3.
Transferring a Call / Call Transfer
i.
Blind / Unattended Transfer
During a conservation
Press
Dial Extension Number
Press
ii.
Supervised / Attended Transfer
During a conservation
Press
Press
Dial Extension Number
Press
inform the 3
rd
party about the call you are transferring
Press
4.
Holding a Call
i.
To Hold
During a conservation
Press
ii.
To Retrieve a call (Call Hold retrieve)
Press
to retrieve hold call
5.
Making a conference (Conference Call)
i.
To Establish a Conference
During a conservation
Press
Press
Dial to 3
rd
Party
Press
Press
ii.
To Leave a conference and talk to the 1
st
person
During a conference
Press
Press
Select line 2
iii.
To Leave a conference and talk to the 3
rd
person
During a conference
Press
Press
Select line 1
iv.
To Leave a conference
During a conference
On-Hook
