TROUBLESHOOTING
PROBLEM
CAUSE
SOLUTION
The mixer cannot be
powered on
Power cord is disconnected or
main power switch is off
Plug the power cord in again and
check the main power switch
The fuse is blown
Inspect the fuse and change if
needed
Abnormal sounds
or vibrations during
operation
Motor screws at the base of the
unit haven’t been removed
Remove the motor fixing screws
as instructed in page 5
Operation of the mixer without
mixing cup or with empty cup
Stop operation
Lid of mixing cup is loose
Stop operation and completely
close the lid
Defective gears
Return to the dealer for repair
Display panel does
not light up
Defective CPU Board
Return to the dealer for repair
Unit operation has
delayed start
Defective CPU Board
Return to the dealer for repair
Mixing cup not closing
or opening well
Mixing cup deformed
Replace mixing cup
Blocked air hole in the lid
Free the air hole
Mixing results are poor
Incorrect mixing ratio of alginate
and water, or incorrect mixing
time
Refer to instructions from
alginate supplier
Incorrect operating steps
Refer to Panel Operations
Section C on page 6
Poor or expired alginate
powder
Use a new batch of alginate
powder
Deteriorated rotation speed
Return to the dealer for repair
Display panel shows
‘E1’
The lid of the mixer isn’t
completely closed
Open and fully close the lid again
Defective microswitch
Return to the dealer for repair
Display panel shows
‘E2’
The lid buckle of the mixer does
not work
Open and fully close the lid again
Defective microswitch
Return to the dealer for repair
Display panel shows
‘E3’
Unstable operating platform
Ensure operating platform is
stable
Defective microswitch
Return to the dealer for repair
When requested to send the unit back for repair, please send the full unit and power cord for
further inspection.
ENGLISH
7
