OPM-C60/OPP-C60
System Manual
PA72P002_en
Edition: 40
Page 56 - 68
Product specific instructions
Confidential
© CCV GmbH - It is not allowed to duplicate or distribute this document without our agreement.
6.4.1.6 Off-states of Terminals
The various off-states of the terminal are transmitted in addition to other information in the
status request. It is not possible to perform a transaction during an off-state of the terminal.
These locks can occur during operation due to various influences. If an off-state is recognized
while performing a status poll, the user should be informed about it.
Ideally the lock status should be fixed directly by the recommended procedures as described
in the product specific instruction “ZVT ECR Interface” in chapter “Terminal Status”.
Example:
If the terminal responds to a status request with the status 81 "initialization required" then this
terminal off-state can be solved directly with the ZVT-command "Initialization". If this would be
not done, the terminal would not be able to perform more card payments.
Of course it is also possible that a technician fixes the off state on site with the
“Service-Menu”
described below. If the off-states at the terminal occur often then the procedures described
above are highly recommended.
6.4.1.7 Service-Menü
This is a terminal configuration Menu. It can be activated by the command „turn on service
mode“.
Please note that print lines are sent to the machine during the service menu operation.
Alternatively, you can activate the service menu after booting.
After the boot process the terminal shows the information for pushing the “Info” key to enter
the menu together with a progress bar on the display. After pressing the "Info" button, the
technician PIN is asked.
6.4.1.8 Time controlled actions of the terminal
See chapter „
Time controlled actions of Terminal
“ in the manual product specific instruction „ZVT-
ECR
interface“.
Such actions will be started at OPP and OPM only at status polls before closure. This
guarantees that the terminal is the master of the communication. This is important especially
for remote data transmission via ZVT-Protocol and the transmission of receipts, otherwise
collisions may occur.
6.4.1.9 Autorisation with existing Card data
If an authorization with existing card data is performed
(card data is read with the “card read”
command before), it is possible to choose the payment method at time of the authorization.
The payment method will be determined by the terminal via the adjusted limits, if the payment
method was not explicitly transferred from the machine.