Welcome
The Explorer® 4240HDC
TM
and 4250HDC
TM
Digital Interactive Set-Tops with a Multi-Stream
CableCARD
TM
(M-Card
TM
) provide high-defi nition (HD) capability and broadband digital video
services.
Follow the instructions in this guide to install the 4240HDC or 4250HDC, to become familiar with
the buttons on the front panel, and to access your cable services. Then, enjoy the features of the
4240HDC or 4250HDC and change the way you watch TV!
Safety First
Before using the set-top, read the
Important Safety Instructions
section of this guide.
For More Information
The consumer support website provides news and information about this product. For more
information, please refer to the following web address:
http://www.cisco.com/web/consumer/support/index.html
Identify Your 4240HDC or 4250HDC
To fi nd the serial number for your 4240HDC or 4250HDC, look on the back for a label that is
similar to the example shown here. The serial number begins with “STB SN“ and is located
beneath the bar code.
eCM MAC: 001868C16907
STB RF MAC: 001868C16906
STB SN: SABNFSRVG
T15504
Serial
Number
If your 4240HDC or 4250HDC requires troubleshooting in the future, your service provider may
ask for this serial number.
Use the space provided here to record the serial number:
____________________________________________
1
