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Cisco 11500 Series Content Services Switch Hardware Installation Guide
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Chapter 2 Cabling and Troubleshooting the CSS
Troubleshooting the CSS Hardware Components
Note
As implemented in WebNS 5.10 and greater, when a CSS module fails during
normal operations, the CSS reboots.
Table 2-12 Troubleshooting the CSS Modules
Symptom
Recommended Action
At boot up, the following
message appears:
CHMGR: Slot
slot
/
subslot
had diagnostic failures -
NOT STARTING UP
1.
Power down the CSS.
2.
Reseat the module in its slot.
3.
Power up the CSS to boot the module.
If reseating the module does not correct the
failure, replace the module. Refer to the
reference sheet that comes with the
replacement module.
During normal CSS operation,
the following message appears
and then, the CSS reboots:
ONDM: LifeTick for
Sub-Module in slot/sub-slot
-
slot
/
subslot
failed,
resetting..
If the module is not functioning, the left Status
LED will be Red and blinking slowly. If it is an
FEM, all of its Link and Duplex LEDs will
blink synchronously. When the CSS reboots,
the Status LED is off. Use the
show chassis
command to verify the state of the module.
1.
Replace the module. Refer to the reference
sheet that comes with the replacement
module.
2.
Power up the CSS to boot the module.
During normal CSS operation,
the following message appears
and then, the CSS reboots:
ONDM: Port C Path Failure
%s, turning off Focus-C
Port.
The Switch Module in slot 1 failed.
1.
Power down the CSS.
2.
Remove and replace the module. Refer to
the reference sheet that comes with the
replacement module.
3.
Reboot the CSS to boot the module.
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