MP1X17A Technical Reference
Chassis Plans
i
W
ARRANTY
The following is an abbreviated version of Chassis Plans’ warranty policy for portable products. For a complete
warranty statement, contact Chassis Plans or visit our website at www.chassis-plans.com.
Chassis Plans Portable Computing products are warranted against material and manufacturing defects for 1
(one) year from date of delivery to the original purchaser. Buyer agrees that if this product proves defective
Chassis Plans is only obligated to repair, replace or refund the purchase price of this product at Chassis Plans’
discretion. The warranty is void if the product has been subjected to alteration, neglect, misuse or abuse; if any
repairs have been attempted by anyone other than Chassis Plans; or if failure is caused by accident, acts of
God, or other causes beyond the control of Chassis Plans Chassis Plans reserves the right to make changes or
improvements in any product without incurring any obligation to similarly alter products previously purchased.
In no event shall Chassis Plans be liable for any defect in hardware or software or loss or inadequacy of data of
any kind, or for any direct, indirect, incidental or consequential damages arising out of or in connection with the
performance or use of the product or information provided. Chassis Plans’s liability shall in no event exceed the
purchase price of the product purchased hereunder. The foregoing limitation of liability shall be equally
applicable to any service provided by Chassis Plans
R
ETURN
P
OLICY
Products returned for repair must be accompanied by a Return Material Authorization (RMA) number, obtained
from Chassis Plans prior to return. Freight on all returned items must be prepaid by the customer, and the
customer is responsible for any loss or damage caused by common carrier in transit. Items will be returned from
Chassis Plans via Ground, unless prior arrangements are made by the customer for an alternative shipping
method
To obtain an RMA number, call us at (858) 571-4330. We will need the following information:
Return company address and contact
Model name and model # from the label on the back of the product
Serial number from the label on the back of the product
Description of the failure
An RMA number will be issued. Mark the RMA number clearly on the outside of each box, include a failure
report for each board and return the product(s) to our San Diego, CA facility:
Chassis
Plans
8295 Aero Place
San Diego, CA 92123
Attn: Repair Department
Contact Chassis Plans for our complete service and repair policy.
Please Note
It is the customer’s responsibility to adequately package the product for shipping for return to Chassis Plans to
assure it is not damaged in transit. If in good condition, use the original packing material sent with your product.
If you do not have the original packing material (box, foam, etc.), please contact the Chassis Plans Repair
Department and we can sell you an appropriate box and foam. Shipping damage is not covered under warranty.
If a system arrives damaged in shipment, we will quote a repair charge and must receive a PO or credit card
authorization before repairs can be started.
