Troubleshooting
If you have any problems with your appliance, you should check the troubleshooting guide prior to calling
CDA Customer Care to prevent unnecessary service calls and potential cost.
If the appliance is not working, check
•
There is power to the appliance
•
The house fuses are intact and the fuse in the plug has not blown.
•
The plug socket is functioning fine. To check this, plug another electrical appliance in to see if the socket is working.
•
The ambient temperature is between 5-38ºC.
The appliance is working, but not very well, check
•
The appliance is not overloaded.
•
The thermostat is set to an appropriate temperature.
•
The door is closing properly.
•
The door gasket is sealing properly
•
There is enough ventilation at the side and rear walls.
•
The ambient temperature is between 5-38ºC.
The appliance is noisy, check
•
The appliance is level and stable.
•
The cooling gas will make a some noise, even when the compressor is not running.
•
During operation, it is normal for the fan to run, even when the compressor is not running.
The light does not work, check
•
There is power to the appliance
•
The house fuses are intact and the fuse in the plug has not blown.
•
The light button is not set to off
Please note: The LED lighting cannot be replaced without a service call. If the light has failed, contact CDA Customer Care.
The door will not close properly, check
•
The appliance is level and stable.
•
The door was reversed not correctly re-fitted
•
The door seal is dirty
FWC150
Error code
FWC300 and FWC600
Error code
Description
Sympton
Advice
E
Probe error - E.
Temperature
sensor problem.
Compressor cycles
on for 5 minutes,
and then off
for 15 minutes
continuously.
Contact CDA Customer Care.
L
Low temp.
Temperature too
low.
Actual temperature
inside the cabinet
is lower than the
temperature set.
Contact CDA Customer Care.
H
High temp.
Temperature too
high.
Actual temperature
inside the cabinet
is lower than the
temperature set.
Check that the appliance door
is closing fully. If the error code
still persists, then contact CDA
Customer Care.
