing your line. 

ƒ

Dial the access number provided by your administrator. 

ƒ

When prompted, enter the 10-digit phone number or mailbox ID. 

ƒ

Press #. 

ƒ

Enter the mailbox’s password. 

ƒ

Press #. 

A Voicemail Access Number is an optional feature that may not be implemented 
by your organization. 

Managing Voicemail Passwords  

To change a voicemail password: 

ƒ

Access your voicemail (refer above), select “change your password” 
(option 3) in the main menu, and follow the audio prompts; or 

ƒ

From the 

services 

 menu (see “Change Your Password” in the 

“Services” section of this guide). 

To turn enable or disable voicemail password protection when accessing 
your mailbox from your M5 phone:  

ƒ

Access your voicemail (see above). 

ƒ

Select “additional options” (option 5). 

ƒ

Select “set password protection rules” (option 3). 

Passwords must be a minimum of three digits and cannot be the same as your 
extension. 

Calling Features  

Placing Calls  

 

Placing Internal, Local, and Domestic Calls 

 

ƒ

Dial the extension or dial 9, the area code, and external number.  

ƒ

Place the call by: 

ƒ

 Lifting the handset, pressing 

Dial

speaker 

, or 

headset 

; or 

ƒ

 Pressing an inactive line button  . 

You may also first activate a line, and then dial the number when you hear a dial 
tone. 

Placing external calls requires that you dial your Outbound Dial Digit followed by 
the number. The default value, 9, is used in this guide. However, some systems 
use a digit other than 9.  Your administrator will let you know if yours is different. 

Содержание 7900 Series

Страница 1: ... visit http www m5networks com referrals This program applies to new business referrals only New client must remain with M5 for a minimum of 3 months Limitations do apply and M5 reserves the right to change or terminate this program at anytime E911 may not be available through M5 Networks During a power outage During a network outage or other technical problems In case of emergency check for dial ...

Страница 2: ...d in 2000 and since inception has been entirely focused on delivering the most reliable Voice as a Service solution in the industry We look forward to continually improving our service to better suit your needs Thank you for entrusting your communication needs to us Sincerely Dan Hoffman WELCOME from Our CEO m 5 P h o n e U s e r G u i d e notes 78027 M5 UserGuideCover2008 indd4 5 4 5 78027 M5 Use...

Страница 3: ...Make your phone dial a number Monitor presence in your office Transfer Conference and more Call Forwarding and Screening Set number of rings screen specific callers and create Find Me lists Employee Directory View and act upon entries Personal Phonebook View edit import and act upon entries Company Phonebook View and act upon entries Voicemail Play and manage messages manage remote notification or...

Страница 4: ...e Placed Calls option on the directories menu shows outbound call history and allows you to redial your recently placed calls Received Calls The Received Calls option on the directories menu shows inbound call history and allows you to call back your recently received calls Personal Phonebook The Personal Phonebook can be created through the phone see below or through Web Portal see the Web Portal...

Страница 5: ...using an on screen menu as well as through the voicemail system To change a password from the User Preferences menu Access the User Preferences menu see above Select Change Password Enter your current password then press Accept Enter your new password then press Accept Re enter your new password then press Accept 5 Element Function Handset light strip Flashes when the phone rings remains lit when ...

Страница 6: ...all Amber flashing Incoming call Off Idle 15 Barge Barge is a feature that allows authorized users to view call information for silently monitor or join calls in progress on other users phones as well as whisper to a party who is on a call in progress Select the Barge menu option from services A list active calls that can be barged from this phone are displayed Select the active call you wish to b...

Страница 7: ...ps are an optional feature that may not be implemented by your organization 7 Getting Started Adjusting the Phone Angle Push in the foot stand adjustment button on the right side of the phone Adjust the foot stand to the desired angle and release the button Adjusting the Volume Press volume to adjust the loudness When the phone is on hook the ringer volume will be adjusted when off hook the activa...

Страница 8: ... envelope information during playback Access options after recording 13 Call Forwarding Turning On Call Forwarding Enables you to forward all incoming calls to another number such as a co worker s extension or your cell phone Ґ Press more Press the Call Forward CallFwd softkey Input the 10 digit number or extension you wish to forward your calls to Press Accept A Ґnote appears at the bottom of the...

Страница 9: ...continue even after all moderators hang up Both of these settings can be changed by request 9 Accessing Voicemail Using a Voicemail Access Number Allows you to remotely retrieve voice messages from any of your voice mailboxes This is useful for remotely accessing shared voice mailboxes that can t be dialed directly or for accessing your personal voicemail without ringing your line Dial the access ...

Страница 10: ... be answered using Pickup However your administrator may decide to exclude certain phones from accessing this feature or to create multiple Pickup Groups within the office 11 Holding and Resuming Calls During a conversation press Hold To resume the conversation Press the call s line button or press the Resume softkey When a call has been placed on hold your phone will chirp periodically usually se...

Страница 11: ... be answered using Pickup However your administrator may decide to exclude certain phones from accessing this feature or to create multiple Pickup Groups within the office 11 Holding and Resuming Calls During a conversation press Hold To resume the conversation Press the call s line button or press the Resume softkey When a call has been placed on hold your phone will chirp periodically usually se...

Страница 12: ...continue even after all moderators hang up Both of these settings can be changed by request 9 Accessing Voicemail Using a Voicemail Access Number Allows you to remotely retrieve voice messages from any of your voice mailboxes This is useful for remotely accessing shared voice mailboxes that can t be dialed directly or for accessing your personal voicemail without ringing your line Dial the access ...

Страница 13: ... envelope information during playback Access options after recording 13 Call Forwarding Turning On Call Forwarding Enables you to forward all incoming calls to another number such as a co worker s extension or your cell phone Ґ Press more Press the Call Forward CallFwd softkey Input the 10 digit number or extension you wish to forward your calls to Press Accept A Ґnote appears at the bottom of the...

Страница 14: ...ps are an optional feature that may not be implemented by your organization 7 Getting Started Adjusting the Phone Angle Push in the foot stand adjustment button on the right side of the phone Adjust the foot stand to the desired angle and release the button Adjusting the Volume Press volume to adjust the loudness When the phone is on hook the ringer volume will be adjusted when off hook the activa...

Страница 15: ...all Amber flashing Incoming call Off Idle 15 Barge Barge is a feature that allows authorized users to view call information for silently monitor or join calls in progress on other users phones as well as whisper to a party who is on a call in progress Select the Barge menu option from services A list active calls that can be barged from this phone are displayed Select the active call you wish to b...

Страница 16: ...using an on screen menu as well as through the voicemail system To change a password from the User Preferences menu Access the User Preferences menu see above Select Change Password Enter your current password then press Accept Enter your new password then press Accept Re enter your new password then press Accept 5 Element Function Handset light strip Flashes when the phone rings remains lit when ...

Страница 17: ...e Placed Calls option on the directories menu shows outbound call history and allows you to redial your recently placed calls Received Calls The Received Calls option on the directories menu shows inbound call history and allows you to call back your recently received calls Personal Phonebook The Personal Phonebook can be created through the phone see below or through Web Portal see the Web Portal...

Страница 18: ...Make your phone dial a number Monitor presence in your office Transfer Conference and more Call Forwarding and Screening Set number of rings screen specific callers and create Find Me lists Employee Directory View and act upon entries Personal Phonebook View edit import and act upon entries Company Phonebook View and act upon entries Voicemail Play and manage messages manage remote notification or...

Страница 19: ...d in 2000 and since inception has been entirely focused on delivering the most reliable Voice as a Service solution in the industry We look forward to continually improving our service to better suit your needs Thank you for entrusting your communication needs to us Sincerely Dan Hoffman WELCOME from Our CEO m 5 P h o n e U s e r G u i d e notes 78027 M5 UserGuideCover2008 indd4 5 4 5 78027 M5 Use...

Страница 20: ... visit http www m5networks com referrals This program applies to new business referrals only New client must remain with M5 for a minimum of 3 months Limitations do apply and M5 reserves the right to change or terminate this program at anytime E911 may not be available through M5 Networks During a power outage During a network outage or other technical problems In case of emergency check for dial ...

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