Cassida TillTally Money Counting Scale
TROUBLESHOOTING, SPECIFICATIONS
6.
6.1 Troubleshooting
The Cassida TillTally counts your cash accurately. Error messages, however, may
occur for various reasons. Please use the following guide to troubleshoot errors:
Error Code
Cause
Solution
REMOVE
SOME BILLS
OR THE
CUP
A weight of more than 1 kg was
placed on the scale.
Remove the complete weight from
the money scale and restart the
weighing procedure using a smaller
amount.
Too many paper bills were
placed at one time on the
scale during the paper currency
counting procedure.
Remove some of the bank notes
and continue the weighing pro-
cess. Never place more than 15
banknotes on the scale at once.
On the TillTally Elite, over time you
will be able to place up to 25
bank notes at one time, due to its
dynamic weighing abilities.
The coin cup is on the scale
and you want to count paper
currency.
Remove the coin cup from the
scale and start the paper currency
weighing procedure.
OVERLOAD
TOO MUCH
WEIGHT
More than 1 kg was placed on
the scale.
Remove all weight from the scale.
ERROR
COUNT
AGAIN
A button was pushed during the
weighing procedure.
The weighing procedure was can-
celled. Remove all weight from the
cup support hod and restart the
weighing procedure.
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