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MagicQ Console Quick Start Manual
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Check nothing is accidentally leaning on the keyboard or other buttons
Exit button test mode (hold top left SHIFT button and press top right SHIFT button)
Screen problems
If the screen is blank – then this may be because of the screen saver. Try pressing SHIFT.
If the screen remains blank even after pressing buttons then try holding CTRL and pressing the bottom right soft button
(soft button closest to the large encoder wheels) twice. This attempts to restart the screen back-light.
The screen may have been turned off and locked by a user. Press CTRL and the second soft button down on the left
(soft button B). If this does not help then press CTRL and the second soft button a second time.
If the screen still remains blank then try connecting an external monitor.
Screen is slightly blue and pictures (such as the initial start-up picture) are distorted after power up. Shut down the
console and restart.
If the screen is white then the processor has stopped running. Press and hold the reset button on the back panel for 15
seconds to power off the console. Then restart the console. If the white screen continues then it may be necessary to
unplug and replace the power connection to the processor inside the rear panel.
If the screen shows “Enter system disk” then the main processor has not recognised the hard drive correctly. Press and
hold the reset button on the back panel for 15 seconds to power off the console. Then restart the console.
Start up problems
If the console does not start at all – i.e. no LEDs are lit on the rear panel then check the front panel LED under the arm-
rest. If no LEDs are lit then there is a failure of the main PSU. Contact your dealer for support.
If the console starts, but fails to boot completely then the power cables or disc cables may have come loose during
transport. Contact an electrically competent engineer, to re-seat the cables.
If the console always enters the Software Upgrade Utility then a button is most likely stuck down. Enter 0 or quit to
leave the Software Upgrade Utility. Once the console has started then hold one SHIFT button and press another
SHIFT button to enter the button test mode. Press SHIFT and SHIFT again to exit button test mode.
Every 3 months the console carries out a disk check of its hard disk to check the integrity of the disc. Normally it will
repair errors, but if it unable to repair errors then it may halt and request the root password. If this occurs then it is
necessary to contact your dealer to supply you with the password for your console and to guide you through fixing the
disk. After entering the password, you will need to check which partition was causing the problem (either /dev/hda1 or
/dev/hda3) and enter the command:
fsck /dev/hda1
or
fsck /dev/hda3
When prompted to fix items enter “y”.
On completion enter “halt” and the console will shut down. Press and hold the white reset button on the rear, and the
console should restart normally. It may be necessary to follow the above procedure on both /dev/hda1 and /dev/hda3.
