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Troubleshooting

PROOF OF PURCHASE

To receive warranty retain receipt as proof of purchase. (Refer to back of booklet).

Goldair

New Zealand

Monday 

Friday 8am-5pm

Phone +64 (0)9 917 4000
Phone 0800 232 633
[email protected]

Goldair

Australia

Monday 

Friday 8am-5pm

Phone +61 (0)3 9336 4423

Phone 1300 465 324

[email protected]

SUPPORT AND TECHNICAL ADVICE

Problems

Reasons

Solutions

The air conditioner does not 
work.

There is no electricity. 

Turn it on after connecting it to a 

socket with electricity. 

The water-full indicator will flash. 

Discharge the water inside.

The ambient temperature is too low 
or too high

Recommend to use the machine in at 
the temperature of 7-35 

(44-95 

). 

In cooling mode, the room 
temperature is lower than the set 
temperature; in heating mode, the 
room temperature is higher than the 
set temperature.

Change the set temperature. 

In dehumidification mode, the 
ambient temperature is low.

The machine is placed in a room with 
an ambient temperature of greater 
than 17 

(62 

).

The cooling or heating effect is 

not good 

There is direct sunlight. 

Pull the Curtain. 

Doors or windows are open; there 
are a lot of people; or in cooling 
mode, there are other sources of 

heat. 

Close doors and windows. 

The filter screen is dirty. 

Clean or replace the filter screen. 

The air inlet or outlet is blocked. 

Clear obstructions. 

Loud Noise

The air conditioner is not placed on a 
flat surface. 

Put the air conditioner on a flat and 
hard place (to reduce noise).

Compressor does not work. 

Frost production starts. 

Wait for 3 minutes until the 
temperature is lowered, and then 
restart the machine.

Overheat protection starts. 

The remote control does not 
work.

The distance between the machine 
and the remote control is too far.

Move the remote control closer to 
the air conditioner, and make sure 
that the remote control directly faces 
to the direction of the remote control
receiver.

The remote control is not aligned 
with the direction of the remote 
control receiver.
Batteries are dead. 

Replace batteries. 

Displays ‘E0'.

Communication faults between main 
PCB and display PCB.

Temperature sensor failure. Take 
back to your retailer for a 
replacement or refund.

Displays ‘E1'

Ambient temperature sensor failure

Temperature sensor failure. Take 

back to your retailer for a 
replacement or refund.

Displays ‘E2’

Coil temperature sensor failure. 

Temperature sensor failure. Take 
back to your retailer for a 
replacement or refund.

Displays 

‘Ft’

High water level alarm.

Empty the drain pan by removal the 
rubber plug.

Содержание Goldair GCPAC100

Страница 1: ...Operating Instructions Model GCPAC100 2 63kW Portable Air Conditioner ...

Страница 2: ......

Страница 3: ...n use 11 When the appliance has been unpacked check it for transport damage and ensure all parts have been delivered If parts are missing or the appliance has been damaged contact the Goldair Customer Services Team 12 If your appliance does not work or is not working properly contact the place of purchase Repair work on the appliance by unqualified persons can cause serious risk to the user 13 Ens...

Страница 4: ...e the appliance with a damaged cord or plug after it malfunctions or if it has been damaged in any manner Have the appliance checked and repaired by a qualified electrician if repair is necessary 33 Never place the unit in wardrobes or other enclosed spaces as this may cause fire hazards Any repairs required contact the nearest authorised Service Centre and strictly follow the manufacturer s instr...

Страница 5: ...nel 2 Air outlet with adjustable louvres 3 Carry Handle 4 Air inlet with air filter 5 Casters 6 Drainage Hole 7 Air Exhaust Remote Control Assessories A B C D A Exhaust Hose B Hose Connector C Window Kit Adapter D Window Kit ...

Страница 6: ...tep 2 Connect the windows kit adapter to the other end of the exhaust hose Step 3 Extend the adjustable window kit the length of your window Connect the exhaust hose to the window kit Step 4 Close your window to secure the kit in place It needs to hold the windows kit firmly in place secure the window kit with duct tape if required It is recommended that the gap between the adapter and the sides o...

Страница 7: ...efrigerant to settle by leaving the appliance to stand for 24 hours after transport or after the unit has been on its side Ensure the unit is in the OFF setting before connecting it to the mains supply When the appliance is powered on for the first time it will beep and then the unit will be in standby 1 High Fan Speed 2 Low Fan Speed 3 Timer 4 Dehumidifier Mode 5 Cooling Mode 6 Fan Mode 7 Sleep 8...

Страница 8: ...appliance is in turned on press the timer button and then use the UP DOWN buttons to set the number of hours before the appliance turns off Power Button 1 Press the button to turn the unit ON and OFF The default setting is FAN mode Mode Button 2 Press the button to switch between Fan Cooling and Dry Dehumidification modes Ventilating your room Press MODE button repeatedly until the FAN LED lights ...

Страница 9: ...Control Panel and Remote Control Remote Control The remote control has the same functions as the unit control panel ...

Страница 10: ...into the top drain hole Remove the water plug to allow the hose to be inserted When the appliance is in Cooling mode the continuous drainage hose needs to be inserted into the water tank drain hole at the bottom Remove the water plug to allow the hose to be inserted Do not use this Air Conditioner with a programmer remote control system separate timer or any other device that switches the Air Cond...

Страница 11: ...g NEVER USE UNIT WITHOUT THE AIR FILTER The exterior may be cleaned with a soft dry cloth If the device is extremely dirty wipe the device with a slightly damp not wet cloth Never spray the device with water DO NOT immerse the unit in water and never allow water to enter the motor housing DO NOT use harsh chemicals to clean the unit Do not attempt to dismantle the Air Conditioner There are no user...

Страница 12: ...g mode there are other sources of heat Close doors and windows The filter screen is dirty Clean or replace the filter screen The air inlet or outlet is blocked Clear obstructions Loud Noise The air conditioner is not placed on a flat surface Put the air conditioner on a flat and hard place to reduce noise Compressor does not work Frost production starts Wait for 3 minutes until the temperature is ...

Страница 13: ... under the Australian Consumer Law You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure In New Zealand this warranty is additional to the conditions and guarantee...

Страница 14: ......

Страница 15: ......

Страница 16: ...New Zealand PO Box 100707 North Shore Mail Centre Auckland 0745 www goldair co nz Australia PO Box 574 South Morang Victoria 3752 www goldair com au ...

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