Certance Travan 20GB Скачать руководство пользователя страница 5 | Manualshive

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Chapter 5: Troubleshooting . . . . . . . . . . . . . . . . . . . 17

Installation troubleshooting (ATAPI drives). . . . . . . . . . . . . . . . . . . 17
Installation troubleshooting (SCSI drives) . . . . . . . . . . . . . . . . . . . 18
Tape operations troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . 18

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Содержание Travan 20GB

Страница 1: ...i Online User s Guide Travan 20GB Internal Storage System C E R T A N C E ...

Страница 2: ...lication may be reproduced in any form without written permission from Certance LLC Certance provides this manual as is without warranty of any kind either expressed or implied including but not limited to the implied warranties of merchantability and fitness for a particular purpose Certance reserves the right to change without notification the specifications contained in this manual Certance ass...

Страница 3: ...ion However there is no guarantee that interference will not occur in a particular installation If interference does occur try to correct it by taking one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the computer and the receiver Connect the computer into an outlet on a circuit different from that to which the receiver is connected Co...

Страница 4: ...our computer system 7 Reinstall your computer cover 7 Chapter 3 Installing a SCSI Drive 8 Set the drive s SCSI ID number 8 Check SCSI termination 9 Check additional SCSI options optional 10 Attach or remove mounting brackets 11 Mount the drive 11 Connect the drive to your SCSI host adapter 12 Connect the power cable 12 Check all cables in your computer system 13 Reinstall your computer cover 13 Ch...

Страница 5: ...Chapter 5 Troubleshooting 17 Installation troubleshooting ATAPI drives 17 Installation troubleshooting SCSI drives 18 Tape operations troubleshooting 18 ...

Страница 6: ...e of up to 120 Mbytes per minute This drive includes Certance FastSense TM technology for optimizing drive and host data transfer rates For a list of supported tape formats see page 16 NOTE Wherever a page number is referenced in this online manual you can click on the page number to jump to that page You can return to the original page by clicking the back button in your viewer software NOTE Thes...

Страница 7: ...our SCSI devices Important precautions To protect your computer and drive from electrostatic damage follow these guidelines Before you open your computer or remove the drive from its antistatic bag ground yourself by touching the metal chassis of your computer or some other grounded object For optimal pro tection use an electrostatic grounding strap Do not touch any printed circuit boards or elect...

Страница 8: ... you must obtain an ATAPI host adapter card and attach your tape drive to the secondary IDE port on this card If you have two IDE ports the primary IDE port is probably being used by a hard disc see Example 2 In this case the tape drive must be attached to the secondary IDE port Com puter Motherboard Primary IDE port H a r d D i s c H a r d D i s c EXAMPLE 1 Existing computer with only one IDE por...

Страница 9: ...r master slave jumper settings The existing ATAPI device should be configured as a master If your tape drive will be the only device on the IDE cable you need to configure your tape drive as a master Turn the drive over and set the master slave jumper to the master posi tion as shown NOTE Do not attach your tape drive to an IDE port that is being used by a hard disc or a sound card Com puter M oth...

Страница 10: ...ack ets already attached you must attach mounting brackets to each side of the drive as shown If you are mounting the tape drive in a 3 5 inch drive bay you may need to remove the mount ing brackets from each side of the drive 4 Mount the drive Slide the drive into an unused drive bay so that the bezel is flush with the front of the computer Secure the drive using four mounting screws Do not overt...

Страница 11: ...nector on the IDE cable as shown in the illustration In either case make sure that pin 1 on the tape drive is connected with pin 1 on the IDE cable and on the IDE port connector Pin 1 on the tape drive is located next to the 4 pin power cable Pin 1 on the IDE cable is indicated by a stripe on the edge of the cable NOTE Do not attach your tape drive to a cable that is already being used by a hard d...

Страница 12: ... by other devices you can purchase a Y shaped power cable splitter from your com puter dealer 7 Check all cables in your computer system Make sure that none have loosened during the installation Make sure that all cables are routed so that they will not bind or become crimped when you replace the cover of your computer 8 Reinstall your computer cover Your new tape drive is now ready for use ...

Страница 13: ...be sharing a SCSI bus with other devices check the SCSI ID num bers used by the other devices Then set the drive s SCSI ID to a number that is not being used by any of the other devices The illustration shows jumper settings for each SCSI ID number NOTE In order to use your TapeStor Travan SCSI tape drive you must have a SCSI controller and a 50 pin narrow SCSI cable with at least one unused SCSI ...

Страница 14: ...jumper see figure Make sure that the last SCSI device on the cable has termina tion enabled NOTE If your computer has external SCSI devices or SCSI devices attached to a wide 68 pin SCSI cable see your SCSI host adapter manual for termination instructions EXAMPLE 1 SCSI termination where the tape drive is the last or only SCSI device EXAMPLE 2 SCSI termination in a system with three internal SCSI ...

Страница 15: ...ystems and SCSI host adapters Do not change these settings unless you have problems accessing your tape drive SCSI termination power If you need to disable termination power remove the termination power jumper shown at left Parity checking If you need to disable parity checking remove the parity jumper Enable termination power default is ON Enable parity checking default is ON Note Drive is shown ...

Страница 16: ...lready attached you must attach mounting brackets to each side of the drive as shown If you are mounting the tape drive in a 3 5 inch drive bay you may need to remove the mount ing brackets from each side of the drive See figure 5 Mount the drive Slide the drive into an unused drive bay so that the bezel is flush with the front of the computer Secure the drive using four mounting screws Do not ove...

Страница 17: ...the host adapter and on the drive 7 Connect the power cable Connect a 4 pin power cable to the back of the tape drive see figure If all the power cables in your computer are being used by other devices you can purchase a Y shaped power cable splitter from your computer dealer NOTE The TapeStor Travan SCSI drives use a 50 pin SCSI connector These drives cannot be attached to 68 pin wide SCSI connec...

Страница 18: ...cables in your computer system Make sure that none have loosened during the installation Make sure that all cables are routed so that they will not bind or become crimped when you replace the cover of your computer 9 Reinstall your computer cover Your new tape drive is ready to use ...

Страница 19: ...e left The cartridge only fits in one orientation Push the cartridge firmly into the drive until it stops about 1 3 of the cartridge remains visible outside the drive To unload a cartridge Wait until the drive activity light is OFF Then grasp the exposed sides of the cartridge and pull the cartridge straight out If the drive activity light has gone out but you believe your backup or restore operat...

Страница 20: ...me A cartridge has not been used for over a month A cartridge has been dropped A cartridge has been shipped from one location to another A cartridge has been exposed to a significant change in temperature For optimum performance cartridges should be retensioned prior to each use if your backup soft ware does not retension them automatically See the literature included with your tape cartridge for ...

Страница 21: ... to the cartridge Cartridges are shipped from the factory with the write protect switch set to the unlocked position Recommended tape cartridges The table below summarizes the types of tape cartridges that can be used with the TapeStor Travan 20GB drive Tape format Capacity Read write Travan 20 NS20 TR 5 all other tape formats are incompatible 20 Gbytes Read only Travan 8 TR 4 all other tape forma...

Страница 22: ...re that you have the latest drivers for your operating system Outdated or incorrect drivers provide limited hard ware support and can result in Windows being unable to detect your tape drive You may need to reconfigure your tape drive as a master or slave using the master slave jumpers The master slave jumpers are located on the underside of the drive behind the inter face connector If the tape dr...

Страница 23: ...act the manufacturer of your SCSI host adapter for driver information Tape operations troubleshooting If after a period of successful operation the tape drive appears to fail during a backup or restore Check to make sure all cables are securely connected and jumpers are set appropriately Retension the tape as described in your backup software manual Turn off the computer Wait for the computer to p...

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