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TP808 User Manual

5.1 USB ......................................................................................................................................... 20

5.2 Serial Interface ....................................................................................................................... 21

5.3 Ethernet Interface .................................................................................................................. 22

5.4 Cash Drawer Interface ............................................................................................................ 23

5.5 Power Supply Interface .......................................................................................................... 24

5.6 Bluetooth Interface/Wi-Fi ...................................................................................................... 24

6 TROUBLESHOOTING .......................................................................................................................... 26

6.1 Printer Not Working ............................................................................................................... 26

6.2 LED Indicator and Beeper....................................................................................................... 26

6.3 Troubles Occur During Printing .............................................................................................. 27

6.4 Problems Emerge During the Paper Cutting .......................................................................... 28

6.5 Removing Jammed Paper ...................................................................................................... 28

7 PRINTER CLEANING AND MAINTENANCE ......................................................................................... 29

7.1 Cleaning Head ........................................................................................................................ 29

7.2 Cleaning Sensors, Roller and/or Paper Path .......................................................................... 29

B U I L T F O R B U S I N E S S

POS-808 User Manual

Содержание POS-808

Страница 1: ...orch High tech Zone Xiamen China 361009 Tel 86 0 592 5885993 Fax 86 0 592 5885992 Web www hprt com B U I L T F O R B U S I N E S S B U I L T F O R B U S I N E S S Desktop POS Printer POS 808 User Manu...

Страница 2: ...ter 3 1 3 Add note of chapter 5 3 Wu Zhenrong Yang Kaiqu Lin Yang 1 4 2017 11 01 1 Put Serial Cable into optional accessories and add note Chapter 2 1 2 Add the picture of Bluetooth interface Chapter...

Страница 3: ...ices 10 3 3 Printing and Cutting Position 11 3 3 1 Printing position 11 3 3 2 Cutting Position 11 4 INSTALLATION AND USAGE 12 4 1 Media Loading 12 4 1 1 Paper Confirmation 12 4 1 2 Paper Installation...

Страница 4: ...LESHOOTING 26 6 1 Printer Not Working 26 6 2 LED Indicator and Beeper 26 6 3 Troubles Occur During Printing 27 6 4 Problems Emerge During the Paper Cutting 28 6 5 Removing Jammed Paper 28 7 PRINTER CL...

Страница 5: ...ny any section of this manual is prohibited to be copied or transferred in any form Copyright This manual is printed in 2018 the copyright belongs to Xiamen Hanin Electronic Technology Co Ltd Printed...

Страница 6: ...peratures direct sunlight or dust 6 Protect the printer from shock impact and vibration 7 Be certain the power source is within the voltage rating and frequency listed for the printer 8 Switch off the...

Страница 7: ...L T F O R B U S I N E S S B U I L T F O R B U S I N E S S POS 808 User Manual TP8 4 1 OVERVIEW 1 1 Introductions TP808 is a thermal receipt printer featured by high print quality high print speed It c...

Страница 8: ...er 6 Cash drawer interface 7 Communication interfaces optional User Manual gh stability etc d real time field rfaces And the DOWS 10 Linux TP808 User Manual 4 1 OVERVIEW 1 1 Introductions TP808 is a t...

Страница 9: ...er for possible damage 2 Check whether you have received the following accessories together with the printer if there are any items missing please contact your local dealer Note The Power adapter and...

Страница 10: ...TP808 User Manual 6 2 2 Appearance and Components Front Rear 1 The printer without Bluetooth interface B U I L T F O R B U S I N E S S B U I L T F O R B U S I N E S S POS 808 User Manual...

Страница 11: ...TP808 User Manual 7 2 The printer with Bluetooth interface or Wi Fi Inside B U I L T F O R B U S I N E S S B U I L T F O R B U S I N E S S POS 808 User Manual...

Страница 12: ...akana PC850 Multilingual PC860 Portuguese PC863 Canadian PC865 Nordic PC857 Turkish PC737 Greek ISO08859 7 Greek WPC1252 PC866 Cyrillic 2 PC852 Latin 2 PC858 Euro KU42 Thai TIS11 Thai TIS18 Thai PC720...

Страница 13: ...D Power Supply Input AC100V 240V Output 24V 2 5A Paper Paper type Specified Thermal Paper Paper width 0 1 58 mm 0 1 80 mm Paper thickness 0 056 0 13mm Roll paper diameter Max OD 83mm Paper load Easy l...

Страница 14: ...rinting quality and decrease the thermal printer head life Don t stick the paper on the roll paper mandrill If the thermal paper is polluted by chemical or oil the thermal paper heat sensibility decre...

Страница 15: ...ting Position 3 3 1 Printing position 0 1 80 mm Print Paper 0 1 58 mm Print Paper 3 3 2 Cutting Position Type Paper Cutting Position L1 TP808 11 6mm B U I L T F O R B U S I N E S S B U I L T F O R B U...

Страница 16: ...take down the paper guide of both sides 2 When using 58mm width roll paper insert the paper guide to each side Note Roll paper should be placed in the middle 4 1 2 Paper Installation Forward Paper out...

Страница 17: ...ual 13 2 In the correct direction of the roll paper install the roll paper 3 Pull out some roll paper and close the printer cover B U I L T F O R B U S I N E S S B U I L T F O R B U S I N E S S POS 80...

Страница 18: ...direction of printer Notes According to the paper size to adjust the paper guide Make sure the paper inside is at tight status or it will issue paper or other obstacle B U I L T F O R B U S I N E S S...

Страница 19: ...state Notes The printer uses a thermistor to detect the temperature of the print head If the temperature of print head is more than 65 C printer will send a warning If the temperature of print head i...

Страница 20: ...f the printer power connector 2 Turn the power adapter input power 3 Pay attention about disconnecting or connect the Power adapter at right method or likely to cause damage Note The Power adapter and...

Страница 21: ...the power adapter recommended by supplied or equivalent products When disconnecting the power adapter plug handheld plug connector housing to avoid the pulling on the cable in force Avoid drag the po...

Страница 22: ...nd of the interface cable to the host 4 5 Cash Drawer Connection 1 Make sure the printer s power switch is turned off 2 Connect the cash drawer cable into the cash drawer interface on the rear side of...

Страница 23: ...ly 3 Pressing the paper feed button and power button simultaneously turns the printer on The printer is ready to receive data as soon as it completes the self test 4 6 2 Printing of Windows Driver Pro...

Страница 24: ...wer interface and many other various communicate interfaces such as Serial interface USB interface Ethernet interface 5 1 USB Figure 5 1 PIN SIGNAL NAME 1 VBUS 2 D 3 D 4 GND B U I L T F O R B U S I N...

Страница 25: ...TP808 User Manual 21 5 2 Serial Interface Figure 5 2 PIN SIGNAL NAME 1 2 TXD 3 RXD 4 5 GND 6 RTS 7 CTS 8 RTS 9 B U I L T F O R B U S I N E S S B U I L T F O R B U S I N E S S POS 808 User Manual...

Страница 26: ...face PIN NO Signal Name 1 TX 2 TX 3 RX 4 5 6 RX 7 8 NOTE Ethernet interface can only be connected to a has been isolated SELV such interface of end device B U I L T F O R B U S I N E S S B U I L T F O...

Страница 27: ...nal Name 1 FG 2 Drawer 1 3 DRSW 4 VDR 5 Drawer 2 6 GND Electrical characteristics Driving voltage DC 24 V Driving current Maximum 0 8 A In 510 ms Drawer check signal L 0 0 5 V H 3 5 V B U I L T F O R...

Страница 28: ...DC 002 or similar products user end Unetop DC 002 or similar products 5 6 Bluetooth Interface Wi Fi 1 Bluetooth Settings Default name BT Printer Default password 0000 or 1234 Refer to HPRT POS Printe...

Страница 29: ...IFI parameters information 2 Short press the power button for 5 times then the printer will restore WIFI parameters information Restore to AP mode The printer automatically restarts and the boot time...

Страница 30: ...e printer Circuit board broken Contact with the dealer 6 2 LED Indicator and Beeper Problem Description Probable Reason Solution Paper LED always on Paper near end The roll paper is near end the print...

Страница 31: ...Dirty thermal head or print roller Clean the thermal head or print roller Low print density Increase the print density level Paper Jam Paper strike Open the printer cover check the paper path and rem...

Страница 32: ...density of printing Driving too fast Reduce the printer speed to the limit of thermal printer head Wrong paper feeding position Put the paper parallel with the paper mount and insert into the space b...

Страница 33: ...way 7 1 Cleaning Head 1 Open the Printer Cover and then use the cleaning pen to clean the head in the direction from the center of the head to the edges 2 After cleaning the head do not use the printe...

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