SUGGESTIONS FOR OBTAINING SERVICE FOR
YOUR VEHICLE
Prepare For The Appointment
If you are having warranty work done, be sure to have the
right papers with you. Take your warranty folder. All work
to be performed may not be covered by the warranty.
Discuss additional charges with the service manager. Keep
a maintenance log of your vehicle’s service history. This
can often provide a clue to the current problem.
Prepare A List
Make a written list of your vehicle’s problems or the
specific work you want done. If you’ve had an accident or
work done that is not on your maintenance log, let the
service advisor know.
Be Reasonable With Requests
If you list a number of items and you must have your
vehicle by the end of the day, discuss the situation with the
service advisor and list the items in order of priority. At
many authorized dealers, you may obtain a rental vehicle
at a minimal daily charge. If you need a rental, it is
advisable to make these arrangements when you call for an
appointment.
IF YOU NEED ASSISTANCE
The manufacturer and its authorized dealer are vitally
interested in your satisfaction. We want you to be happy
with our products and services.
Warranty service must be done by an authorized dealer. We
strongly recommend that you take the vehicle to an autho-
rized dealer. They know your vehicle the best, and are most
concerned that you get prompt and high quality service.
The manufacturer’s authorized dealer have the facilities,
factory-trained technicians, special tools, and the latest
information to ensure the vehicle is fixed correctly and in a
timely manner.
This is why you should always talk to an authorized dealer
service manager first. Most matters can be resolved with
this process.
•
If for some reason you are still not satisfied, talk to the
general manager or owner of the authorized dealer.
They want to know if you need assistance.
•
If an authorized dealer is unable to resolve the concern,
you may contact the manufacturer’s customer center.
686
CUSTOMER ASSISTANCE
Содержание PACIFICA 2018
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Страница 11: ...REAR VIEW Rear View 1 Tail Lamps 2 Rear Windshield Wiper 3 Liftgate 2 GRAPHICAL TABLE OF CONTENTS 9 ...
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Страница 21: ...Four Button Key Fob Five Button Key Fob 3 GETTING TO KNOW YOUR VEHICLE 19 ...
Страница 108: ...Uconnect 4 4C NAV With 8 4 inch Display Manual Climate Controls 106 GETTING TO KNOW YOUR VEHICLE ...
Страница 188: ...INSTRUMENT CLUSTER Base Instrument Cluster 186 GETTING TO KNOW YOUR INSTRUMENT PANEL ...
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Страница 272: ...Not Seated Properly Not Seated Properly 270 SAFETY ...
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Страница 366: ...Slow Tone Solid Arc Slow Tone Solid Arc 364 STARTING AND OPERATING ...
Страница 367: ...Fast Tone Flashing Arc Fast Tone Flashing Arc 6 STARTING AND OPERATING 365 ...
Страница 376: ...Slow Tone Solid Arc Slow Tone Solid Arc 374 STARTING AND OPERATING ...
Страница 377: ...Fast Tone Flashing Arc Fast Tone Flashing Arc 6 STARTING AND OPERATING 375 ...
Страница 381: ...No Tone Flashing Arc Fast Tone Flashing Arc 6 STARTING AND OPERATING 379 ...
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Страница 467: ...Front Jack Engaged Rear Jacking Location 7 IN CASE OF EMERGENCY 465 ...
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Страница 605: ...Compass Variance Zone Map 10 MULTIMEDIA 603 ...
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Страница 693: ...INDEX 12 ...
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