4-1
4
Troubleshooting
Resolutions to common problems you may encounter are described in the following
sections. This section describes troubleshooting using the RS-232 serial port.
Chaparral Technical Support
For assistance configuring and using your Chaparral product, contact your
authorized distributor or send an e-mail to Chaparral technical support at
Problems During Bootup
The following section describes problems you might encounter during Power On Self-Test
(POST) or during bootup and explains how to resolve those problems.
Problem:
Router failed the onboard memory test.
Solution:
When this failure occurs, it means the internal CPU memory failed. Replace the
router to correct the problem.
Problem:
System hangs at Loading Bridge during Flash Loader Menu.
Solution:
Reflash the firmware to ensure you are using the latest version. See
. If you cannot update the firmware or if the updated firmware
does not correct the problem, replace the router.
Problem:
One of the POST diagnostic tests failed.
Solution:
Use the information in Table 4-1 to find solutions to a particular diagnostic
failure. First confirm any failure you may encounter by running the individual test from
the Diagnostics menu. See
Using the Loader Diagnostics Menu on page 4-6
.
!
Caution:
Do not remove the router’s cover. The router has no user-
serviceable parts. Removing the cover will void the warranty.
Содержание FS1310
Страница 1: ...Chaparral VFS113 Fibre Channel to SCSI Router User s Guide ...
Страница 2: ......
Страница 6: ...iv ...
Страница 10: ...VFS113 Rack Desktop Model User s Guide viii ...
Страница 16: ...VFS113 Rack Desktop Model User s Guide 1 6 ...
Страница 62: ...VFS113 Rack Desktop Model User s Guide 3 34 ...
Страница 82: ...VFS113 Rack Desktop Model User s Guide D 8 ...
Страница 94: ...VFS113 Rack Desktop Model User s Guide I 6 ...
Страница 95: ......