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Chevrolet Corvette Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12470550) - 2020 - CRC - 12/17/19
Customer Information
295
Customer
Information
Customer Information
Procedure . . . . . . . . . . . . . . . . . . . 295
Offices . . . . . . . . . . . . . . . . . . . . . . 296
Online Owner Center . . . . . . . . . 296
Roadside Assistance
Program . . . . . . . . . . . . . . . . . . . . 297
Statement . . . . . . . . . . . . . . . . . . . 300
Reporting Safety Defects
General Motors . . . . . . . . . . . . . 301
Vehicle Data Recording and
Privacy
Privacy . . . . . . . . . . . . . . . . . . . . . . 301
Cybersecurity . . . . . . . . . . . . . . . . . 302
Event Data Recorders . . . . . . . . 302
OnStar . . . . . . . . . . . . . . . . . . . . . . . 303
Infotainment System . . . . . . . . . . 303
Customer Information
Customer Satisfaction
Procedure
Extended Warranty
Did you get the Warranty Extension
Plan? This plan is recommended by
General Motors to supplement the
warranty included with the new
vehicle purchase.
See your dealer for details.
Customer Assistance
Procedure
Owner satisfaction and goodwill are
very important to your dealer and
General Motors.
Normally, any problem with the
transaction, sale, or usage of the
vehicle must be handled by your
dealer sales or service departments.
However, we recognize that despite
the good intentions of all parties
involved, sometimes a
misunderstanding may occur.
If you have a problem that has not
been satisfactorily handled through
the normal means, we suggest the
following steps:
STEP ONE
Explain your case to your dealer
service agent, service manager,
dealer sales agent, or sales
manager, depending on your case.
Make sure that they have all
necessary information. They are
interested in your continual
satisfaction.