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7.2.1 Press F4 for Logs.
7.2.2 Press F2 for Archives.
7.2.3 For Archives 1, 2, or 3, press the corresponding F1, F2, or F3.

NOTE: The transactions from the previous day will be stored in the
Log Viewer. The viewer will display the Status, Transaction ID, Type of
Transaction and the Total Amount of the transaction.

7.2.4 To View a particular transaction, press the corresponding number. The

details of the transaction will display.

7.2.5 To Rotate Logs see section (11.1 Rotate Logs).

7.3 Viewing Offline Transactions

7.3.1 Press F4 for Logs.
7.3.2 Press F3 for Offline Transactions.
7.3.3 Press number to View Transaction.

7.4 Sending an Offline Transaction

7.4.1 Press F4 for Logs.
7.4.2 Press F3 for Offline Transactions.
7.4.3 Press F1 then the desired transaction number. The details of the

transaction will display.

7.4.4 Press F3 to Send.

7.5 Sending All Offline Transactions

7.5.1 Press F4 for Logs.
7.5.2 Press F3 for Offline Transactions.
7.5.3 Press F2 to Send All Transactions.

7.6 Failed Offline Transactions

7.6.1 Press F4 for Logs.
7.6.2 Press F3 for Failed Offline Transactions.
7.6.3 Press F4 to Send All Transactions.

7.7 Auth Only Transactions

7.7.1 Press F4 for Logs.
7.7.2 Press F4 for Auth Only Transactions.

8 SETUP

8.1 Industry Optional Prompts

Selecting the type of merchant industry will allow for different prompts
to be used. The prompts for Clerk, Invoice, Tax and Tip are optional.

Содержание VX 610

Страница 1: ... 2008 CHARGE Anywhere LLC All trademarks service marks and trade names referenced in this material are the property of their respective owners CHARGE Anywhere VX 610 POS Terminal User s Manual v1 0 ...

Страница 2: ... 4 3 7 Return 5 3 8 Debit 5 4 GETTING STARTED 5 4 1 Start Up 5 4 2 Types of Credit Cards 6 5 CONDUCTING TRANSACTIONS 6 5 1 Process a Quick Sale 7 5 2 Sale 7 5 3 Auth Only 7 5 4 Submitting an Auth Only for Payment 7 5 5 Return 8 5 6 Retry 8 5 7 Force 8 5 8 Void 9 5 9 Offline Transactions 9 5 10 Debit 10 6 REPORTS 10 6 1 Totals 10 6 2 Detail 11 7 LOGS 11 7 1 Current Day Logs 11 7 2 Archives 11 7 3 V...

Страница 3: ...al Prompts 12 8 2 Connect Options 13 8 3 Network Settings 13 8 4 Phone Settings 13 8 5 Receipt 14 8 6 Offline 14 8 7 View All Settings 14 8 8 Demo Mode Error Bookmark not defined 9 SECURITY 14 9 1 Security Options 14 9 2 Fraud Control 15 9 3 Transaction Security 15 9 4 Password Options 16 9 5 HALO 16 10 SUPPORT 17 10 1 Help Desk Info 17 10 2 Card Type Info 17 10 3 FAQ 17 11 MAINTENANCE 18 11 1 Rot...

Страница 4: ...le A Sale is transacted by swiping a card or by manually entering the card information and submitting it for authorization 3 3 Auth Only An Auth Only is used to obtain pre authorization for a sale from the credit card company This type of transaction can only be done in the online mode 3 4 Force A Force takes place when a transaction that has previously been authorized is converted forced to an ac...

Страница 5: ... may offline it is perform n enter in t REPRESE HIS DOCU ERE REMA S USER GU TED ng CHARG button Th g F3 To enter Alpha butt d trade names referen when a cus be done w is stored med when their PIN ENTED IN MENT WA AINS VERY UIDE GE Anywhe he CHARG r letters p ton above nced in this material stomer re while onlin in an offli a card is in order fo THIS DOC AS RELEAS Y CLOSE T ere turn t E Anywhe pres...

Страница 6: ...wh tions Sup ks service marks and password ly to main d Options rds Press e ready to splay the ards pported ar ress TRANSAC ere applic ported tra d trade names referen is 123456 ntain secur A scree s any key start usin CHARGE re CTIONS cation allo ansactions nced in this material 678 This rity To ch n will app to move ng CHARG Anywhere S ows you to s are as fo are the property of th password hange...

Страница 7: ...dress Zip Code and CVV 5 2 4 Enter the Sale Amount and or Tax Amount if applicable 5 2 5 Press Enter 5 2 6 Verify card information and transaction amount Press F3 to Submit 5 2 6 The transaction will be submitted and a response and approval code will display 5 2 7 A merchant receipt will print 5 3 Auth Only 5 3 1 Press F2 for Transactions 5 3 2 Press F3 for Auth Only 5 3 3 Swipe Manual Swipe the c...

Страница 8: ... 6 The transaction will be submitted and a response and approval code will display 5 5 7 The signature receipt will print automatically 5 6 Retry 5 6 1 Press F4 for Logs 5 6 2 Press F1 for Current Day Log 5 6 3 Select the transaction NOTE Details of the transaction will display 5 6 4 Press F5 for Menu 5 6 5 Press F4 for Retry 5 6 6 The signature receipt will print automatically 5 7 Force 5 7 1 Pre...

Страница 9: ...e to on 5 9 1 1 Go to Setup by pressing down and F1 5 9 1 2 Press down press F4 for offline 5 9 1 3 Press F3 to turn on offline mode 5 9 1 4 Press the Red button to return to the main menu 5 9 2 Run an offline transaction 5 9 2 1 Select transaction type and process transaction as described in sections above 5 9 2 2 Instead of receiving an approval code the transaction will be stored in the termina...

Страница 10: ...ansaction will be a return or sale 5 10 4 Swipe the card 5 10 5 Have the cardholder enter a PIN Enter the sale amount 5 10 6 Enter the sale amount 5 10 7 Verify the transaction information and Press F3 5 10 8 The transaction will be submitted and a response and approval code will display 5 10 9 A merchant receipt will print 6 REPORTS 6 1 Totals 6 1 1 Card Type Totals This shows the totals from sel...

Страница 11: ...d Car Day Logs ation conv og Logs fo ccess arch ks service marks and r all card t als mber in the specified ansactions D e of transa e rd Number verts all tr or all tran hived Logs d trade names referen types will e window clerk will s will be p action r and expi ransaction sactions a s nced in this material display T and press display T printed inc iration dat ns of a pre are saved are the proper...

Страница 12: ... for Logs 7 3 2 Press F3 for Offline Transactions 7 3 3 Press number to View Transaction 7 4 Sending an Offline Transaction 7 4 1 Press F4 for Logs 7 4 2 Press F3 for Offline Transactions 7 4 3 Press F1 then the desired transaction number The details of the transaction will display 7 4 4 Press F3 to Send 7 5 Sending All Offline Transactions 7 5 1 Press F4 for Logs 7 5 2 Press F3 for Offline Transa...

Страница 13: ...marks and ows you to for Setup al Prompts ext to the and F3 to next to the and F3 to next to the and F3 to adjust how e able to which the r your net change the and num d trade names referen o select te p s Clerk p select the e Invoice select the e Tax prom enter the w your ter switch be e best is fo twork can e dial out mber to dia nced in this material ext for the prompt to e text for prompt e te...

Страница 14: ...tup for Receip iler g the F key as it shou Line2 as ine 3 Ent ny City Lin mpany Pho e receipt switch Offl terminal w n the Offl you to prin All Settings aud Contr ork Setting for Secur word Control T y d trade names referen the receip p pt Options y and then uld appear it should ter Line 3 ne 4 Ente one Numb E g Welco ine mode will be able ine mode nt the sett s displays ol Setting gs ity Transact...

Страница 15: ...esent Opt ow you to ptions Th de of the c for CVV O the card for Trunc ant has the at he mus ure that he pt on whic rity ction Secu eturn Voi to enter p d trade names referen ts This w e it is swip d The d the card s tion Will set optio is setting customer Options T is enter ation Th e option to st to retrie e impleme ch full PAN urity The d d and Re assword b nced in this material will require pe...

Страница 16: ...nd s emented a cation On it passwo remain the rds must here to the e will gen must then d screens on Passwo rd Options word Tra e new Pas ssword ge the pas enter an u y not be pr for Secur d trade names referen at various nly those w rds e default u be change e passwor erate a ra n rememb It is not ord press s nsaction P ssword ssword upper doll rocessed ity nced in this material access lev who ha...

Страница 17: ...Amount rn Amoun r password i RT k Info cessing He e Name an ng Help help e Name an e Info bers for th e Informa terCard 800 52 800 347 ub 800 me the FA ks service marks and nt is required elp nd Numbe nd Numbe he suppor ation 800 944 28 2121 7 1111 525 9040 AQ contain d trade names referen d to acces r that the r that the rted card t 1111 0 ns several nced in this material ss or modi user can user...

Страница 18: ... times 11 2 Rotate Keys Press to rotate keys NOTE Rotate keys periodically to maintain security 11 3 Unregister Press to unregister the device Device will automatically reboot NOTE Once unregistered a license number and phone number will be needed to register the device 12 EXIT 12 1 Power Off To turn off the power press and hold the red button The power cord must be fully removed in order to have ...

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