5
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Install the driver properly.
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Check the distance between the mouse and the receiver. (The max. operation
distance is 2 meter.)
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Place the positive and the negative of the battery in the right direction.
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Link the mouse with the receiver properly.
z
If the wireless product is malfunction, please change or recharge the batteries, or move
the receiver away from the computer and the monitor.
Trouble Shooting
Question 1:
No mouse movement.
Solution:
1) Make sure the software that you are using supports a mouse.
2) Check that mouse is plugged into serial port at the back of computer.
3) Ensure that mouse driver is installed into system.
Question 2:
The cursor on the screen remains at one spot or moves erratically.
Solution:
Check the mouse cable for any breaks or sharp twists. Examine the cable closely
where it connects to the mouse.
Question 3:
The cursor movement stops at a corner and no longer responds to the mouse
movement.
Solution:
1) Run the mouse driver to check which mode the mouse is operating in.
2) If the mouse is wireless, please check the battery power or re-link the mouse.
Question 4:
Mouse movement does not produce corresponding cursor movement or there is a
brief pause during movement.
Solution:
1) Clean the silicon rubber-coated ball and rollers.
2) Check the connecter or the cables of the mouse and the receiver if there is any
break or tangled.
3) If the mouse is wireless, please check the distance between the mouse and the
receiver.
Question 5:
Displayed error number -115 on screen when install mouse driver software.
Solution:
The error usually occurs because a virus-checking program is being used on the
System to prevent files from being renamed. Please shutdown any virus checking
software running on the system and then run the setup again.
Question 6:
Detection problems of the mouse
Solution:
If your mouse is connected to the mouse port and is not detected by the system,
attempt the following step(s):
1) Please check the mouse port setting from the computer.
2) If you have a mouse with a mouse port adapter, please connect the mouse to the
computer through the mouse port adapter. Restart the computer and check if the
mouse is detected properly.
3) If the mouse port adapter is not included in your package, your mouse was
