15
English – User Manual Cinderella Classic
Error
Red
Sound What to Do
Green
Ash container
must be emptied
Remove and empty ash container.
Remove and empty ash container.
Ash container
must be emptied,
toilet locked.
No power
Hatch is jammed
/ bowl liner is
jammed
Ventilation fan error
Flashing
Flashing
Flashing
Flashing
Flashing
Lamp on
Lamp on
Lamp off
3 beeps
3 beeps
every 10 sec
10 beeps
10 beeps
1
1
1
2
1
2
3
4
5
1
2
3
4
5
Plug in the toilet.
If problem persists, empty toilet and call for
service.
Check fan for obstructions.
Reset toilet.
Open and close toilet lid.
Start incineration.
If error persists, disconnect plug, empty toilet
and and call for service.
When toilet is hot:
Reset toilet.
Open and close lid before pushing the Start
button.
If unsuccessful, reset toilet, insert liner, pour
in 3 cups of water and push the Start button.
If still unsuccessful,
wait until toilet has
cooled (fan stopped).
Try to remove paper/
liner manually.
If problem persists, empty toilet and call for
service.
Adjust the position of the ash container.
Check the stop pin on the ash container.
Visually check the condition of the magnet
on the ash container.
If problem persists, empty toilet and call for
service.
Temperature
sensor is faulty,
shortcircuited or
broken.
Heating circuit
interrupted
Toilet lid opens.
Close toilet lid.
Ash container
in wrong position
Flashing
Flashing
Flashing
Flashing
Flashing
Flashing
Continuous
Continuous
3 beeps
1
2
3
4
1
2
1
2
3
4
1
Unplug the toilet.
Wait 15 minutes.
Check temperature safety on right hand
side of toilet. Unscrew gray plug. Push on
fuse inside with finger, do not use any
sharp objects. If the fuse was triggered, you
will hear a click. If so, check inlet/outlet air.
If it was not the temperature safety, empty
toilet and call for service.
Reset toilet.
Open and close lid.
Start incineration.
If error persists, empty toilet and call for
service.
1
2
3
4
Bad incineration or
smell
Perform maintenance described on page
10–13. Check that the installation is cor-
rect as described in the installation manual.
If problem persists, empty toilet and call for
service.
TROUBLESHOOTING
IMPORTANT NOTE:
How to reset the toilet system is described on the previous page.
Yellow
