16
TROUBLESHOOTING
If any problems occur, please run through the check list below after making sure:
- Both units are switched on.
- Both units are correctly connected to the mains adaptor (1), plugged into the power socket, or that the batteries are fully charged.
Fault
Cause
Solution
The power indicator LED (5) on
the parent unit (receiver/child
unit (transmitter) is OFF
- the parent unit (receiver) /child unit
(transmitter) is OFF
- The alkaline batteries on the child unit
(transmitter) and/or the rechargeable
battery pack on the parent unit (receiver)
are dead.
- The mains adaptor is disconnected or
connecter incorrectly. - No power
supply
- Turn the parent unit (receiver) /child unit (tran-
smitter) ON
- Replace the alkaline batteries on the child unit
(transmitter) and/or the rechargeable battery pack
on the parent unit (receiver).
- If the units are powered using the mains adaptors,
check that these are connected correctly to the
mains sockets
- Check that the socket has power supply.
There is no sound from the pa-
rent unit (receiver).
- No sound is received from the child unit
(transmitter);
- The voice activation mode has been se-
lected
- The volume on the parent unit (receiver)
is set too low;
- The alkaline batteries on the child unit
(transmitter) and/or the rechargeable
battery pack on the parent unit (recei-
ver) are dead.
-
The parent unit (receiver) could be
switched off.
- As soon as any noise/sound is picked up the tran-
smitter will be activated. In any case, to make sure
it works, asks someone to speak into the transmit-
ter in the child’s room to make sure you are recei-
ving properly.
- Check the operating mode settings If the orange
LED around the voice activation mode ON/OFF
button (8) is ON, this means that it is operating in
voice activation mode.
- Press the volume button to maximum level (3) on
the parent unit (receiver) until you hear sounds/
noise.
- Replace the alkaline batteries on the child unit
(transmitter) and/or the rechargeable battery pack
on the parent unit (receiver).
- Turn the parent unit (receiver) ON
Interference
DECT technology guarantees protection
against interference caused by similar
devices, however on rare occasions they
can be caused by the presence of another
similar device transmitting in the imme-
diate vicinity.
Electromagnetic pollution (vicinity to
transmitting radio aerials, high voltage
cables etc).
Move the device away from similar devices and/or
move away from this position.
Decrease in operating range
Presence of obstacles, metal structures,
reinforced concrete walls etc. between
the child unit (transmitter) and the parent
unit (receiver).
- The alkaline batteries on the child unit
(transmitter) and/or the rechargeable
battery pack on the parent unit (receiver)
are dead.
Bring the units closer together or reposition them
to reduce the number of obstacles, metal structures,
reinforced concrete walls etc. between them.
- Replace the alkaline batteries on the child unit
(transmitter) and/or the rechargeable battery pack
on the parent unit (receiver).
Electrostatic or electromagne-
tic noise
Electrostatic or electromagnetic interfe-
rence due to electrostatic or electroma-
gnetic fi elds emitted by other electrical
appliances: e.g. white goods, mobile or
cordless phones etc.
Identify and, where possible, remove the source of
interference.
Presence of hissing or whistling
The units are too close together
Receiver volume (parent unit) is too high.
Move the units further apart;
Turn down the parent unit (receiver) volume.
The parent unit (receiver) emits
very low volume sound.
The baby is too far away from the child
unit (transmitter)
The parent unit (receiver) volume is set
too low.
Move the child unit (transmitter) 1-2 metres away
from the baby.
Turn the parent unit (receiver) volume up.
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