11
WARRANTY
All standard CIRS products and accessories are warranted by CIRS against defects
in material and workmanship for a period as specified below. During the warranty
period, the manufacturer will repair or, at its option, replace, at no charge, a product
containing such defect provided it is returned, transportation prepaid, to the manu-
facturer. Products repaired in warranty will be returned transportation prepaid.
There are no warranties, expressed or implied, including without limitation any im-
plied warranty of merchantability or fitness, which extend beyond the description on
the face hereof. This expressed warranty excludes coverage of, and does not pro-
vide relief for, incidental or consequential damages of any kind or nature, including
but not limited to loss of use, loss of sales or inconvenience. The exclusive remedy
of the purchaser is limited to repair, recalibration, or replacement of the product at
manufacturer’s option.
This warranty does not apply if the product, as determined by the manufacturer,
is defective because of normal wear, accident, misuse, or modification.
NON-WARRANTY SERVICE
If repairs or replacement not covered by this warranty are required, a repair estimate
will be submitted for approval before proceeding with said repair or replacement.
RETURNS
If you are not satisfied with your purchase for any reason, please contact your local
distributor prior to returning the product. Visit https://www.cirsinc.com/distributors/
to find your local distributor. If you purchased your product direct through CIRS, call
Customer Service at 800-617-1177, email [email protected], or fax an RMA request
form to 757-857-0523.
CIRS staff will attempt to remedy the issue via phone or
email as soon as possible. If unable to correct the problem, a return material
authorization (RMA) number will be issued. Non-standard or “customized” products
may not be returned for refund or exchange unless such product is deemed by
CIRS not to comply with documented order specifications. You must return the
product to CIRS within 30 calendar days of the issuance of the RMA. All returns
should be packed in the original cases and or packaging and must include any
accessories, manuals and documentation that shipped with the product. The RMA
number must be clearly indicated on the outside of each returned package. CIRS
recommends that you use a carrier that offers shipment tracking for all returns and
insure the full value of your package so that you are completely protected if the
shipment is lost or damaged in transit. If you choose not to use a carrier that offers
tracking or insure the product, you will be responsible for any loss or damage to the
product during shipping. CIRS will not be responsible for lost or damaged return
shipments. Return freight and insurance is to be pre-paid.
WITH RMA NUMBER, ITEMS MAY BE RETURNED TO:
CIRS
Receiving
900 Asbury Ave,
Norfolk, Virginia, 23513 USA
PRODUCT
WARRANTY
PERIOD
Model 055A - 3D Wire Test Object
48 Months