TROUBLE SHOOTING GUIDE
To assist in locating possible faults use the help guide below.
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No Picture, no sound
Check that the TV is correctly plugged in.
Check that the TV is connected to a suitable power source.
Check the electrical supply is turned on.
No Picture
Ensure that the TV is powered on.
Check that the cables are fitted securely.
Ensure the aerial and/or external sources are connected.
Press the
SOURCE
button to change the source.
Turn the TV on or off.
No Sound
Press the
MUTE
button and check if Mute mode is set.
Switch to another channel and see if the same problem
occurs.
Press V+ button to see if the problem can be solved.
No picture on some
channels
Check that correct channel is selected
Adjust the antenna.
No colour on some
channels (black &
white)
Check if the same problem exists on other channels.
Ensure the correct picture settings are selected.
Noisy, Snowy,
Ghosting picture.
Check the antenna is connected correctly.
Check that the antenna Is in good condition.
Try moving the antenna.
DVD
The Playback picture
has occasional
distortion
The disc is dirty. Eject and clean the disc.
Sometimes a small amount of picture distortion may appear
this is not a malfunction.
Screen shows “NO
DISC ”
If the disc is damaged, then discard the disc. Is the disc
correctly inserted with mirror side facing you?
Certain disc functions
not working.
Disc may not support required feature. Try an alternative
disc.
If none of the suggestions seem to work, try switching your TV off and then on again. If this
does not work contact our technical helpline 0871 288 7345.
NOTE: The TV must only be repaired by a qualified registered service person. Never
attempt to remove the back cover as the TV has dangerous voltages inside that may cause
fatality or fire.
USER GUIDE
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