CD Automation CD3000S2PH, Руководство пользователя

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CD3000S
2PH from 10A to 90A
User’s manual
7
Maintenance
In order to have a corrected cooling, the user must clean the heat-sink and the protective grill of the fans. The
frequency of this servicing depends on environmental pollution.
Also check periodically if the screw for the power cables and safety earth are tightened correctly
(See Connection Diagram)
Warranty condition
Producer gives a 12 months warranty to its products.
The warranty is limited to repairing and parts substitution in our factory and does
exclude products not properly used and fuses.
Warranty does not include products with serial numbers deleted. The faulty
product should be shipped to Producer at customer’s cost and our Service will
evaluate if product is under warranty terms.
Substituted parts remain of Producer property.
Return Material Authorization (RMA)
Customers wishing to return any items, whether they are incorrectly supplied, faulty or damaged in transit,
must first complete a Return Material Authorisation (RMA) form to obtain an RMA number from the Service
Department.
A full repair service is available for customers. Prior to submitting the RMA form and returning products,
customers are recommended to contact the technical support team to determine whether the issue can be
resolved with telephone support.
How the RMA service works
The RMA form and details are available on our web sites:
https://www.cdautomation.com/returns-material-authorisation/
When completing the RMA form, please be as specific as possible about the problem, including any pertinent
application details. The more information given, the more quickly and more thoroughly the problem can be
solved. The minimum information required is:
1. The Full Model Number
2. Quantity of units being returned
3. The units Serial Number(s)
4. A description of the problem (“faulty” or “unknown” is not sufficient)