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PROMPT Q&A
Continued
While navigating
through transactions,
you’ll find that some
prompts aren’t as
clear as others.
This section clarifies
those prompts.
PROMPT
DESCRIPTION/ACTION
Send Duplicate?
Yes [F1]
No [F2]
Displays if you are
attempting a transaction
with an account number
that has already been
used in the current batch.
Select
Yes
to confirm that
this transaction should be
processed. Select
No
to
cancel the transaction.
Appr Code:
Displays during a Force
transaction. Key in the
approval code you received
from the Voice Authorization
Center, and press
[ENTER]
.
Amt Due:
x.xx
Press
[ENTER]
to continue
with another transaction for
the amount due.
Enter to Confirm
AVS RESPONSE CODES
Driver ID:
May display during a fleet
card transaction. The
customer should key in their
driver ID.
Odometer:
May display during a fleet
card transaction. Enter the
vehicle’s odometer reading.
Vehicle Number:
May display during a fleet
card transaction. Enter the
vehicle number.
Enter Cust Data:
May display during a fleet
card transaction. Enter
custom data requested for
that card.
Prompt Code:
Displays during manually
entered Wright Express
fleet card transactions.
Enter the two-digit code
from the front of the card.
CODE DESCRIPTION
VISA MC
AMEX DISC.
X
Match
- Address and 9-digit
ZIP code
Y
Match
- Address and ZIP
code (for Discover, address
only matches)
A
Partial
- Address matches,
ZIP code does not (for
Discover, both address and
ZIP match)
W
Partial
- 9-digit ZIP code
matches, address does not (for
Discover, no data from issuer)
Z
Partial
- ZIP code matches,
address does not
N
No match
- Neither
address nor ZIP code match
U
Unavailable
- AVS system
unavailable or issuer does
not support AVS
R
Retry
- Issuer’s system
unavailable or timed out
S
Not supported
- AVS not
sup ported by issuer at
this time
The Address
Verification System
(AVS) is a feature that
adds fraud protection
on card-not-present
transactions. The
numeric portion of
the customer’s street
address and the ZIP
code are compared
against the
information on
file with the
card-issuing bank.
Use this chart to
interpret domestic
AVS Response Codes
by card type.
