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Troubleshooting

DWU6322-GS/DWU7062-GS User Manual

020-001792-01 Rev. 1 (04-2020)

Connection fail with new IP address

User cannot control the projector after setting up the new IP address manually.

Resolution

• Make sure RJ45 cable is connected correctly and securely to the projector and the network

device.

• Make sure the IP address of projector and the controlling device are set to the same region with

different IP addresses.

• Connect the projector directly to the computer. If it is successfully connected, check the

network environment.

• Make sure every device has a unique IP address.

• Contact your network engineer if the steps above cannot resolve the network issue.

Содержание DWU6322-GS

Страница 1: ...Christie GS Series DWU6322 GS DWU7062 GS User Manual 020 001792 01...

Страница 2: ...where such product has not been designed modified or approved by Christie for such use g Except where the product is designed for outdoor use problems or damage caused by use of the product outdoors u...

Страница 3: ...1 Left view 12 Right view 12 Built in keypad 13 Input Output I O panel 14 DWU6322 GS Series 14 DWU7062 GS Series 15 IR remote keypad 16 LED status indicators 18 Light LED 18 Status LED 18 Picture Mute...

Страница 4: ...u 45 Language menu 47 Test Pattern menu 47 Light Source menu 48 Options Menu 49 Information menu 51 3D menu 53 Communications menu 54 LAN settings 56 Using web user interface 56 System requirements 56...

Страница 5: ...fications 64 Inputs 64 PIP PBP compatibility 68 Key features 69 List of components 70 Physical specifications 70 Physical operating environment 71 Power requirements 71 Regulatory 72 Safety 72 Laser S...

Страница 6: ...he area FIRE HAZARD Keep hands clothes and all combustible material away from the concentrated light beam of the projector TRIP OR FIRE HAZARD Position all cables where they cannot contact hot surface...

Страница 7: ...K HAZARD Disconnect the product from AC before installing moving servicing cleaning removing components or opening any enclosure Install the product near an easily accessible AC receptacle Warning If...

Страница 8: ...azard Electric shock hazard To avoid personal injury disconnect all power sources before performing maintenance or service Electrocution hazard To avoid personal injury always disconnect all power sou...

Страница 9: ...nsult the service manual Disconnect all power sources before performing maintenance or service procedures Indicates the presence of an earth ground Do not look into the projector lens when the laser i...

Страница 10: ...ojector ID Part name Description 1 Front IR sensors Receives signals from the IR remote keypad Keep the signal path to the sensor unobstructed for uninterrupted communication with the projector 2 Proj...

Страница 11: ...the IR remote keypad Keep the signal path unobstructed for uninterrupted communication with the projector 2 Input Output I O panel Connects the projector to external devices 3 AC input Connects to the...

Страница 12: ...tor ID Part name Description 1 Cooling air vents intake Provides cooling to the projector Keep these vents unobstructed to prevent the projector from overheating ID Part name Description 1 LED Status...

Страница 13: ...projector on or off 3 Enter Confirms a selection 4 Auto Automatically optimizes an image 5 Lens Adjusts the lens vertical or horizontal offset setting 6 Focus Adjusts the focus 7 Arrow keys Adjusts a...

Страница 14: ...ved Input Output I O panel Identify the components of the Input Output I O panel DWU6322 GS Series ID Connector name ID Connector name 1 HDBaseT 6 3D SYNC OUT 2 HDMI 1 7 REMOTE IN 3 HDMI 2 8 ETHERNET...

Страница 15: ...USA Inc All rights reserved DWU7062 GS Series ID Connector name ID Connector name 1 HDBaseT 7 ETHERNET LAN 2 HDMI 1 8 3D SYNC IN 3 HDMI 2 9 3D SYNC OUT 4 DVI D 10 RS 232 5 VGA IN 11 VGA OUT 6 REMOTE I...

Страница 16: ...ns If you choose to use a cable not supplied it must be 20m or less If the length of cable exceeds 20 m the IR remote keypad may not work correctly ID Button Description 1 PICTURE MUTE Displays or bla...

Страница 17: ...the vertical keystone 16 STANDBY Turns the projector off 17 CONTR Adjusts the difference between dark and light 18 HOT KEY Selects your preset key quickly 19 SWAP Swaps the main and PIP PBP images 20...

Страница 18: ...and operating correctly Off Laser diode is off LED status Projector state Off AC power is off without AC plugged in Off but keypad LED is on AC has been applied projector is in standby mode NOTE Statu...

Страница 19: ...onnecting to a computer Learn what cables connectors that may be used to connect to various devices DWU6322 GS Series ID Connector name ID Connector name ID Connector name 1 HDMI cable 4 RS 232 cable...

Страница 20: ...with the projector ID Connector name ID Connector name ID Connector name 1 3D sync out cable 4 DVI D cable 7 VGA out cable 2 3D sync in cable 5 VGA in cable 8 Power cord 3 HDMI cable 6 RS 232 cable Du...

Страница 21: ...able 3 VGA in cable 5 15 pin to 3 RCA Component HDTV Adapter 2 DVI D cable 4 VGA to Component 6 3 RCA Component cable Due to the difference in applications for each country the accessories required in...

Страница 22: ...pter 2 DVI D cable 4 VGA to Component 6 3 RCA Component cable Due to the difference in applications for each country the accessories required in some regions may differ from those shown This diagram i...

Страница 23: ...projector 4 To turn on the projector on the IR remote keypad press or on the built in keypad press The status LED is orange with a long blink 5 To select an input source and turn it on on the IR remot...

Страница 24: ...osition for the projector consider the size and shape of your screen the location of your power outlets and the distance between the projector and the rest of your equipment Follow these general guide...

Страница 25: ...s 30 WUXGA The method for calculating lens offset complies with industry standards For example for vertical lens offset At 0 offset or on axis the center of the image is on the lens center so half of...

Страница 26: ...U6322 GS DWU7062 GS User Manual 26 020 001792 01 Rev 1 04 2020 Copyright 2020 Christie Digital Systems USA Inc All rights reserved Vertical image offset 100 Vertical image offset 100 Lens center 100 L...

Страница 27: ...Installation DWU6322 GS DWU7062 GS User Manual 27 020 001792 01 Rev 1 04 2020 Copyright 2020 Christie Digital Systems USA Inc All rights reserved Horizontal image offset 30 Lens center 30 0 30 0...

Страница 28: ...projector is switched on by pressing the Lens Horizontal or Lens Vertical button and then pressing Enter 2 Turn off the projector 3 Allow the projector to cool down into standby mode before replacing...

Страница 29: ...he sheet clips into the projector casing Installing the ceiling mount Mount the projector with a Christie approved mount using the four mounting points on the underside of the projector See List of co...

Страница 30: ...the Christie badge The Christie magnetic badge on the front panel of the projector can be rotated for inverted installation 1 Push on the edge of the badge to release it from its slot on the front pan...

Страница 31: ...he projector menu system Several groups of related functions are selectable from the Main menu as shown below 1 To display the Main menu on the IR remote keypad or on the built in keypad on the right...

Страница 32: ...rved Picture menu The Picture menu sets the picture settings wall color and other settings for images Picture Settings Wall Color Brightness Contrast Detail Color Tint Gamma White Peaking Color Temper...

Страница 33: ...trast Adjusts the degree of difference between the lightest and darkest parts of the image and changes the amount of black and white in the image 0 100 Detail Adjusts the edge clarity of the image 0 1...

Страница 34: ...rast ratio Off Dynamic Black Auto adjusts the contrast ratio for video contents Real Black Reduces the black level for dark images to raise the contrast ratio Color Space Selects a color space specifi...

Страница 35: ...Y and W independently To adjust the HSG settings select Picture HSG Adjustment Hue Note the following about adjusting hue Adjust the hue independently for each color R G B C M and Y White does not hav...

Страница 36: ...ion level of 127 does not change the saturation Gain Note the following about adjusting gain The gain can be adjusted independently for each color R G B C M Y and W The range of input is 0 to 254 The...

Страница 37: ...he extreme edge of the image and lightens nearer to the rest of the image see below How are blends used Complementary blends between neighboring images can compensate for the extra brightness or inten...

Страница 38: ...Auto Displays with the detected size 4 3 Retains 4 3 aspect ratio 16 9 Retains 16 9 aspect ratio 16 10 Retains 16 10 aspect ratio Pixel Phase Adjust the pixel phase when the image shows shimmer or no...

Страница 39: ...the display area horizontally if its size has been changed by the Digital Horz Zoom setting 0 100 Digital Vert Shift Moves the display area vertically if its size has been changed by the Digital Vert...

Страница 40: ...he location of the PIP image on the screen Size Selects the PIP size to small medium or large Swap Changes the main image to PIP PBP and the PIP PBP to main image Swapping is available only when PIP P...

Страница 41: ...to correct a keystoned image shape in which the left and right borders of the image are unequal in length and the top and bottom are slanted to one of the sides This is intended for use with horizont...

Страница 42: ...and PIP PBP images or one source only Off Displays image from the main source only PBP Displays images from two sources by separating the screen into two parts One source is displayed on the main scre...

Страница 43: ...urce Selects an active input to be used as the sub image VGA HDMI 1 HDMI 2 DVI HDBaseT Main Layout Sets the location of the PIP PBP image on the screen Refer to PIP PBP layout and size on page 44 Top...

Страница 44: ...served PIP PBP layout and size A P indicates the primary source region lighter color and an asterisk indicates both regions are the same size PIP Layout PIP Size Small Medium Large PIP Bottom Right PI...

Страница 45: ...tandby and other preferences for the projector Menu item Description Options Language Selects an available language for the on screen display English Simplified Chinese French German Italian Japanese...

Страница 46: ...use the chosen function Blank Screen Size Presets Freeze Screen Projector Info Reset to Default Restores all settings to their default value It does not reset network but it resets RS232 Yes No Servic...

Страница 47: ...ie Digital Systems USA Inc All rights reserved Language menu Select an available language for the on screen display Test Pattern menu Choose the required internal test pattern to display or select Non...

Страница 48: ...e Mode Sets the light source mode Constant Power Constant Intensity ECO 1 The factory default brightness is 80 ECO 2 The factory default brightness is 50 Constant Power Sets the value of the laser dio...

Страница 49: ...tem Description Options Splash Screen Setup Selects the splash screen Factory Logo Blue Black White Auto Shutdown Automatically turns the projector off after no signals are detected for a preset numbe...

Страница 50: ...features This is particularly useful to prevent accidental lens position changes in multi projector installations Lens Calibration Calibrates to move the lens back to center High Altitude Enables or...

Страница 51: ...ly detected in the projector For DWU Models Information Exit Model Name Serial Number Native Resolution FW Version Motor Main Input Main Signal Format Main Pixel Clock Main Sync Type Main Horz Refresh...

Страница 52: ...Native Resolution FW Version Motor Main Input Main Signal Format Main Pixel Clock Main Sync Type Main Horz Refresh Main Vert Refresh PIP PBP Input PIP PBP Signal Format PIP PBP Pixel Clock PIP PBP Sy...

Страница 53: ...es 3D content detection On Auto 3D Invert Inverts the 3D sync signal when using a single projector On Off 3D Format Sets the 3D format Supports mandatory 3D formats and frame sequential 3D 120Hz Frame...

Страница 54: ...the 3D sync output corrector to the emitter or to the next projector for 3D blending purposes Frame Delay Corrects asynchronous displaying of images under 3D blending L R Reference Source of the left...

Страница 55: ...e Apply Apply the LAN configuration when the setting is changed or added Network Projector Name Displays the projector name Show Network Messages Turns network messages on or off Restart Network Resta...

Страница 56: ...or mobile devices System requirements To use the web user interface make sure your devices and software meet the minimum system requirements Minimum system requirements Hardware Projector Power cord p...

Страница 57: ...dress in a wireless network select Menu Configuration Communications WLAN Default Gateway 3 If network is unavailable connect the projector to the computer with an RJ45 cable a Set the Default Gateway...

Страница 58: ...They are only received by a trap receiver MIB Browser in the computer 1 From the web user interface select Network Notification See Using web user interface on page 56 for further information 2 Set up...

Страница 59: ...Check if the Light Status LED is in Green Make sure you have removed the lens cap and the projector is switched on Incorrectly displayed image The image is partial is scrolling or is otherwise incorre...

Страница 60: ...tor press the keys listed below for your Notebook manufacturer for example Fn F4 4 If you experience difficulty changing resolutions or your monitor freezes restart all equipment including the project...

Страница 61: ...projected Resolution To make an adjustment use Auto Image Check and reconfigure the display mode of your graphic card to make it compatible with the projector Image is out of focus The image is out of...

Страница 62: ...s not the correct size The image is too small or too large Resolution Adjust the lens zoom to fit Verify you are using the correct lens Change the position of the projector Connection fail when DHCP o...

Страница 63: ...esolution Make sure RJ45 cable is connected correctly and securely to the projector and the network device Make sure the IP address of projector and the controlling device are set to the same region w...

Страница 64: ...s are subject to change without notice Inputs The following table details the inputs for GS Series RB in the Resolution column indicates reduced blanking Signal Type Resolution Frame rate Hz HDMI VGA...

Страница 65: ...85 1024x768 60 1024x768 75 1024x768 85 1064x600 50 1064x600 60 1064x600 75 1064x600 85 1152x720 50 1152x720 60 1152x720 75 1152x720 85 1152x864 60 1152x864 70 1152x864 75 1152x864 85 1280x720 50 1280...

Страница 66: ...768 50 1360x768 60 1360x768 75 1360x768 85 1366x768 60 1400x900 60 1400x1050 50 1400x1050 60 1400x1050 75 1440x900 60 1440x900 75 1600x900 60 1600x1200 50 1600x1200 60 1680x1050 50 1680x1050 60 1680x1...

Страница 67: ...USA Inc All rights reserved PAL PAL B G H I 50 PAL N 50 PAL M 60 SECAM SECAM M 50 SDTV 480i 60 576i 50 EDTV 480p 60 576p 50 HDTV 1080i 25 1080i 29 1080i 30 720p 50 720p 59 720p 60 1080s 23 1080s 24 10...

Страница 68: ...2020 Christie Digital Systems USA Inc All rights reserved PIP PBP compatibility The following table details the PIP PBP compatibility Dot PIP PBP combinations are enabled Dash PIP PBP combinations ar...

Страница 69: ...atio of the number of pixels shifted up down to half the image size SNMP traps and email notifications 10 bit image processor electronics with modular design All video formats can be resized to full s...

Страница 70: ...140 119102 XX Optional Lens 0 95 1 22 P N 140 101103 01 Optional Lens 1 22 1 52 P N 140 131106 XX Optional Lens 1 52 2 92 P N 140 102104 01 Optional Lens 2 90 5 50 P N 140 107109 XX Optional Lens 0 36...

Страница 71: ...ge temperature range 10 C to 60 C Humidity range 10 to 85 RH maximum non condensing Storage humidity range 5 to 90 RH maximum non condensing Operating altitude 10 000 ft maximum Power requirements Lea...

Страница 72: ...tion Technology Equipment Immunity CISPR 24 EN55024 EMC Requirements Information Technology Equipment Environmental The product conforms to EU Directive 2011 65 EU on the restriction of the use of cer...

Страница 73: ...form to EU Directive 2012 19 EU on waste and electrical and electronic equipment WEEE EU Directive 94 62 EC on packaging and packaging waste China packaging recycling mark standard GB18455 2001 Federa...

Страница 74: ...st Level 5 Or List Level 6 Or List Default Picture Picture Settings Bright Depends on signal type Presentation Film REC709 Blending DICOM SIM User Wall color White White Gray 130 Brightness 0 100 Depe...

Страница 75: ...n 0 199 Gain 1 199 Blue Hue 1 199 Saturation 0 199 Gain 1 199 Cyan Hue 1 199 Saturation 0 199 Gain 1 199 Magenta Hue 1 199 Saturation 0 199 Gain 1 199 Yellow Hue 1 199 Saturation 0 199 Gain 1 199 Whit...

Страница 76: ...10 0 Digital Vert Zoom 100 to 200 0 10 0 Digital Horz Shift 0 100 50 Digital Vert Shift 0 100 50 Ceiling Mount Off Auto On Auto Rear Projection Off Off On Geometric Correction H Keystone 0 40 20 V Key...

Страница 77: ...IP PBP Settings Function Off Off PBP PIP Main Source VGA Current Source HDMI 1 HDMI 2 DVI HDBaseT Sub Source VGA Depends on current source HDMI 1 HDMI 2 DVI HDBaseT Main Layout Top Left Top Left Top R...

Страница 78: ...xel Clock Sync Type Color Space PIP PBP When PIP PBP active Settings Language English English Simplified Chinese French German Italian Japanese Korean Russian Spanish Menu Location Left Top Left Top R...

Страница 79: ...Source Mode Constant Power Constant Power Constant Intensity ECO 1 80 ECO 2 50 Constant Power 0 to 99 30 to 100 99 Light Source Info LD Hours Options Splash Screen Setup Factory Logo Factory Logo Blue...

Страница 80: ...n On Projector Address 0 9 0 Information Hide On Off Off Backlight Preferences Keypad Backlight Always On Always On Always Off Status LED Always On Always On Always Off Warning Errors only Information...

Страница 81: ...h PIP PBP Vert Refresh Light Source Power Total Projector Hours Light Source Hours Standby Mode Lens Lock Settings IP Address DHCP System Temperature 3D 3D On Auto Auto 3D Invert On Off Off 3D Format...

Страница 82: ...Frame Field GPIO Communica tions LAN DHCP IP Address By set Subnet Mask Default Gateway MAC Address Apply Command Network Projector Name By set Show Network Messages Restart Network Network Factory R...

Страница 83: ...ic of South Africa ph 27 0 11 510 0094 Korea Seoul ph 82 2 702 1601 Japan Tokyo ph 81 3 3599 7481 India ph 91 080 6708 9999 Germany ph 49 2161 664540 France ph 33 0 1 41 21 44 04 Russian Federation an...

Страница 84: ......

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