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Troubleshooting
23
Problem Possible cause / solutions
The machine wont spin
properly
·
Out of Balance detected when attempting to go into a spin cycle – If this
happens the machine will continue to try to repeat the distribution of the
load required before the machine will go into higher spin speeds – This will
increase the program time accordingly. This is a safety feature to prevent
damage. Out of Balance can be caused by washing a single heavy item (eg
down, quilt, etc). – Try the programme again using a different load.
The machine leaks from
the dispenser
·
The dispenser drawer is blocked with detergent and requires cleaning.
·
The water pressure is too high and requires turning down – turn down the
tap on the water supply pipe slightly and try again.
·
The machine is tilting forwards – It must be level when in its final position.
The machine leaks (other
than dispenser)
·
The inlet hose is loose, check both the cabinet and tap ends .
·
The inlet hose is tight but still leaks, if so replace the rubber washers, or the
inlet hose is missing the rubber washer.
·
The drain hose is not fixed in properly.
The machine smells
·
The machine requires a service wash. Run a “Drum Clean” wash cycle with
detergent and no laundry.
The machine door cannot
be opened.
·
The door will not open until the door lock indicator light goes out shortly
after the program has finished.
·
If there is no power to the machine you need to perform the manual
unlocking procedure.
The water level is too low
when the machine is
washing
·
The water level is correct if it can be seen at the bottom of the door
There is too much foam
·
The detergent is not suitable for machine washing (it should display the text
“for washing machines” or “hand and machine wash” or the like).
·
Too much detergent was used – less detergent is required in soft water.
General
·
Your washing machine contains sensors that monitor progress during the
wash cycle (eg: Water level, Temperature, Out of balance loads, Wash
time/progress). Normally, if your machine successfully completes the cycle,
there is unlikely to be anything wrong!