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TROUBLESHOOTING
Troubleshooting for defective modes:
Original purchaser can enjoy the benefits under the effective
Warranty against functional defects in material and workmanship
subject to the terms and conditions listed in our Warranty Program &
Return Policy.
Our warranty service program includes the following:
1. Technician repair service under warranty or at a service
maintenance charge depending on the workmanship for the
defective functionality or cause of damage covered by the warranty.
2. Parts replacement from the manufacturing factory under the
warranty or at a certain cost for the replaced parts plus the
workmanship charge if not covered under the warranty.
Before you contact our Authorized Dealer in your country for
technician repair service, please read through the following section
carefully:
Self-checking Tips:
Some functional defects can be identified and maintained by users
as listed below:
1. Power-on failure
Check if the main power adaptor has not plugged onto the
scale properly
Check if the battery power is running low – Replace with
new batteries.
2.
Indicator showing “0000” ZERO SPAN out of range
Incorrect weighing result - Avoid damages by external
environment force such as free-drop to the ground, collision
by external objects, etc.
Proper re-calibration procedure required to correct the setting
of weighing accuracy.
Interference due to RF disturbance, ground vibration…etc.
Unstable platform feet adjustments according to bubble level
indication
Incorrect position or other external objects within weighing
area
The weighing-scale is not put in a solid & firm ground area,
such as carpet floor or lawn.
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MAINTENANCE
The scale does not require any routine maintenance. However,
we recommend checking the scale’s accuracy at regular intervals.
The regularity of these checks is dependent on the level of use and
the state of the scale. If any inaccuracies occur, please contact
your local dealer or CHARDER MEDICAL service partner.
WEIGHING OPERATION
Before reading detailed instructions on how to use all the weighing
functions that are built into your scale, please read the following
important guidelines:
Always be sure that the display shows `Zero` before use, if it does
not then please press the ZERO key.
The device is designed to detect when a stable weight is achieved,
the indicator will `bleep` twice to indicate a stable weight value, your
reading should be taken at this point.
WARRANTY-LIABILITY
If a fault or defect is present on receipt of the unit which is within
CHARDER MEDICAL’s scope of responsibility, CHARDER shall
have the right to either repair the fault or supply a replacement unit.
Replaced parts shall be the property of CHARDER. Should the fault
repairs or replacement delivery not be successful, the statutory
provisions shall be valid. The period of warranty shall be two years,
beginning on the date of purchase. Please retain your receipt as
proof of purchase. Should your scale require servicing, please
contact your dealer or CHARDER MEDICAL Customer Service.
No responsibility shall be accepted for damage caused through any
of the following reasons: Unsuitable or improper storage or use,
incorrect installation or commissioning by the owner or third parties,