
Black plate (4,1)
Chevrolet Traverse Owner Manual - 2012
13-4
Customer Information
However, we recognize that
despite the good intentions of all
parties involved, sometimes a
misunderstanding may occur.
If you have a problem that has not
been satisfactorily handled through
the normal means, we suggest the
following steps:
STEP ONE
Explain your case to your dealer
service agent, service manager,
dealer sales agent, or sales
manager, depending on your case.
Make sure that they have all
necessary information. They are
interested in your continual
satisfaction.
STEP TWO
If you are not satisfied, please
contact the general manager or your
dealership owner to ask for their
help. If they are not able to resolve
your case, ask them to contact the
right people at General Motors for
support, if needed.
STEP THREE
If your case is not resolved in a
reasonable amount of time by your
dealer, please call the General
Motors Customer Assistance
Center (CAC) and provide the
following information:
.
Name
.
Address
.
Phone number
.
Model year
.
Brand
.
Vehicle Identification
Number (VIN)
.
Mileage
.
Delivery date
.
Description of the problem
.
Dealership name
.
Dealership address
See
Customer Assistance Offices
(U.S. and Canada) on page 13
‑
4
or
Customer Assistance Offices
(Mexico) on page 13
‑
5
for more
information.
Customer Assistance
Offices (U.S. and Canada)
Chevrolet encourages customers
to call the toll-free number for
assistance. However, if a customer
wishes to write or e-mail Chevrolet,
the letter should be addressed to:
United States
Chevrolet Motor Division
Chevrolet Customer
Assistance Center
P.O. Box 33170
Detroit, MI 48232-5170
www.Chevrolet.com
1-800-222-1020
1-800-833-2438 (For Text
Telephone Devices (TTYs))
Roadside Assistance:
1-800-243-8872
Содержание Traverse 2012
Страница 6: ...Black plate 6 1 Chevrolet Traverse Owner Manual 2012 vi Introduction 2 NOTES ...
Страница 8: ...Black plate 2 1 Chevrolet Traverse Owner Manual 2012 1 2 In Brief Instrument Panel ...
Страница 32: ...Black plate 26 1 Chevrolet Traverse Owner Manual 2012 1 26 In Brief 2 NOTES ...
Страница 56: ...Black plate 24 1 Chevrolet Traverse Owner Manual 2012 2 24 Keys Doors and Windows 2 NOTES ...
Страница 120: ...Black plate 6 1 Chevrolet Traverse Owner Manual 2012 4 6 Storage 2 NOTES ...
Страница 172: ...Black plate 52 1 Chevrolet Traverse Owner Manual 2012 5 52 Instruments and Controls 2 NOTES ...
Страница 248: ...Black plate 14 1 Chevrolet Traverse Owner Manual 2012 8 14 Climate Controls 2 NOTES ...
Страница 300: ...Black plate 52 1 Chevrolet Traverse Owner Manual 2012 9 52 Driving and Operating 2 NOTES ...
Страница 306: ...Black plate 6 1 Chevrolet Traverse Owner Manual 2012 10 6 Vehicle Care Engine Compartment Overview ...
Страница 395: ...Black plate 5 1 Chevrolet Traverse Owner Manual 2012 Service and Maintenance 11 5 ...
Страница 397: ...Black plate 7 1 Chevrolet Traverse Owner Manual 2012 Service and Maintenance 11 7 ...
Страница 410: ...Black plate 4 1 Chevrolet Traverse Owner Manual 2012 12 4 Technical Data 2 NOTES ...