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COLORdash™ Quad User Manual
26
6/1/2010 1:41 PM
COLORdash™ Quad Service Maintenance Guide
S
YMPTOM
P
OSSIBLE
C
AUSE
(
S
)
P
OSSIBLE
A
CTION
(
S
)
General low light
intensity
Dirty lens assembly
Clean the fixture regularly.
Misaligned lens assembly
Install lens assembly properly.
White LED does
not illuminate
Faulty LED
Replace the LED PCB
(Part#: P222-CDQLED).
Faulty LED driver
Replace the LED Driver PCB
(Part # P170-CDQLDB).
Both red, green
or blue LED’s
are not
illuminating
Opened LED. If any red, green or
blue LED opens up, the other
LED will not illuminate. This is
because they are connected in
series.
Replace the LED PCB
(Part#: P222-CDQLED).
Faulty LED driver
Replace the LED Driver PCB
(Part # P170-CDQLDB).
Only one red,
green or blue
LED illuminates
Short-circuited LED. If any red,
green or blue LED shortens, only
the other LED will illuminate. This
is because they are connected in
series.
Replace the LED PCB
(Part#: P222-CDQLED).
None of the
LEDs are
illuminating
Faulty LED PCB
Replace LED PCB
(Part#: P222-CDQLED)
Faulty LED Driver PCB
Replace LED Driver PCB (
Part#: P170-CDQLDB
)
No Auto or Static mode response;
faulty main PCB
Replace Main PCB
(Part#: P170-CDQDPY)
Breaker/Fuse
keeps blowing
Excessive circuit load
Check total load placed on the electrical circuit.
Short circuit along the power
wires
Check for a short in the electrical wiring (internal and/or
external).
Device does not
power up
(no display)
No power
Check for power on Mains.
Loose power cord
Check power cord
Faulty internal power supply
Replace internal power supply
(Part#: P140-CDBELTR)
Faulty Main Board
Replace Main PCB
(Part#: P170-CDQDPY)
Fixture is not
responding to
DMX
Wrong DMX addressing
Check Control Panel and unit addressing
Damaged DMX cables
Check DMX cables
Wrong polarity settings on the
controller
Check polarity switch settings on the controller
Loose DMX cables
Check cable connections
Faulty Main PCB
Replace Main PCB
(Part#: P170-CDQDPY)
Loss of signal
Non DMX cables
Use only DMX compatible cables
Bouncing signals
Install terminator as suggested.
Long cable / Low level signal
Install amplifier right after fixture with strong signal.
Too many fixtures
Install an optically coupled DMX splitter after unit #32.
Interference from AC wires
Keep DMX cables separated from power cables or
black lights.
If you still have a problem after trying the above solutions, please contact CHAUVET Technical
Support.
(See “Contact Us”)