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AVAILABLE TRANSACTION TYPES

 

Continued

Your terminal  
supports various 
transaction types.  

Refer to this section 
for information on 
what transactions are 
available and when to 
use them.

Note: Press [ARROW]  
to scroll to view 
additional options.

DEBIT TRANSACTIONS

TO INITIATE

Debit Sale

  A sale transaction using a 

debit card; the card must be swiped.

Swipe the card.

Debit Refund 

Perform a debit refund to 

return money to a cardholder’s account 
from a debit sale completed in a previous 
batch. May not be available for all card 
issuers.

Select 

Refund.

EBT TRANSACTIONS (RETAIL ONLY)

TO INITIATE

EBT Sale

  

An Electronic Benefits 

Transfer (EBT) card is a government-
issued card tied to a specific government-
assistance account. EBT transactions 
require PIN entry, as well as a trace 
number and balance amount printed on 
receipts. An EBT sale transaction may be 
a food stamp sale, or a cash benefit sale. 
The card must be present. 

Swipe the card  
or select 

Sale.

Select 

Cash

 

for cash 
benefits or 

Food

 

for a 

food stamp 
sale.

EBT Force

  

A force is a sale transaction 

performed when the terminal 
cannot reach the host to authorize 
the transaction. Contact your voice 
authorization center for an authorization 
code, then perform a force sale 
transaction with the EBT card.

Select

 

Force.

EBT Refund

  Available only for food 

stamp transactions.

Select

 

Refund.

EBT Balance

 

Inquiry  Obtain a 

customer’s remaining EBT account 
balance. Available for both food stamp 
and cash benefit.

Select

 

EBT 

Bal Inq.

CLERK SETUP

Accessible through 
the main menu, the 
clerk setup feature 
allows you to manage 
IDs and passwords.

LOG ON/OFF CLERK 

 

Used to log on clerks as their shifts begin, and log them off at 

the end of their shift. 

ADD CLERK

 

Adds new clerks to your terminal. You will be prompted to create 

an ID and a password for each new clerk. 

  The clerk ID may be up to 4 digits in length and the password 

may be 5-10 digits in length.

MODIFY CLERK 

 

Allows modification of a clerk’s password.

DELETE CLERK 

 

Removes a single clerk from the terminal.

CLEAR CLERK

 

This option is used to clear clerk totals from the clerk’s internal 

totals file.

Содержание Verifone VX

Страница 1: ...QUICK REFERENCE GUIDE Review this Quick Reference Guide to learn how to run a sale settle your batch and troubleshoot terminal responses VERIFONE VX...

Страница 2: ...Available Reports 10 Gift Card Transaction Types Opt 12 Settling the Batch 14 REFERENCE Prompt Q A 15 AVS Response Codes 17 Common Error Codes 18 NDUSTRY Retail Retail with Fleet and Petroleum APPLICA...

Страница 3: ...se the ARROW hot key at the main menu or idle prompt to navigate to the transaction type you wish to perform Scroll through the menu and press the corresponding F key when your desired transaction app...

Страница 4: ...ons as if a card were swiped As an added security measure transaction amounts over a pre set threshold will require a card swipe contactless symbol CREDIT TRANSACTIONS TO INITIATE Credit Sale A sale t...

Страница 5: ...d or select Sale Select Cash for cash benefits or Food for a food stamp sale EBT Force A force is a sale transaction performed when the terminal cannot reach the host to authorize the transaction Cont...

Страница 6: ...Associate to troubleshoot your terminal Merchant Reports Displays merchant names if terminal is set up for multi merchant processing Host Totals Prints host totals by transaction batch or merchant Pr...

Страница 7: ...will communicate to the gift card host that the transaction is being reversed From the main menu select Void Balance Inquiry Print a receipt that displays the customer s available gift card balance wi...

Страница 8: ...orning auto settlement occurs at that time 3 HOST AUTO SETTLEMENT Host Auto Settlement is a feature that must be selected either at the time of initial terminal setup or must be set up by a Chase Paym...

Страница 9: ...tion Enter the vehicle number Enter Cust Data May display during a fleet card transaction Enter custom data requested for that card Prompt Code Displays during manually entered Wright Express fleet ca...

Страница 10: ...ask for another form of payment as the card may be fraudulent INVALID AMOUNT The amount entered is invalid Re key the dollar amount INVALID CLRK ID The clerk number keyed has not been logged in Login...

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