HAWK 8000 CONTROLLER – BACKUP & RESTORE GUIDE
EN2Z-1027GE51 R0517
8
Fig. 2. LEDs, USB ports, and pushbuttons behind access door
LEGEND:
1 PROG USB 2.0 for use with USB Flash (thumb) drive
2 DEBUG Micro-A USB for serial debug communications
3 BACKUP Pushbutton switch to start a USB backup, or if held in during power up/boot up, initiates a
factory recovery image
4 SHT/DWN Recessed pushbutton switch for initiating a controlled shutdown
5 BACKUP LED to indicate USB media present, or a backup, restore, or factory recovery image in
progress
NOTE:
For any HAWK 8000 converted to run AX, the USB Backup/Restore and USB port functionality is not
supported. And although holding down the Backup button during power up/boot up still functions to initiate
a factory recovery image, it restores the controller to its factory ship state which is NX 4.2.36.34.2.14 or
later. You must repeat the conversion procedure to get it to AX 3.8.111.6.5.
• The DEBUG port is a standard Micro-A type USB port for serial debug communications to the HAWK 8000.
For more details, see section "About HAWK 8000 System Shell Mode" in HAWK 8000 Controller – Install & Start-Up
Guide (EN1Z-1027GE51).
NOTE:
Login requires administrator level platform credentials.
• The SHT/DWN pushbutton initiates a "controlled shutdown" of the HAWK 8000, ensuring that all station data is
preserved.
Step 1: Ensure that the controller's power is OFF.
Step 2: Press and hold down the backup and restore button as you power up the HAWK 8000, and
continue holding down the button throughout the boot-up process until the button press is
detected and the following confirmation banner displays:
*******************************************************
Backup/Restore button press detected. Release button now to proceed.
*******************************************************
NOTE:
During this step of the procedure, the Backup LED flashes at medium speed (100 msec ON,
100 msec OFF). Also, be aware that holding the button down too long results in the following
message (which does not indicate a hardware fault). If this message appears, it is best to start
the procedure over, beginning with step 1:
"WARNING - CHECK BACKUP BUTTON - POSSIBLE SHORT!"
Step 3: Release the backup and restore button once the banner displays.